- IHG (Dublin, CA)
- …and managing any wake-up call requests * Answering phones and dealing with overnight guest queries * Running night audit property management systems or manual ... equivalents * Performing other duties such as concierge services and special guest requests **What We need from you:** * Accounting and mathematics skills for accurate auditing and payment processing * Cash handling experience for counting and securing bank… more
- Marriott (Half Moon Bay, CA)
- …Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, ... checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in.… more