- Liberty Utilities (Girard, IL)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... + Recommend and implement process improvements based on data insights . + Support the Manager of Data...Support the Manager of Data Analytics and Manager Voice of Customer with… more
- Oracle (Springfield, IL)
- …We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite ... Success and NetSuite internally and externally. As Sr Manager , CS Insights Content and Engagement, you...topics into compelling, audience-appropriate narratives. * Ensure consistency in voice , tone, and brand across all customer -… more
- Coinbase (Springfield, IL)
- …* Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights to improve quality and performance. * Provide technical ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define… more
- Oracle (Springfield, IL)
- **Job Description** **Principal** **Technical Program Manager (TPM), Oracle Cloud Infrastructure - Job level IC4** Overview Are you a creative person who loves a ... you've been dreaming of as our Principal Technical Program Manager . If you have a passion for innovation in...leading initiatives to improve, deliver, and enable reporting and insights . You will manage the development and implementation process… more
- Cardinal Health (Springfield, IL)
- …positioning, and continuous improvement initiatives. + Monitor performance metrics, gather customer insights , and adjust strategies to improve results specific ... to product portfolio. + Serve as the voice of the customer , ensuring marketing strategies... customer value, and profitability based on ongoing customer and business insights . Monitor P&L performance.… more
- Oracle (Springfield, IL)
- **Job Description** Product Marketing Manager - Oracle Fusion Data Intelligence As a Product Marketing Manager for Oracle's Fusion Data Intelligence, you will be ... generation, and analyst impact. **3. Competitive Intelligence & Market Insights ** + Monitor competitor capabilities, positioning, and messaging to proactively… more
- Coinbase (Springfield, IL)
- …alignment. Attendance is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, ... sizing, opportunity assessment, and turning complex data into actionable product insights * Demonstrated experience driving AI-powered customer support… more
- Oracle (Springfield, IL)
- …products by identifying high-impact automation opportunities within EHR workflows. + ** Customer Insights & Market Analysis:** Conduct comprehensive customer ... (CAA) empowers healthcare providers by integrating generative AI and advanced voice capabilities to minimize manual documentation and administrative tasks. Our… more
- Coinbase (Springfield, IL)
- …we produce insights which directly move the company's bottom line. Customer Support/Experience is one of the most critical touchpoints in Coinbase's relationship ... doesn't need to exist. Our mission is to deeply understand the end-to-end customer support journey, from prevention through resolution, and use data to eliminate… more
- Coinbase (Springfield, IL)
- …science, and business analytics, our team transforms raw data into actionable insights through solid pipelines, scalable data models, and intuitive tools. By ... it's building robust data pipelines or directly solving business problems and delivering insights . As the leader of the analytics engineering team, you're going to:… more
- Oracle (Springfield, IL)
- …marketing, and sales, with a mandate to craft compelling narratives, arm customer -facing teams with unbeatable competitive insights , and accelerate adoption of ... as a trusted advisor to field teams, providing real-time insights on market trends and customer needs....to inform product strategy and roadmap. . Be the " voice of the customer ", synthesizing feedback into… more
- Norstella (Springfield, IL)
- Client Success Manager Company: MMIT Location: Remote, United States Date Posted: Nov 20, 2025 Employment Type: Full Time Job ID: R-1543 **Description** **About ... end users, etc.) across multiple brands and Market Access functions ( Insights & Analytics, Payer Marketing, Field Teams, Contracting/Rebating, etc.). CSMs are… more
- American Express Global Business Travel (Springfield, IL)
- …our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. The Global Client General Manager is focused on ... creating strategic initiatives and retention of the account. The Global Client Manager 's role is to identify innovative solutions, to have a strong understanding… more
- CVS Health (Springfield, IL)
- … customer meetings. The Product Management and Development Senior Manager will drive cross-functional collaboration with digital, IT, sales, sales enablement, ... one-on-one meetings with consultants, brokers, general agents and/or employer groups to obtain voice of customer feedback and support achievement of sales and… more
- Baylor Scott & White Health (Springfield, IL)
- …costs and feasibility, and align product development with BSWH objectives. Collaborate with customer relationship counterparts to bring in the voice of the ... at the forefront of BSWH's innovation agenda on the Customer Solutions team and will be responsible for supporting...that span digital and traditional in-person channels. The Product Manager will drive the product strategy, helping to define… more
- CVS Health (Springfield, IL)
- …critical business functions, supporting strategic initiatives, and partnering to elevate insights that can positively impact provider experience. The Senior ... Manager , accounts receivable Diagnostics, will leverage existing & new...work with the local market leadership team to share insights and learnings and stay connected to and translate… more
- Coinbase (Springfield, IL)
- …Attendance is expected and fully supported. *Team/ Role Paragraph* As a Risk Manager on the Risk Analytics team, you'll be a key individual contributor responsible ... be crucial in protecting our platform without negatively impacting core metrics or the customer experience. This is a hands-on role for a subject matter expert based… more
- Emerson (Springfield, IL)
- …grow, and maintain profitable and long-lasting relationships with key accounts. You use customer insights to drive and guide the development of new offerings. ... you! We are looking to add a **Business Development Manager - Solar & Energy Storage Solutions** to the...processes for solar and energy storage market products. Capture ' voice of the customer ' feedback and marketing… more
- Oracle (Springfield, IL)
- …highly cross-functional; you will act as a critical liaison, capturing real-world customer requirements and translating them into actionable insights for ... with other OCI services (Compute, Database, OKE). + **Act as the " voice of the customer "** to internal OCI engineering and product management teams, translating … more
- Oracle (Springfield, IL)
- …Develop, iterate, and maintain end to end long-range demand planning models at the customer , initiative, SKU, and geo level. The plan will allow the team to ... supply chain with the appropriate information to meet the customer demand. + Build demand plans based on strategic...both dive deep into data and synthesize findings and insights for exec level communication + Expert in Excel… more