- Canon USA & Affiliates (Philadelphia, PA)
- …escalation as required. - Daily review of proactive care activities. - Escalation to Service Department as required. - Engagement with client IT contacts as ... develops and manages site personnel for performance improvement. - Reviews Monthly Service Performance Reports with client . - Establishes developmental goals and… more
- Ensono (Dover, DE)
- Senior Service Delivery Manager - East Coast... client advocate and a point of escalations for client service delivery needs. + Coordinates ... and monitors service improvement plans (SIP) across all Ensono operational delivery . + Collaborates with the Client Engagement Executive (Sales) to build… more
- Wolters Kluwer (Philadelphia, PA)
- **Customer Service Technical Specialist ( Delivery Manager ) - Hybrid USA R0048087 |** **CPESG | Enablon EHS - NA - Wolters Kluwer** **Job Description** ... modules, and highly configurable. Therefore, each customer solution is unique. **Customer Service Technical Specialist ( Delivery Manager ** ) is responsible… more
- Jacobs (Philadelphia, PA)
- …immigration sponsorship. What you'll do: * Serve as the point of contact for client service activities and develop strategies to grow the higher education ... ensuring every project makes a meaningful difference As a Client Account Manager for Higher Education for...individual annual sales goal. * Identify, charter, and lead client service teams comprised of multi-disciplinary project… more
- Cognizant (Philadelphia, PA)
- …Technology Solutions is currently seeking a highly skilled **Healthcare Payer Client Relationship Manager (Associate Director)** who will be responsible ... **Overview** Client Relationship Managers are key contributors to commercial...and P&L of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix… more
- Vanguard (Malvern, PA)
- …care, work-life balance, and an investment in your future at its core. IT Delivery Manager will manage the strategic and tactical direction of Vanguard's ... and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (eg, assets and data), and...and long term department goals. Monitors and reports on service delivery metrics and overall performance. 4.… more
- Datavant (Dover, DE)
- …sources of de-identified real world data (eg, claims). As the Retrieval Solutions Delivery Manager , you will be responsible for the successful execution of ... issues, and generate project and customer-level metrics and reports + Provide exceptional client service and support, constantly considering ways we could better… more
- CDM Smith (Wilmington, DE)
- …of our CDM Smith offices which includes Houston CDM Smith is seeking an Industrial Client Service Leader to help further accelerate the growth of our Industrial ... other related needs. As an integral member of our dynamic Industrial team, the Client Service Leader contributes by: * Leading business development, client … more
- CDM Smith (Middletown, DE)
- …locations for this position would be: Maryland, Virginia, or Washington DC** As a Client Service Leader (CSL), you will be responsible for continued growth and ... participating in leadership roles in professional societies and associations. **Job Title:** Client Service Leader - Disaster Mitigation, Response & Recovery… more
- Context Travel (Philadelphia, PA)
- …and train seasonal contractors and Delivery colleagues + Collaborate with Global Client Support Manager and other regional Client colleagues to identify, ... a key member of the UK, Ireland, Iberia, Americas Delivery team and manages all regional client ...communication channels + With the regional Directors and Global Client Support Manager , collaboratively develop a communication… more
- NTT America, Inc. (Philadelphia, PA)
- …Program Implementations, and Customer Service Improvement (CSI) Programs. The Onsite Delivery Manager will coordinate with NTTD Client Delivery ... + Coordinate Field Service Tower Integration activities ( Service Desk, Desktop Engineering + Manage Delivery ...Owners receive high customer satisfaction. The Delivery Manager will partner with NTT DATA client … more
- Cayuse Holdings (Dover, DE)
- …business development and delivery teams (proposal/capture, service delivery , project management or business operations) balancing client interaction, ... **_EMPLOYEE TYPE:_** Full-Time Salary Exempt **_TRAVEL:_** Yes **_RELOCATION:_** No Our client account leaders build, lead, sell and deliver large, complex, programs… more
- PNC (Philadelphia, PA)
- …of the market, interest rates and other contributing factors. + Serves as client service representative for Portfolio Management team for select clients ... clients, consultants and/or prospects; works with business partners to coordinate information delivery with clients and prospects. + Supports client portfolio… more
- Bank of America (Newark, DE)
- …delivering a great client experience. Job expectations include providing seamless service delivery by answering client questions, resolving problems, ... with a good performance history + 1+ years of customer/ client service experience, including experience handling difficult...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
- Nutanix (Dover, DE)
- …change and building lasting client relationships? If so, joining Nutanix as a Service Sales Manager will empower you to be at the forefront of innovative ... commitment to driving positive customer outcomes through collaboration, innovation, and exceptional service delivery . By fostering a culture of teamwork and… more
- CDM Smith (Wilmington, DE)
- …ID:** 40509BR **Business Unit:** FSU **Job Description:** The Disaster Program Delivery Specialist: * Collects, coordinates and/or reviews applicant data to ... when technical expertise may be needed throughout the program delivery process. * Supports the claims process by reviewing...Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or… more
- Deloitte (Philadelphia, PA)
- …A candidate must have 6+ years of IT M&A due diligence or M&A IT Service Delivery Experience in the following areas: + Participating in setting engagement ... You'll Do As an IT Strategy & Diligence (S&D) Manager , you will lead and deliver complex client...them to compete effectively in their industry + Managing service excellence by identifying key client business… more
- Jacobs (Philadelphia, PA)
- …then Jacobs is where you belong. We are looking for a driven and curious client -focused Senior Project Manager to grow with our team. The Buildings & ... projects as described above under a single contract. Responsibilities: * This position is client facing. The Senior Project Manager will act as the company's… more
- SAP (Newtown Square, PA)
- …track record in managing complex client engagements and driving innovation in cloud service delivery . As a **Technical Engagement Manager ** , you will ... in their **SAP S/4HANA** adoption journey, and ensuring customer satisfaction through effective service delivery and engagement working along with other roles in… more
- Catalent Pharma Solutions (Malvern, PA)
- …support to both internal and external stakeholders. + Lead the Planning and Customer Service and Production to achieve the required delivery of technical and ... **Technical Operations Manager ** **Position Summary** Catalent, Inc. is a leading...and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting… more