- Pearson (Salt Lake City, UT)
- **Position Title: Customer Service Technical Support Administrator** **Location: Remote** **Company Summary** **:** At Pearson, we're committed to a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...**:** The Service Desk Tech 1, School Technical Support is an hourly position with… more
- Concentrix (Salt Lake City, UT)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- Concentrix (Salt Lake City, UT)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as...Agent (Remote) role include: + 1 + years of customer service experience + Active resident license… more
- SMX (Salt Lake City, UT)
- …to lead and coordinate dispersed field teams + Excellent troubleshooting, technical support , and customer service skills + Familiarity with government ... challenges and recommend improvements to optimize sustainment and support services + Support customer site visits, technical meetings, and status updates… more
- BD (Becton, Dickinson and Company) (Salt Lake City, UT)
- …of Capital Equipment sent for repair. + Processes return of Capital Equipment for service and repair through Customer Service . + Verifies inventory with ... 1 year experience in a related area or equivalency + Demonstrated customer service experience with good communication skills. + Experience in Word Processing and… more
- Confluent (Salt Lake City, UT)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- CAI (Salt Lake City, UT)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- ITW (Salt Lake City, UT)
- …Electric, an ITW Company, is looking for a technically skilled, field-focused **Field Technical Support Specialist** to join our world-class team. This role will ... technical field support to target customers as required. + Answer general technical support questions as needed to assist customers and internal teams. +… more
- Resideo (Lehi, UT)
- … Specialist will handle technical inquiries, installation guidance, troubleshooting, configuration support , and service needs for Control4 in addition to a ... Reporting to a Technical Support Supervisor, the Technical...English communication skills, both verbal and written, with a customer -first mindset. **WE VALUE:** + Control4 Automation Programmer certification… more
- iCIMS (Salt Lake City, UT)
- **Job Overview** The SVP of Customer Support will lead our global Technical Support , Customer Training, and Community teams with a mandate to deliver ... digital experiences. + Monitor and optimize key metrics including customer effort, resolution time, self- service adoption, case...+ 15+ years of progressive leadership experience in global customer support or technical services… more
- Two95 International Inc. (American Fork, UT)
- Title: Team Technical Lead - Customer Journey (https://workable.com/nr?l=https%3A%2F%2Fquestionnaire1-dish.icims.com%2Fjobs%2F49617%2Fjob) Location: American ... Duration: 6Months with Extension Rate: $Open/hr Requirements A successful Customer Journey Team Technical Lead will have:...Have experience working with Agile and the tools that support it + Highly motivated, driven, hardworking and open… more
- JobNimbus (Lehi, UT)
- …makes you the hero for this job: + Preferred: 1-2 years of technical support experience + Preferred: 1+ years of customer support experience + Preferred: ... you'll even land a new job! Mission: Provide world-class technical support and training in a timely...Technical Knowledge and Troubleshooting Skills + Interpersonal and customer service skills Superpowers: + Ownership. You… more
- Rocket Software (Salt Lake City, UT)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Technical Support Engineer provides technical direction and leadership ... team lead **Qualifications:** + 8+ years of experience in technical support or similar role with deep...work + Strong communication and problem-solving skills + Strong customer service skills in interacting with both… more
- JPMorgan Chase (Orem, UT)
- …of security, customer control and convenience, and privacy. Job Summary: As a Technical Client Service Associate in the front office team, you will play a ... to Neovest customers through email and phone channels. The support will involve both technical and business-related...customers within SLAs as defined by the level of Service purchased by the customer + Prioritize… more
- SHI (Salt Lake City, UT)
- …customers in Managed Services + Service desk or other related technical support experience + Foundational, Associate, and Advanced certifications in related ... of the SHI Complete platforms and acts as the customer 's primary point of contact for all non- support...customer and market demands **Required Skills** + Excellent customer service and conflict resolution skills +… more
- SHI (Salt Lake City, UT)
- …ideas and information, and can adapt communication style to the audience. + Customer Service : Can identify customer needs, propose suitable solutions, ... SHI's Managed Services (Microsoft Azure) and acts as the customer 's primary point of contact for all non- support...SHI's Managed Services portfolio. The Sr. TAM maintains a technical understanding of the customer 's environment to… more
- Qualtrics (Provo, UT)
- …technical expertise to build programs that drive adoption and value for the customer . Technical Success Managers work in a post-sales capacity that directly ... customers' programs, and deepen relationships with the clients they support . As a Technical Success Manager, you...+ Establish and maintain multi-level stakeholder relationships to ensure customer health and support . + Serve as… more
- Red Hat (Salt Lake City, UT)
- … customer relationships through attentive, relationship-based support * Visit customer sites as needed and ensure exceptional service experience **What ... clear and concise documentation * Collaborate with engineering, R&D, product management, and technical support teams * Create and maintain technical … more
- Lumen (Salt Lake City, UT)
- …an SME to marketing teams and guide strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... and demonstrations. **Cross-Functional Collaboration:** Work closely with product, IT, and customer service departments to support product strategy… more
- HCA Healthcare (Salt Lake City, UT)
- …for assistance with division or facility computer systems, and provides a superior customer support experience for division and facility users + Analyzes and ... Based on proficiency with PC-based equipment and cabling, the Technical Analyst can provide expanded on-site support ...desktop equipment and software + Effectively works with customers, Service Desk and Technical Services personnel +… more