- NBC Universal (Orlando, FL)
- JOB SUMMARY: Manage the daily operation of revenue-generating Guest Arrivals which includes Parking, Admissions, Pass Sales, and Rentals. Provides direction and ... standards and goals are met. Partners closely with the Manager to establish safety, financial, Team Member satisfaction and...+ Manages and provides direction to Supervisors within the Guest Arrivals department. Responsible for ensuring all… more
- NBC Universal (Orlando, FL)
- JOB SUMMARY: Oversee the operation of Guest Arrivals and Guest Programs & Events. Direct a leadership team of varying levels who handle the day-to-day ... service at all times. Oversees leadership team and hourly Team Members ensuring Guest arrivals quality, performance standards, Guest satisfaction (GSAT),… more
- NBC Universal (Orlando, FL)
- …during overnight hours. Manages the overnight Guest experience by handling escalated Guest complaints, VIP arrivals , and any safety and security incidents in ... for overseeing Universal Kids Resort's onsite hotel overnight operations, acting as Manager on Duty, while ensuring a smooth transition between business days. This… more
- NBC Universal (Orlando, FL)
- …policies and procedures. Oversees leadership team and hourly Team Members ensuring Guest arrivals quality, performance standards, Guest satisfaction (GSAT), ... JOB RESPONSIBILITIES: + Accountable for all facets of Attraction Operations including Guest service, ride and Team Member safety, show quality, capacity, training,… more