- Tavus Inc. (San Francisco, CA)
- …understand each other. About Role This isn't a traditional engineering job. As a Customer Engineer , you'll split your time between two worlds: With customers ... iterations. Help define how we develop a world class customer experience. What Makes You a Great Fit Extremely...problems. A good "PM hat" to see patterns in customer requests and use those patterns to inform product… more
- Tavus Inc. (San Francisco, CA)
- A cutting-edge AI research lab is seeking a Customer Engineer who will bridge the gap between customers and engineering. The role involves working hands-on with ... customers to debug integrations and enhance their experience while also contributing to product improvements. Ideal candidates will have strong software engineering skills, a deep curiosity for problem-solving, and a desire to work closely with end users. This… more
- Serval (San Francisco, CA)
- …First Round, General Catalyst, Alt Capital, and Box Group. Role Overview As an early Customer Success Engineer , you'll own the end‑to‑end customer journey, ... years of experience in an engineering role, ideally with close customer interaction (eg, Product Engineer , Solutions Engineer , IT Automation Engineer ,… more
- Serval (San Francisco, CA)
- A pioneering AI platform company in San Francisco seeks a Customer Success Engineer to manage customer journeys from implementation to expansion. The role ... requires over 2 years of relevant engineering experience and strong troubleshooting skills. You will onboard customers, provide technical support, and collaborate with cross-functional teams to enhance product offerings. Join a fast-paced, growth-oriented… more
- Luminance (San Francisco, CA)
- A leading technology firm in San Francisco is seeking a Senior Customer Solutions Engineer to provide technical support for enterprise customers. This role ... candidates will have strong technical skills, experience in software development, and a customer -focused mindset, with at least 3 years in a SaaS environment. The… more
- Ripple (San Francisco, CA)
- Staff Software Engineer , Customer Onboarding Platform Please note this is for San Francisco, CA, United States. You only need to apply to one location if there ... build real world value. THE WORK: At Ripple, the Customer Onboarding Platform is where every customer 's...observable, and reliable across products. If you're a Staff‑level engineer who thrives on modernizing fragile systems, building robust… more
- Monolithic Power Systems, Inc. (San Jose, CA)
- …our team and see how YOU can make a difference.**Job Description:**This is a customer application engineer position in the MPS San Jose office. The candidate ... candidate will be supporting the key memory customers, understanding the customer 's issue and requirements, planning action items, communicating with MPS internal… more
- Supergood Systems, Inc. (San Francisco, CA)
- A forward-thinking technology firm in San Francisco seeks a Forward Deployed Engineer to drive customer engagement and build product demos. This role involves ... managing customer relationships and providing ongoing support. Ideal candidates should have 1-3 years of experience in sales or consulting, be technically adept, and… more
- Novita API (San Francisco, CA)
- …in a customer ‑facing technical role such as Solutions Engineer , Sales Engineer , or Customer Engineer , preferably within a public cloud, SaaS, or ... building a world-class team to serve a rapidly expanding customer base. This is a unique opportunity to join...drive our business forward. The Role: As a Solutions Engineer , you will be the primary technical leader and… more
- Antithesis (San Francisco, CA)
- …system resilience, and correctness, we'd love to talk. About the Role Our Customer Success Engineers make our customers successful. How? We dig in to understand ... customers' business needs and technology to provide value throughout the customer lifecycle, from onboarding to delivering necessary customizations to presenting… more
- Kaedim (San Francisco, CA)
- In this customer success role, you will be responsible for fostering relationships with our customers, ensuring they receive maximum value from our products and ... they implement and scale our AI-driven solutions. This dynamic role combines customer relationship management, technical expertise, and strategic thinking to drive … more
- Hamilton Barnes Associates Limited (San Francisco, CA)
- …complexity of traditional approaches. By combining advanced technology with a customer -first mindset, the business continues to gain traction across industries and ... secure their digital environments with confidence. The team is hiring 2x Customer Success Engineers to partner closely with clients, ensuring successful onboarding,… more
- Slope (San Francisco, CA)
- …will require you to solve technical issues that arise during any phase of the customer journey and act as a champion of Vapi within the organization to identify what ... cases we can solve. Will be responsible for resolving customer support tickets across Slack, email, and Discord. Work...learner: You can rapidly ramp up on what a customer 's use case and requirements are in order to… more
- Kaedim (San Francisco, CA)
- A leading technology company in San Francisco is seeking a Customer Success professional to build strong relationships with clients and ensure they achieve maximum ... providing proactive solutions. Candidates should have a minimum of 2 years in customer success within a B2B SaaS setting and possess strong technical and… more
- OpenAI (San Francisco, CA)
- …equipping and enabling the Go To Market (GTM) organization to deliver exceptional customer experiences, including leveraging AI to address customer needs and ... efficiency. The team is made up of Sales, Solutions, Customer Success, Support, Marketing, and Partnership professionals who work...world. We are seeking a highly skilled Support Systems Engineer with advanced experience in Apex, LWC, Flow, and… more
- Tailwind Insurance Systems, Inc. (San Francisco, CA)
- …financial technology startup in San Francisco is seeking a Forward Deployed Engineer to drive technical integrations and collaborate with product and engineering ... and are comfortable with APIs and cloud technologies. This role offers an impactful position that ensures customer success during product adoption. #J-18808-Ljbffr more
- Pendo (San Francisco, CA)
- A fast-growing tech company in San Francisco seeks a Technical Support Engineer to provide essential support to customers. This role involves answering queries, ... debugging issues, and creating documentation. A background of 2+ years in customer -facing roles and coding knowledge is essential. The company fosters a passionate… more
- Railway (San Francisco, CA)
- …with the CEO as needed on larger deals while serving as an advocate for the customer The Solutions Engineer role has the opportunity to break ground on Railway's ... adopt Railway for their use-cases. As our first Solutions Engineer , you will draw upon your technical background and...with adoption. You'd work directly with the team and customer to: Reach out to customers to guide their… more
- Unwrap (San Francisco, CA)
- A technology startup in San Francisco is seeking a Senior Software Engineer . You'll work across the tech stack focusing on frontend, backend, and data. ... Responsibilities include owning customer -facing components, understanding needs, and designing tools. Ideal candidates have 4+ years of experience and are builders… more
- The Walt Disney Company (San Francisco, CA)
- A leading entertainment company seeks a Lead Machine Learning Engineer to drive AI-driven solutions in Customer Support. This role entails rapid prototyping of ... tools, maintaining AI systems, and collaborating with cross-functional teams for innovations. The ideal candidate has extensive experience in ML deployment and proficiency in programming languages like Python and SQL. The role is based in Santa Monica,… more
