- CVS Health (San Antonio, TX)
- …about helping others and have a talent for problem-solving? Join our team as a Service Advocate . In this role, you will work alongside peers who handle Medicare ... calls, serving as a crucial support system for Customer Service Representatives (CSRs). Your role will involve assisting CSRs...the Single Point of Contact for handling escalated member service inquiries, you will act with fast knowledge using… more
- H&R Block (San Antonio, TX)
- …and District General Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and ... team + Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and...Execute and hold all tax office associates accountable to Service Standards execution and client service experience,… more
- H&R Block (San Antonio, TX)
- …candidates for tax office associate positions + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly ... team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions + Lead daily team meetings… more