- GovCIO (Santa Fe, NM)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... USD $120,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7333/ service - desk - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7333_… more
- Zurich NA (Santa Fe, NM)
- … service desk performance reporting and analysis and acts as deputy for service desk manager . + Business Travel, as required + Extended Hours during ... Application Support Center Manager 129848 Zurich North America is hiring an...Provides comprehensive and expanded first and second level help desk support for IT incidents, problems and service… more
- GovCIO (Santa Fe, NM)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Cayuse Holdings (Santa Fe, NM)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within … more
- Cayuse Holdings (Santa Fe, NM)
- **Overview** **Job Title:** Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Type:** Full-Time Hourly Non-Exempt **Pay ... Rate:** $20.00-$22.00/hr **The Work** The Service Desk Agent delivers customer ...one year + Paid Time Off **Reports to: Delivery Manager ** **Working Conditions** + Professional remote office environment. +… more
- The Joint Chiropractic (Albuquerque, NM)
- …organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our ... with others in a fun and fast-paced environment. + Have a strong customer service orientation and be able to communicate effectively with members and patients. +… more
- Extra Space Storage (Albuquerque, NM)
- …multiple stores in the district. -Starting Pay Range $16.50-$17.50/hr. The **Assistant Store Manager ** plays a pivotal role in supporting the daily operations of one ... more self-storage locations, under the guidance of the District Manager and Store Manager . This role ensures...Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH… more
- Ross Stores, Inc. (Albuquerque, NM)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** ... for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising\. Responsible… more
- Ross Stores, Inc. (Albuquerque, NM)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** ... to Company standards with appropriate action plan, partnering with the District Manager as needed\. * Ensures proper scheduling of Associates to meet business… more
- Serco (Kirtland AFB, NM)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Qualifications** **Position Description & Qualifications** Serco is seeking a **Cybersecurity Manager / Information Systems Security Manager (ISSM)** to support… more
- GovCIO (Santa Fe, NM)
- …apart of our EPA ESSET team, providing team leadership, application support activities, and service desk support for the EPA Next Generation Grant System (NGGS). ... + Reports all activities and observations to the project manager and assists in finding resolutions to all outstanding...on data analysis. + Maintains accurate records of all service desk related activities . + Coordinate… more
- Pearson (Santa Fe, NM)
- …and quality and training support to Family Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position ... Customer Support department is part of the Pearson Global Service and Support team and serves as the primary...detail and suggest improvements or solutions. + Work with manager to investigate and implement ways of deflecting calls… more
- Sandia National Laboratories (Albuquerque, NM)
- …processes, employee billbacks, and travel/relocation audits. + Support the Payroll Help Desk , including the weekly phone rotation and managing tickets through the ... Help Desk system. + Serve as a resource to employees,...accurate payroll delivery, strong financial controls, and dependable customer service across Sandia. Qualifications We Require: + Ability to… more
- GovCIO (Santa Fe, NM)
- …deployment, and retirement activities. The position works closely with IT operations, service desk , and other cross functional teams to support day-to-day ... records + **Collaboration & Customer Support** + Work with service desk and IT support teams to...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- The Joint Chiropractic (Albuquerque, NM)
- Front Desk Coordinator - Full Time Location: Albuquerque Metro area in New Mexico A better way to deliver care starts here! The Joint Chiropractic ... chiropractic services in a convenient retail setting. As the largest operator, manager , and franchisor of chiropractic clinics in the US, The Joint delivers… more
- TXNM Energy (Albuquerque, NM)
- …NSD Permit Database, InContact, WebEx and Service Suite, Outlook Service appointments, and Personal meeting management Help Desk Process Understanding ... variables in standardized situations Ability to provide recommended solutions to manager regarding customer service issues, account reconciliation or scheduling… more
- H&R Block (Bernalillo, NM)
- …Block + Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General ... Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are resolved,… more
- GovCIO (Santa Fe, NM)
- …documentation of interactions, device reconciliation, and reporting activities to maintain service quality and continuity of care. Candidates must be enthusiastic ... about customer service , able to explain technology in user-friendly terms, and...in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). +… more
- Pearson (Santa Fe, NM)
- …+ Keep current with development of new system features + Work with manager to implement products and processes to increase Family Technical Support team efficiencies ... as assigned **Requirements** **:** + Exceptional phone manners and customer service skills + Outstanding written and verbal communications skills + Exceptional… more
- Pacific Northwest National Laboratory (Santa Fe, NM)
- …& Benefits + Time & Labor + Absence Management + Payroll (US) + Employee & Manager Self- Service + HR Help Desk , Touchpoints, Communicate, and Guided Learning ... guidance to peers and stakeholders. + Participate in production support and service management activities (incident, problem, and change), as needed. HCM Functional… more