- Slope (San Francisco, CA)
- …identify what other use cases we can solve. Will be responsible for resolving customer support tickets across Slack, email, and Discord. Work hand-in-hand with ... technical issues that arise during any phase of the customer journey and act as a champion of Vapi...learner: You can rapidly ramp up on what a customer 's use case and requirements are in order to… more
- Pendo (San Francisco, CA)
- A fast-growing tech company in San Francisco seeks a Technical Support Engineer to provide essential support to customers. This role involves answering ... debugging issues, and creating documentation. A background of 2+ years in customer -facing roles and coding knowledge is essential. The company fosters a passionate… more
- The Walt Disney Company (San Francisco, CA)
- …seeks a Lead Machine Learning Engineer to drive AI-driven solutions in Customer Support . This role entails rapid prototyping of tools, maintaining AI ... systems, and collaborating with cross-functional teams for innovations. The ideal candidate has extensive experience in ML deployment and proficiency in programming languages like Python and SQL. The role is based in Santa Monica, California, and offers… more
- Greenlite Inc (San Francisco, CA)
- …reliable, maintainable code for ETL jobs and connectors. Debug production systems and support customer teams directly. Senior Engineer Lead delivery for ... Forward Deployed Engineers (FDEs) who thrive at the intersection of software engineering, customer impact, and problem-solving . As an FDE, you'll own the technical… more
- Luminance (San Francisco, CA)
- …technology firm in San Francisco is seeking a Senior Customer Solutions Engineer to provide technical support for enterprise customers. This role involves ... candidates will have strong technical skills, experience in software development, and a customer -focused mindset, with at least 3 years in a SaaS environment. The… more
- Monolithic Power Systems, Inc. (San Jose, CA)
- A leading semiconductor company in San Jose is seeking a Customer Application Engineer to support key memory customers. The ideal candidate has over 5 years ... of technical experience in switch mode power supplies and must possess excellent communication and problem-solving skills. Experience in the power management sector and a degree in Electrical Engineering is required. This role offers a competitive salary and… more
- Saildrone (Alameda, CA)
- …They collect critical insights above and below the surface to support border security, law enforcement, naval operations, and undersea infrastructure protection. ... systems that keep our fleet running and enable our customer deliverables. The team is responsible for customer...contribute to critical architectural discussions. We're looking for an engineer who's hands-on, eager to build, and ready to… more
- Serval (San Francisco, CA)
- …ideally with close customer interaction (eg, Product Engineer , Solutions Engineer , IT Automation Engineer , Support Engineer ). Troubleshooting ... Capital, and Box Group. Role Overview As an early Customer Success Engineer , you'll own the...build features to extend the product's capabilities to meet customer needs. Drive Expansion: Identify and support … more
- Antithesis (San Francisco, CA)
- …system resilience, and correctness, we'd love to talk. About the Role Our Customer Success Engineers make our customers successful. How? We dig in to understand ... customers' business needs and technology to provide value throughout the customer lifecycle, from onboarding to delivering necessary customizations to presenting… more
- Ripple (San Francisco, CA)
- Staff Software Engineer , Customer Onboarding Platform Please note this is for San Francisco, CA, United States. You only need to apply to one location if there ... build real world value. THE WORK: At Ripple, the Customer Onboarding Platform is where every customer 's...observable, and reliable across products. If you're a Staff‑level engineer who thrives on modernizing fragile systems, building robust… more
- Tavily (San Francisco, CA)
- …The Role: Technical Support Engineer We are looking for a Technical Support Engineer to provide excellent customer support for highly technical ... incoming support tickets and provide timely responses to technical support inquiriesdiagnosing issues across customer setup, Tavily products, and deployment… more
- OpenAI (San Francisco, CA)
- …you will design, build, and optimize scalable systems that power our end-to-end customer support operations. You'll work cross-functionally with customer ... efficiency. The team is made up of Sales, Solutions, Customer Success, Support , Marketing, and Partnership professionals...to the world. We are seeking a highly skilled Support Systems Engineer with advanced experience in… more
- Tavus Inc. (San Francisco, CA)
- …understand each other. About Role This isn't a traditional engineering job. As a Customer Engineer , you'll split your time between two worlds: With customers ... iterations. Help define how we develop a world class customer experience. What Makes You a Great Fit Extremely...integrate Tavus faster and more reliably because of your support . Engineering ships changes directly informed by your field… more
- Serval (San Francisco, CA)
- A pioneering AI platform company in San Francisco seeks a Customer Success Engineer to manage customer journeys from implementation to expansion. The role ... and strong troubleshooting skills. You will onboard customers, provide technical support , and collaborate with cross-functional teams to enhance product offerings.… more
- Supergood Systems, Inc. (San Francisco, CA)
- A forward-thinking technology firm in San Francisco seeks a Forward Deployed Engineer to drive customer engagement and build product demos. This role involves ... managing customer relationships and providing ongoing support . Ideal candidates should have 1-3 years of experience in sales or consulting, be technically adept,… more
- Hamilton Barnes Associates Limited (San Francisco, CA)
- …drive innovation and expand their impact. The team is seeking a Technical Support Engineer (PST/CST) to troubleshoot issues, resolve technical challenges, and ... ensure seamless customer support . Ready to make an impact? Apply today! Responsibilities L3 Support Qualifications / Skills Bachelor's degree in Computer… more
- Kaedim (San Francisco, CA)
- … needs and proposing additional products or services that deliver value. Ensure customer satisfaction by providing exceptional service and support , resolving any ... In this customer success role, you will be responsible for...and scale our AI-driven solutions. This dynamic role combines customer relationship management, technical expertise, and strategic thinking to… more
- Mintlify (San Francisco, CA)
- …seeking a Support Specialist to provide technical assistance and solve customer issues. This early-career position offers a unique opportunity to work closely ... and develop skills for future advancement as a Solutions Engineer . Candidates should have experience in tech support... Engineer . Candidates should have experience in tech support , a strong understanding of Git, and excellent communication… more
- EngFlow GmbH (San Francisco, CA)
- …more about our mission, culture, and team:EngFlow|Video We're looking for a Implementation Engineer to be the technical voice our customers rely on. You'll ... support engineering teams during trials and ongoing use, help...or contributing to technical documentation or internal knowledge bases. Customer -centric mindset with a passion for helping engineers solve… more
- Assembled Inc. (San Francisco, CA)
- A technology company in San Francisco is looking for a Solutions Engineer to help optimize customer support operations through their innovative platform. ... This role emphasizes building technical solutions and driving customer engagement. Ideal candidates should have a background in sales engineering or solutions… more
