- unifyCX (San Antonio, TX)
- …At least 1+ year Customer Service experience required preferably in a Call Center or Professional environment. Ability to work one weekend day per week. ... be taken into consideration in lieu of direct call center experience: training, military experience, and/or education. What Will...and/or education. What Will You Do? First point of contact to provide customer service and support to customers… more
- Deloitte (San Antonio, TX)
- …pioneer in technology who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will ... Qualifications Required: + Bachelor's degree + 7+ years of experience in contact center technology strategy , design, and implementation. + Proven… more
- Deloitte (San Antonio, TX)
- …desktop applications such as Salesforce, SreviceNow, Oracle, or SAP. + Experience with contact center technology strategy , multi-channel routing, ... may be available Preferred : + Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations… more
- USAA (San Antonio, TX)
- …management skills. **What sets you apart:** + Possesses high level knowledge of the contact center technology stack (SBCs, SIP, call recording, IVR, etc.) ... and impactful. **The Opportunity** As a dedicated Director, Digital/Technical Product Management- Contact Center Technologies, you will lead a team of Digital/… more
- Texas A&M University System (San Antonio, TX)
- Job Title Associate Vice President for Enrollment Strategy & Operations Agency Texas A&M University - San Antonio Department Vice President For Enrollment Management ... Management leader for enrollment, retention, student success, and customer service strategy . + Partner with Financial Aid, Academic Affairs, Student Affairs,… more
- Marathon Petroleum Corporation (San Antonio, TX)
- …collaborate closely with other teams to align the changes with the company's strategy , to support change initiatives and act as change manager on assigned projects ... prepare for, adopt, and embrace changes (impacting process, product, and technology associated with the organization). + Identifies metrics and vehicles to… more
- Signet Jewelers (San Antonio, TX)
- …plans to produce desired results. Asks questions to ensure full understanding of strategy and process and ensures staff understands how the goals will be achieved. ... computers, with advanced proficiency in MS Office and other related business, technology , and communication tools. + Strong interpersonal skills to build effective… more
- Deloitte (San Antonio, TX)
- …sales success and a passion for building customer relationships within the Technology , Media & Telecommunications (TMT) Industry? If so, Deloitte Consulting LLP is ... collaborate with Deloitte leadership to formulate and execute on a go-to-market strategy + Support sales enablement initiatives to create broad awareness + Building… more
- Marathon Petroleum Corporation (San Antonio, TX)
- …This high-profile role combines technical expertise with strategic thinking to align technology with business goals and Salesforce best practices. This role will ... define requirements and shape solutions. As a key member of the Salesforce Center of Excellence, this role influences enterprise architecture and gains exposure to… more
- PenFed Credit Union (San Antonio, TX)
- …the digital and human engagement strategy to build out an AI-first contact center . This role is responsible for all revenue-generating activities tied to ... will be responsible for launching and operationalizing our end-to-end PenFed Home Contact Center Experience Platform. The platform integrates real estate… more
- Black & Veatch (San Antonio, TX)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... the environments where they are most needed. **The Team** **Black & Veatch's Technology , Commercial & Industrial** is a specialized group of capabilities focused on… more
- Capgemini (San Antonio, TX)
- …planning, implementing, and optimizing advanced network solutions across LAN, WAN, Data Center , and Cloud environments. This role requires deep expertise in IP/MPLS ... + Strong knowledge of Software Defined Networking (SDN) for LAN, WAN, Data Center , and Cloud. + Hands-on experience with Cisco Routing, Switching, and Data … more
- Deloitte (San Antonio, TX)
- …Workday Financials, Supply Chain Management, Infor Solutions, Microsoft Dynamics, and Sustainability Technology and Strategy . With such a variety of areas to ... to plan. Demonstrated experience as a senior resource defining systems strategy , overseeing the collection and documentation of business requirements, leading… more
- Wells Fargo (San Antonio, TX)
- …experience, education **Desired Qualifications:** + Proven experience of working on Contact Center technologies, specifically support of self-service and routing ... vendors in a CCaaS environment to build and maintain contact center experiences + Proven use cases...+ Experience in building new solutions or transforming existing contact centers to new technologies. + Technology … more
- UIC Government Services and the Bowhead Family of Companies (San Antonio, TX)
- …Network Engineer to support the Geographic Service Providers (GSP) Brooke Army Medical Center (BAMC) IT Support Services directorate located in San Antonio, TX. The ... Military Medical Treatment Facilities (MTFs) IT (Information Technology ) division supports the continued management and administration of DHA systems, applications,… more
- Black & Veatch (San Antonio, TX)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... varied complex risk which includes fixed price or new technology or non domestic markets or new clients **This...assigned clients + Develop or review all key pursuit strategy and positioning, and lead or support proposal development… more
- Black & Veatch (San Antonio, TX)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... support to business development or pursuit activities Knowledge Sharing, Innovation and Technology : * Serves as a technical specialist and has knowledge and skill… more
- USAA (San Antonio, TX)
- …+ Provides executive thought leadership through collaboration strategically across digital, contact center , product, and service teams to validate servicing ... and Next Best Action/Offer (NBA/NBO) programs. + Demonstrated understanding of contact center operations, digital channels, and emerging technologies used… more
- USAA (San Antonio, TX)
- …business needs and technical solutions driving innovation in customer experience, contact center , underwriting and operational efficiency through advanced AI ... banking use case. + Extensive experience in a lead capacity in technology research, strategy , and implementation in the areas of Generative AI development for… more
- Marathon Petroleum Corporation (San Antonio, TX)
- …improvement mindset, contributing to both day-to-day operations and long-term tax strategy initiatives. Job Description + Prepares or reviews tax returns, estimates, ... + Identify and assist with the implementation of income tax technology efforts, including process automation/improvements. + Assist Tax management with special… more
