- Abbott (Alameda, CA)
- …branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. ** Lead Customer Service Operations ** **Working at Abbott** At ... service quality metrics. Works with internal ADC Customer Service Management team and Customer...Analyze all compensation requests and provide recommended solutions + Lead Quality Analyst on voice analytics software + Delivers… more
- WSP USA (Oakland, CA)
- **JOB SUMMARY** The Lead Customer Service Agent will help lead a team of representatives to provide exceptional customer service . This position ... assist with coaching, training and development of staff. The Lead Customer Service Agent will...+ Maintain a thorough understanding of customer service center policies, procedures, business rules and operations… more
- JPMorgan Chase (Novato, CA)
- …providing education and advice tailored to suit their financial needs. As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch ... while complying with all policies, procedures, and regulatory banking requirements. A Branch Operations Lead Trainee is passionate about taking care of our… more
- Meta (Menlo Park, CA)
- …are involved and aligned throughout the process. **Required Skills:** Payroll Operations Lead North America Responsibilities: 1. Manage complex projects ... Team is to run the best people focused service delivery business in the industry. As part of...work of their careers.The ideal candidate for our Payroll Lead , People Operations role is someone who… more
- Meta (Burlingame, CA)
- …products, optical retail sales, and opticianry. **Required Skills:** Rx Sales Operations Lead Responsibilities: 1. Develop and implement comprehensive strategies ... and their eyewear needs. 5. Develop training programs for customer service representatives and opticians, and provide...and provide expert opinions and input to help resolve customer issues. 6. Manage day-to-day operations , leveraging… more
- Amazon (San Francisco, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement and lead the...You will be able to distill business objectives in service of developing and executing deal structures that maximize… more
- Amazon (San Francisco, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Amazon Web Services (AWS) is seeking a GenAI Deal Lead for the Strategic Customer Engagements (SCE)...regional sales teams, and related regional and global stakeholders ( Service Teams, Finance, Legal, etc.) - Act as a… more
- Astellas Pharma (San Francisco, CA)
- …Guidelines. Candidates interested in remote work are encouraged to apply. **Purpose:** The Customer Insights Lead will be fully dedicated to a priority program ... **Essential Job Responsibilities:** + Data strategy leadership: Serve as the program's lead expert on customer and operational analytics, building an end-to-end… more
- Amazon (San Francisco, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description We are seeking an exceptional Customer Value Lead for the AWS...with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los… more
- Google (San Bruno, CA)
- …experience. + 13 years of experience in a sales management consulting, sales operations , sales leadership or related role. + 10 years of experience leading a ... share. Creators are the lifeblood of YouTube. The Creator Support Vendor Operations team is dedicated to delivering an exceptional experience for YouTube's valued… more
- IQVIA (San Francisco, CA)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- The ODP Corporation (Hayward, CA)
- …preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer skills and the ability to ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...information necessary to complete the job. + Skilled in Customer Service and Print Services experience would… more
- Ryder System (Hayward, CA)
- … and personnel for locations with 500+ truck units. Roles including Operations Supervisors, Technicians-In-Charge, and/or Customer Service Coordinators, as ... Operations Manager, Operations Supervisors, Technicians In Charge, Customer Service Coordinators and Technicians.Responsible for Performance Management of… more
- Pet Food Express (San Rafael, CA)
- …supporting a culture of honesty and connecting the links between customer service and shrink. + Support overall store operations by performing additional ... learn about pet products, and a commitment to gold-star customer service , we'd love to hear from...service , we'd love to hear from you! Our Lead Sales Consultants are trusted keyholders who drive sales,… more
- Sunstates Security (Menlo Park, CA)
- …Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments while beingrecognized by ... Security Site Lead (PSSL) will be responsible for assisting security operations , life safety response, event management, crisis response and BAU operations .… more
- Autodesk (San Francisco, CA)
- …Escalation management support for internal email aliases, including executive escalations + Manages customer service escalates requiring a direct call to the ... ID #** 25WD89256 **Position Overview** As a POD Engagement Lead , Client Services you will play a crucial role...focus on customer experience + To meet customer service performance measures + Influence to… more
- IQVIA (San Francisco, CA)
- …with customer and IQVIA management to manage and meet contractual obligations. Service Management: + Meet with Data Operations Coordinator (DOC) and/or Data ... Overview** + Manage end-to-end delivery of data management services for single/multi- service projects with minimal guidance, ensuring quality deliverables on time… more
- Paper Source (San Francisco, CA)
- …efficiencies and operational excellence. As a leader, you mentor and support customer service associates (CSAs), developing their expertise to be successful ... **82867BR** **Title:** Sales Lead - PT **Location/Division:** CA - San Francisco...compliance to company standards as it pertains to safety, customer experience and all store operations , including… more
- Anywhere Real Estate (San Francisco, CA)
- …to program/product owners. They oversee team performance, productivity, franchisee interactions, and customer service outcomes, reporting directly to the VP of ... Lead Affiliate Solutions Consultant, Anywhere Franchise Brands, Solutions...needed. **Requirements:** + Minimum of 3+ years' experience in support/ customer service , preferably in real estate/franchising +… more