- Trustmark (Santa Fe, NM)
- …Trustmark's products and services. Also, responsible and accountable for the overall customer satisfaction for their pooled accounts. Key Accountabilities + Serve as ... anticipate and/or resolve ongoing issues. + Responsible and accountable for Customer Effort, and Satisfaction for assigned relationships + Drive process improvement… more
- Confluent (Santa Fe, NM)
- …We are looking for a Senior Business Systems Analyst (BSA) to support our Customer Success Group (CSG), including Customer Success and Support teams. ... a Senior BSA, you'll serve as a strategic partner to our Customer Success stakeholders. You'll lead efforts to identify business needs, define requirements, and… more
- Verint Systems, Inc. (Santa Fe, NM)
- …Dashboards, ad hoc) which as requested by customers and communicated by the Customer Success Manager. + Develop recommendations for improving the clients KPI's, ... at www.verint.com. **Overview of Job Function:** The Sr. Client Analyst is responsible for survey design, data evaluation, and...superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during… more
- Zoom (Santa Fe, NM)
- …+ Retention & Growth Strategies : Experience with upselling, cross-selling, and proactive customer success initiatives. + Systems & Tooling : Proficiency in CRM ... : Skilled in process and data flow mapping across sales, finance, and customer success functions. Key Responsibilities: + Requirements & Solution Design :… more
- TTEC (Santa Fe, NM)
- …to hear from you! You'll report to Senior Operations Manager. You'll contribute to the success of the customer experience and the team's overall success . ... TTEC's award-winning employment experience. As a Seasonal Associate Reporting Analyst working remotely in the US, you'll be a...Center process and support knowledge. + High degree of customer service skills. + High degree of communication and… more
- GovCIO (Santa Fe, NM)
- **Overview** GovCIO is currently hiring for a Senior Computer Systems Analyst with an active Secret clearance. This position will be located in Sterling, Virginia ... and perspective of a particular business and the IT needs of that customer . Requires knowledge of computer system capabilities, business processes, and work flows.… more
- Windstream Communications (Santa Fe, NM)
- …in a world of infinite possibilities! ** ** **About the Role:** The Business Analyst for Sales Operations and Sales Enablement is a pivotal role within Windstream, ... dedicated to advancing the success of our sales organization. This position involves the...optimizing process flows and providing insightful analytics, the Business Analyst will empower our sales teams to achieve their… more
- Intermountain Health (Santa Fe, NM)
- **Job Description:** The RCO Revenue Integrity Analyst is responsible for appropriate charge capture, assigned account, claim edits and/or charge edits for an ... ensure regulatory compliance and revenue optimization for assigned service line(s). **Revenue Integrity Analyst I** Schedule: Monday - Friday from 8 AM - 5 PM (with… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... and swift resolution of issues are important skills to success . You should be someone who thrives in a...promptly at designated work hours. + Receives and logs customer problem/request/issues and ensures proper documentation as it relates… more
- GovCIO (Santa Fe, NM)
- …Delivery). + Installs and configures DW/BI software to meet customer needsin accordance withenterprise architecture. + Continuously tunes environment ... tools. + Certifications in relevant technologies (eg, Microsoft Certified: Data Analyst Associate). **Clearance** **required** **.** + Ability to obtain andmaintaina… more
- Baylor Scott & White Health (Santa Fe, NM)
- …and/or level **Job Summary** **100% Remote position** The Benefit Configuration Analyst examines configuration change requests. They establish the technical scope, ... designing, writing, testing, training, documenting, and implementing configurations to meet customer needs. **The pay range for this position is $25.14/hour (entry… more
- Baylor Scott & White Health (Santa Fe, NM)
- **JOB SUMMARY** As the **Sr. Data Analyst ,** you will play a critical role in helping Baylor Scott and White Health develop the future of our digital products and ... myBSWHealth. You will work closely with cross-functional teams - including the customer engagement product, engineering, and marketing teams - to translate data into… more
- SHI (Santa Fe, NM)
- …to thrive - in our offices or yours.** **Job Summary** The Associate Security Analyst - SOC is responsible for supporting the Security Operations Center (SOC) team ... and process improvements to enhance security operations and client success . Behaviors and Competencies Problem-Solving: Can identify problems, propose solutions,… more
- Cardinal Health (Santa Fe, NM)
- …prospect to create new partnerships and strengthen relationships with the current customer base. **_Responsibilities_** + Call on current and potential pharmacies in ... maintaining current customers and growing markets share. + Form long standing customer relationships with Pharmacists and Pharmacy Technicians + Convert existing and… more
- Otsuka America Pharmaceutical Inc. (Santa Fe, NM)
- …communication is of sufficient rigor to ensure stakeholder engagement and program success + Status Reporting: Project health (risks, issues, decisions ) + ... customers, patients, employees, and the business. + Patient & Customer Centricity - Maintain an ongoing focus on the...to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the… more
- Baylor Scott & White Health (Santa Fe, NM)
- …between end users, subject matter experts and vendor implementation team. **Key Success Factors** + Understand end user workflows. Know the inputs and outputs ... and email software applications in an intermediate capacity. + Demonstrates customer -oriented service excellence values. + Self-motivated with ability to identify… more
- Cardinal Health (Santa Fe, NM)
- **_What Rheumatology (Rheum) Customer Success contributes to Cardinal Health_** The Clinical Manager for our Rheumatology (Rheum) Customer Success team ... is responsible for leading the Customer Success Clinical function of PPS Analytics. This individual will...practices including Assessment Call and giving direction to Clinical Analyst owning account * Once the Rheum team grows,… more
- Verint Systems, Inc. (Santa Fe, NM)
- …and interact with internal business partners to identify, package, and promote customer success stories that showcase Verint's impact, innovation, and ... At Verint, we believe customer engagement is the core of every global...Relations to help expand and execute a high-impact, strategic analyst relations program. This includes working with Verint internal… more