- SMBC (Springfield, IL)
- …digital bank from scratch. We're committed to doing it the right way for the customer and are growing rapidly. To learn more about our relationship to our parent ... the journey that has caught the attention of the Banking Dive, and more to reinvent banking ...to explore innovative approaches, tools, and data sources to support improvements to the collections strategies. + Analyze credit… more
- Cognizant (Springfield, IL)
- ** Banking Customer Support Representative ( Remote )** Are you passionate about delivering exceptional customer experiences in the financial sector? We ... are looking for ** Banking Customer Support Representatives** who...a fast-paced environment while maintaining professionalism and compliance **Location:** Remote (Eastern Standard Time Zone) **Start Dates:** + December… more
- Capital One (Springfield, IL)
- …Strategic Customer Development - Business Cards & Payments ( Remote -Eligible) **Director, Strategic Customer Development** **Level: Director** At Capital ... customers succeed by bringing ingenuity, simplicity, and humanity to banking . We measure our efforts by the success our...We are seeking an accomplished, results-driven Director of Strategic Customer Development to lead and inspire a team focused… more
- UMB Bank (Springfield, IL)
- **Commercial Real Estate Underwriter II-Arizona Remote ** This role is responsible for assisting UMB relationship managers in the assessment and underwriting of new ... underwriting assumptions and satisfy any approval conditions. + Provide recurring customer service to existing and prospective clients, which includes direct contact… more
- Capital One (Springfield, IL)
- Director, AI Engineering ( Remote -Eligible) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital ... industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent… more
- Capital One (Springfield, IL)
- Director, Distinguished AI Engineer ( Remote -Eligible) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, ... industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent… more
- Capital One (Springfield, IL)
- …across Capital One's engineering teams, come join us in our mission to change banking for good. **Acquisitions, Customer Management & Segments (ACMS)** is an ... Senior Distinguished Engineer - Card Tech ( Remote -Eligible) As a Sr. Distinguished Engineer at Capital...of technical experts working to define the future of banking in the cloud. You will work alongside our… more
- Ryder System (Springfield, IL)
- …of both Inside and Outside Sales in order to achieve territory revenue goals and customer retention. + Support all members of the Sales Team in outbound ... (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : Job Description **Monday-Friday** Fully Remote **Salary plus Commission & Incentives.** Looking for experience… more
- Ryder System (Springfield, IL)
- …the Finance Director - Central Region and is responsible for supporting the Customer Logistics Director (DCL). This role provides financial analysis and support ... business opportunities for the Central Operations team. This position will support our Dedicated Transportation business segment. **Essential Functions** + Month-End… more
- Ryder System (Springfield, IL)
- …Strong interpersonal and communication skills (written and verbal) * Ability to multi-task/ support several projects concurrently * Advanced level MS Excel skills * ... depending on the assignment. Some representative activities are shown below: * Support Ryder's business development and operations in costing and pricing activities,… more
- RELX INC (Springfield, IL)
- …location and regular interactions with them. Responsibilities + Conduct internal and customer audit and security assessment requests to document compliance with the ... protection teams for implementation of remediation and control improvements and support the privacy programs group in maintaining inventories of applications and… more
- Ryder System (Springfield, IL)
- …: **Summary** The Financial Analyst will provide financial and analytical support to Senior Financial Management, Group Logistics Managers, and Logistics Managers. ... road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for...will never ask for any form of payment or banking details and will never solicit personal information outside… more
- Coinbase (Springfield, IL)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... Twilio, Zendesk, or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based assistants, or… more
- Coinbase (Springfield, IL)
- … relationships that are essential to Coinbase achieving its mission. Using your customer support , operations, and team leadership skills you will play a ... and support initiatives aimed at streamlining operations and improving customer experience metrics. * Achieve SLAs, productivity and quality metrics for your… more
- Guardian Life (Springfield, IL)
- As the **Processing & Policyholder Services Support Associate** you will generate and administer portable and convertible individual policies for our group clients. ... + Able to build relationships with customers and colleagues further fostering excellent customer service and teamwork **You will** + Reconcile and apply premium to… more
- Zurich NA (Springfield, IL)
- …+ Diagnose and develop recommendations to solve unique business unit and customer problems. + Demonstrate specialized knowledge and expertise in products and ... and 3 or more years of experiencethe Underwriting, Market Facing, Finance, Accounting, or Banking areaOR + High School Diploma or Equivalent and 6 or more years of… more
- Verint Systems, Inc. (Springfield, IL)
- …third-party integrations. + Manage the technical escalation process through the Verint FSS customer support team, tier 3, and product house escalation teams, and ... their Integrators to ensure long-term success for both the End- Customer and FSS. The Sr. Technical Consultant will be...tasks, projects, and regular communication updates, both on-site and remote , in order to promote a productive and positive… more
- Coinbase (Springfield, IL)
- …Experience (CEE) product team, which is responsible for defining and building the retail customer support experience. In this role, you will drive a product ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...executing. * Define and execute a roadmap for retail customer support experiences, impacting over 100 million… more
- NTT America, Inc. (Springfield, IL)
- …qualified, non-standardized delivery projects. During the client deal negotiations you will support the bid and sales team with technical and contractual insight to ... of contractual requirements and the services and deliveries to be provided with customer management and the departments + Planning and implementation of customer … more
- City National Bank (Springfield, IL)
- …as a collaborator and innovator to drive continuous improvement * Provides guidance and support to the RLC and Processor when required * Utilizes systems and tools ... and communicates daily with all levels as required to support business units, Processors, Funding/Doc Prep to ensure requirements...resolutions * Supports and contributes to the quality and customer satisfaction goals of the bank * Productivity *… more
