- CompuCom (Dover, DE)
- …Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Customer Service Delivery Manager to join our team. The Service Delivery ... expectations of the internal/external customer experience by overseeing the Service Delivery performance of service ...failures and improve quality. + Acts as the functional manager for all service management processes, being… more
- Ensono (Dover, DE)
- Senior Service Delivery Manager - East Coast preferredRemote - United StatesJR011749 **Primary Responsibilities:** + Acts as a client advocate and a point of ... escalations for client service delivery needs. + Coordinates internally across Ensono with cross-functional teams to ensure the relationship and services levels… more
- Wolters Kluwer (Philadelphia, PA)
- **Customer Service Technical Specialist ( Delivery Manager ) - Hybrid USA R0048087 |** **CPESG | Enablon EHS - NA - Wolters Kluwer** **Job Description** ... modules, and highly configurable. Therefore, each customer solution is unique. **Customer Service Technical Specialist ( Delivery Manager ** ) is responsible… more
- Canon USA & Affiliates (Philadelphia, PA)
- …as required. - Daily review of proactive care activities. - Escalation to Service Department as required. - Engagement with client IT contacts as required to ... of external vendor billing. - Solicits customer feedback and ideas for service improvement. - Monitors and ensures staff compliance with established processes and… more
- University of Delaware (Newark, DE)
- …maintenance and continuous operations throughout the University campus to ensure efficient service delivery . The Manager produces labor and material ... Maintenance Manager Job no: 501703 College / VP Area:Facilities/Real...their services are needed, eg, custodial, Planning & Project Delivery , dining services, IT, Environmental Health, and Safety; collaborates… more
- CVS Health (Medford, NJ)
- …care providers, and other care team participants to coordinate services and ensure timely service delivery . The care manager will take an interdisciplinary ... $1,000 Sign on Bonus for external applicants!** This Case Manager Registered Nurse position is with Aetna's Integrated Care...to meet with members face to face. The care manager is responsible for assessing and evaluating members with… more
- Capgemini (King Of Prussia, PA)
- …day delivery relationship with global client and partners while providing support to Service Delivery and Lead Operations manager to promote new ... King of Prussia or Chicago preferred. Hybrid work environment **Job Summary** The Service , Asset and Configuration Manager (SACM) Lead is responsible for the… more
- Ensono (Dover, DE)
- …operational excellence **Key Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, ... + Knowledge of DR planning and execution + Experience with client facing and Service Delivery communication acumen. + Experience with on-boarding new clients in… more
- SAP (Newtown Square, PA)
- …in managing complex client engagements and driving innovation in cloud service delivery . As a **Technical Engagement Manager ** , you will not only guard ... in their **SAP S/4HANA** adoption journey, and ensuring customer satisfaction through effective service delivery and engagement working along with other roles in… more
- NTT America, Inc. (Philadelphia, PA)
- …Program Implementations, and Customer Service Improvement (CSI) Programs. The Onsite Delivery Manager will coordinate with NTTD Client Delivery Executive ... + Coordinate Field Service Tower Integration activities ( Service Desk, Desktop Engineering + Manage Delivery ...Business Unit Program Owners receive high customer satisfaction. The Delivery Manager will partner with NTT DATA… more
- TTEC (Dover, DE)
- …client directly the CEM must have High energy and creativity. You'll report to Senior Manager , Sales Service Delivery . You will drive revenue for the Client ... in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already… more
- TTEC (Dover, DE)
- …interaction as you're the first-line manager for your team. You'll report to the Service Delivery Manager . We're looking for a leader to Act as one, ... teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all… more
- SAP (Newtown Square, PA)
- …must have manager 's approval to transfer.** **SAP NS2 is seeking a CAS Delivery Manager for the CAS Delivery Team.** **PURPOSE AND OBJECTIVES** ... key challenge for SAP and its customers. A key service for customers during the operations phase at NS2...and database operations in a secure cloud environment. The Delivery Manager brings expert technical and/or application… more
- SAP (Newtown Square, PA)
- …take over responsibility as a (sub-) project lead or team lead for a service delivery . Support line manager (s) in people development tasks. Deliver ... Drive the creation of templates, common practices and supporting service delivery artifacts in order to optimize...customization; * Business process modelling using ARIS, SAP Solution Manager , SAP Signavio, and SAP EA Designer; and *… more
- SAP (Newtown Square, PA)
- …Occasionally take over responsibility as a (sub-)project lead or team lead for a service delivery . Support line manager (s) in people development tasks. ... the portfolio. Drives the creation of templates, common practices and supporting service delivery artifacts to optimize business processes. Mentors business… more
- SAP (Newtown Square, PA)
- …Occasionally takes over responsibility as a (sub-)project lead or team lead for a service delivery . Supports line manager (s) in people development tasks. ... **Requisition ID: 427116** **Work Area: Customer Service and Support** **Expected Travel: 0 - 100%** **Career Status: Professional** **Employment Type: Regular Full… more
- JPMorgan Chase (Wilmington, DE)
- …leader to join the Machine Learning & Intelligent Operations (MLIO) team as Product Delivery Manager to lead the delivery of the Knowledge Management ... enhance the customer and employee experience. As a Product Delivery Manager within the Knowledge Management team...and improve customer experience, focusing on strategies to increase self- service , reduce service call volumes, and enhance… more
- Deloitte (Philadelphia, PA)
- Deloitte + Delivery Excellence Quality and Risk Management group is seeking a Risk Manager with extensive experience in supporting deal and contract structuring, ... Intersect with various functions including sales, legal, finance and delivery to act as a strategic advisor to help...negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership skills including ability… more
- The Cigna Group (Philadelphia, PA)
- **SOC 1 Compliance and Delivery Manager ** This is a senior, individual contributor role **Job Description:** This is a global role focused on leading SOC1 ... for System and Organization Controls (SOC1) Reports. The SOC1 Compliance and Delivery Manager will collaborate with organization-wide Technology teams to drive… more
- SAP (Newtown Square, PA)
- …Occasionally take over responsibility as a (sub-)project lead or team lead for a service delivery . Support line manager (s) in people development tasks. ... portfolio. Drive the creation of templates, common practices and supporting service delivery artifacts in order to optimize business processes. Mentor business… more