- Institute on Aging (San Francisco, CA)
- …Technology, or a related field.* Proven experience in Level 1 or Level 2 technical support , ideally in a non-profit or mission-driven environment.* ... process efficiency, and systems reliability. As the go-to person for technical support , you'll manage new hire onboarding, account provisioning, equipment and… more
- Amadeus Hospitality (San Jose, CA)
- …and prioritization abilities in dynamic environments.**Preferred Qualifications 3-5+ years of experience in Level 2 Technical Support or Incident ... Support Engineer**Role Purpose**As part of Amadeus Hospitality, the Technical Support team provides Level 2 support to a global clientele in the… more
- Amadeus Hospitality (San Jose, CA)
- …candidate: University Degree and/or equivalent work experience* 3-5+ years demonstrated experience in a Level 2 Technical Support /IT Support ... ensure their success in using Amadeus solutions. Amadeus Hospitality's Technical Support team offers second line ...work in both a team environment and independently.* High level of computer literacy/ technical aptitude including working… more
- Hamilton Barnes Associates Limited (San Francisco, CA)
- …Manage and deploy updates for Ubuntu release packages and Linux PPA repositories. Provide Level 2 technical support , including system troubleshooting, ... MAAS) to enhance scalability and streamline deployments. Build, configure, and support production environments for internal and external customers. Ensure seamless… more
- Zip (San Francisco, CA)
- …Work directly with customers when highly technical or urgent issues require senior- level expertise. Support Sales, CSM, Onboarding, and TAM functions as a ... 3 days per week. Your Role As a Senior Technical Support Engineer (TSE) on the Customer...Support , unblocking TSEs, CSMs, and onboarding teams with expert- level troubleshooting. Triage and validate bugs, perform deep-dive investigations,… more
- Simera (San Francisco, CA)
- …problems at Tier 2 , your dedication to customer satisfaction and technical expertise will ensure a seamless support experience. Key Responsibilities Respond ... As a Technical Support Specialist, you'll be the... issues. Excellent communication skills. English proficiency at C1/C2 level . Flexible to work onsite, hybrid, or remotely By… more
- Rippling (San Francisco, CA)
- …communication will only be sent from @ Rippling.com addresses. About the team The Technical Support team at Rippling is a dedicated group of professionals ... and IT platform. Our team provides expert guidance and swift resolutions to any technical challenges or inquiries that our customers have. We pride ourselves on our… more
- Pendo (San Francisco, CA)
- Technical Support Engineers (TSE) make up a small, talented, and dedicated global team providing an important part of the Pendo experience through guidance and ... customers and provide a partnership experience through professional and accurate technical support . Responsibilities (what you'll do): Answer customer questions… more
- Capgemini (San Francisco, CA)
- …in the role) experience, Bachelor's Degree. Certifications: google Cloud Platform certification, SE level 1 and seeking level 2 Must have experience ... Overview Job Description - Technical Project Manager- Google Platform Certified (053733) ...desired business result, planned profitability levels, quality standards, and highest- level client schedule and staffing requirements for the delivery… more
- Google Inc. (San Francisco, CA)
- …York, NY, USA; San Francisco, CA, USA . Qualifications Bachelor's degree in a technical field or equivalent practical experience. 2 years of experience in ... Technical Program Manager, Energy Contracts and Asset Management...+ benefits. Our salary ranges are determined by role, level , and location. Within the range, individual pay is… more
- Amazon (San Francisco, CA)
- Technical Trainer, Training and Certification Job ID: 3114992 | Amazon Web Services Australia Pty Ltd Are you a training specialist that wants to have an impact in ... the Cloud space as an AWS Technical Trainer? To meet the growing demand for AWS...communicating and delivering presentations to customers, stakeholders, and/or teammates 2 + years of IT experience A strong "stage presence"… more
- Rippling (San Francisco, CA)
- …will only be sent from @ Rippling.com addresses. About the role The Technical Account Manager (TAM) partners with our largest and most strategic accounts to ... team will challenge your ability to context-switch from high level customer strategy to tactical account level ...customer is supported in times of escalation Partner with Support to mitigate escalations Collaborate with other team leaders… more
- Planet Green Search (San Francisco, CA)
- Director of Technical Account Management, Customer Success Leading DLP AI Cybersecurity Provider | Remote (US) | Full-Time The Mission You're the cybersecurity ... data is on the line. As the leader of Technical Account Management & Customer Success for a pioneering...night. When a Fortune 500 security team panics at 2 am over an exfiltration alert, you're the voice… more
- ZipHQ, Inc. (San Francisco, CA)
- …category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $ 2 . 2 billion valuation and $370 million in funding from Y ... multiple high-priority searches, ranging from high-volume roles to niche, senior- level hires spanning across Software Engineering organizations (backend, frontend &… more
- ZipHQ, Inc. (San Francisco, CA)
- …category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $ 2 . 2 billion valuation and $370 million in funding from Y ... managing multiple high-priority searches, ranging from high-volume roles to niche, senior- level hires, while helping build scalable recruiting processes that … more
- Menlo Ventures (San Francisco, CA)
- …This is an L2 opportunity. Successful candidates typically come from mid- level engineering roles and have demonstrated the ability to contribute independently ... to well-scoped technical projects in a collaborative team environment. About the...quality and testing A collaborative, positive teammate You have 2 + years of full-stack software engineering experience A BS/MS… more
- Stefanini, Inc (San Francisco, CA)
- Job Details Technical Support Specialist Desktop Support...customer service levels Other duties as assigned by the Level 2 Support Manager Job ... | Job Description | Job ID#: 62422 Job Category: Technical Support Specialist Position Type: Full Time.../ email: Manisha Singh (###@stefanini.com) for faster processing! The Level 2 Team is considered the face… more
- Lamwork (San Francisco, CA)
- …Problem Escalation and Resolution (Hard Skills) Job Summary Oversee a team of Tier 2 Support Professionals and provide them guidance to ensure timely resolution ... team globally, application service performance and quality Provide level 3 support to internal team and...maintain, upgrade and implement new applications. Skills on Resume Technical Proficiency (Hard Skills) Support Procedure Management… more
- Revi (San Francisco, CA)
- …problem‑solving skills, and effective communication abilities. What You'll do ♂️ Provide technical support : Respond to customer and partner inquiries via phone, ... Associate, you will play a crucial role in providing technical assistance and support to our partners....track record of success. Associate or Bachelor's Degree. Minimum 2 + years of experience in a customer‑facing support… more
- Amazon (San Francisco, CA)
- …skill set. Basic Qualifications Bachelor's degree in Computer Science or a related field. 2 -4 years overall development/ technical support experience. 2 -4 ... for software product releases and successful deployments. Provide first level of support for tickets filed in...identify the root cause of issues in complex Enterprise Level applications. 2 -4 years of experience working… more
