- Valvoline Global (Springfield, IL)
- …closely with regional teams to align resources, support execution, and ensure consistent customer experience across all locations and channels. **What You Bring ... automotive and industrial solutions. **Job Purpose** The Heavy-Duty Key Account Manager (KAM) is responsible for leading Valvoline's commercial relationships with… more
- Avnet (Springfield, IL)
- …**Job Summary:** Identifies opportunities for business expansion in support of the customer sales strategy . Develops and maintains the business relationship by ... + Performs analysis and reports results of various program impact for identified customer (s) notifying the account manager of success, issues and future growth… more
- DataRobot (Springfield, IL)
- …and create a category in AI. We're looking for an experienced Product Marketing Manager to own the story, strategy , and go-to-market strategies for Agentic AI. ... a full-stack role, meaning you will both create the strategy and build the materials needed to execute it....clear, motivating market narratives. + Minimum 3-5 years of experience in the data and analytics space. Ideally, looking… more
- TreeHouse Foods, Inc. (Springfield, IL)
- …world-class supply chain, operational excellence and flexibility, collaborative approaches, and dedicated customer service. Our strategy is to be the leading ... from Home **Job Type:** Engineering **Job Posting Title:** Engineering Manager **About Us** **:** TreeHouse Foods (NYSE: THS) is...values and strive to "Engage and Delight - One Customer at a Time." Guided by our values- **Own… more
- SMBC (Springfield, IL)
- …Strategies for the Unsecured Personal Loans product. Under supervision of the Credit Strategy Manager , the Collections Analyst will assist in building, managing, ... for collections to improve core performance metrics. + Manage customer experience by providing relevant options to...equivalent in quantitative fields + 2+ years of prior experience in collections strategy or similar quantitative… more
- Home Depot (Springfield, IL)
- …of sales strategy , executing negotiation of contracts/pricing and closing; Use customer input and other relevant data to identify, develop and deploy program ... verticals (Pro Remodelers, Multifamily, Specialty Trade and Institutional) **Direct Manager /Direct Reports:** + This position typically reports to National Account… more
- Parexel (Springfield, IL)
- **Bring your Rheumatology experience and Lupus expertise to an Industry Leader, Parexel!** Building on our continued success, we are expanding our esteemed Medical ... Ensure client needs and concerns are addressed to ensure customer satisfaction - Actively listen to, solicit and address...and propose /execute remediation plan in coordination with line manager and Project Leader in case of client dissatisfaction… more
- CVS Health (Springfield, IL)
- …+ Reduce call center volume + Advance competitive positioning **Position Summary** As the ** Customer Experience Strategy Manager ** , you will play ... (CMO) Strategy is a dedicated group of Customer Experience (CX) professionals who partner across...Qualifications** + 5+ years of experience in Customer Experience , Product Management, Strategy ,… more
- The Hertz Corporation (Springfield, IL)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) ... across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain,… more
- General Motors (Springfield, IL)
- **Job Description** ** Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy ... - gmenergy.gm.com We are seeking a strategic, data-driven, and customer -obsessed ** Customer Experience Manager...implementation. **Key Responsibilities** + Define and evolve GM Energy's customer experience strategy aligned to… more
- FranklinCovey (Springfield, IL)
- …and institutions. To learn more, visit franklincovey.com. **Title:** Revenue Operations & Customer Growth Strategy Manager **Payroll Title:** Revenue ... Operations & Customer Growth Strategy Manager **Division:** Enterprise Division, Domestic Regions...in a Sales Operations function + 5+ years of experience in Sales Operations, Business Strategy , Management… more
- Rubrik (Springfield, IL)
- …and available, no matter the challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer ... diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world... Support Team serves as the backbone of our customer 's data security strategy . Their technical prowess,… more
- Coinbase (Springfield, IL)
- …the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy , architecture, and execution ... a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team,...Collaborate with Product Managers to define and execute a strategy for AI-driven self-service and automation, reducing contacts and… more
- TreeHouse Foods, Inc. (Springfield, IL)
- …distribution, innovation, seasonal plans and align to category goals. + Articulates customer strategy to broader organization. Identify for internal as well ... from Home **Job Type:** Field Sales **Job Posting Title:** Manager , Customer and Category Management **About Us**...as external partners where TreeHouse strengths align with that customer strategy . + Analyze Customer … more
- ISC2 (Springfield, IL)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible ... customer experiences + Define and implement the customer success strategy , focusing on retention, exam...training services + Proficiency in CRM, reporting tools, and customer success platforms + Experience in education,… more
- Nelnet (Springfield, IL)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... works collaboratively with other departments (eg, RVP's, Account Managers) to create client strategy to leverage FACTS best practices and to deliver a level of … more
- Cardinal Health (Springfield, IL)
- … customer feedback and insights with channel partners enables improvement of customer experience across USMPD **_Qualifications_** + Bachelor's degree from an ... & Solutions Marketing is responsible for defining the product/service and market strategy and managing the life cycle, including customer need identification,… more
- Fujifilm (Springfield, IL)
- **Position Overview** The CPQ Product Marketing Manager , Medical Informatics (MI), manages our go-to CPQ market strategy and workflows for the Synapse Enterprise ... sell into the North America and Global markets The CPQ Product Marketing Manager would ensure we are effectively streamlining the quoting process of the portfolio,… more
- Walgreens (Springfield, IL)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... timely manner and answers questions to ensure a positive customer experience . Models and shares customer... in planning and communicating the company and store strategy . **Job ID:** 1706729BR **Title:** Emerging Store Manager… more
- Trellix (Springfield, IL)
- … stakeholders. + Develop account and opportunity plans to improve channel partner strategy . + Maintain partner and customer satisfaction. + Develop relationships ... **_Job Title:_** Channel Account Manager - West **About Skyhigh Security:** Skyhigh Security...(e..g AI/ML) with deep relationships with channel partners and customer stakeholders. + Experience generating partner enabled… more
