- IQVIA (Santa Fe, NM)
- ** Tier 2 , Technical Support Representative** **Mon - Fri 10am - 7pm ET** _Contract Remote Role - Location (Open to Remote US)_ As the only global ... currently we are looking for a 100% remote (work from home-WFH) contract ** Technical Support Representative - Optos** to join our team. In this position, you… more
- Oracle (Santa Fe, NM)
- …+ **Incident Management:** Serve as escalation point and leader for incident response, overseeing tier 2 technical support for field teams and ... of service development needs for equipment retirement and refresh projects. + **Day 2 Operations Management:** Proactively address 'day 2 ' operational issues to… more
- GovCIO (Santa Fe, NM)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/7100/shift- 2 - tier - 2 - support ... **Overview** GovCIO is currently hiring a Shift 2 Tier 2 Suipport...and will be a hybrid remote position. **Responsibilities** **Provide technical support :** + Respond to customer questions… more
- BAE Systems (Albuquerque, NM)
- …Other incentives may be available based on position level and/or job specifics. **Level 2 Technical Support Analyst** **118372BR** EEO Career Site Equal ... Analyst, you'll play a critical role in providing ** Tier 1** analysis and support for zero...work environment. If you are a motivated and skilled technical support analyst looking for a new… more
- Oracle (Santa Fe, NM)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Optiv (Albuquerque, NM)
- …prioritizing effectively. * Currently holds and maintains a CCIE Security and at least one other Tier 2 or Tier 3 certification in the network and edge ... edge security programs and related security technologies. * Provide oversight on 2 -10 concurrent engagements, ensuring both technical and business outcomes are… more
- Oracle (Santa Fe, NM)
- …review boards, change management, communication programs, and recruiting tools. This Principal Technical Program Manager (TPM) will support our newly established ... + Use your strong analytical, problem-solving, and business acumen to support informed decision-making, balancing technical , operational, and business… more
- Oracle (Santa Fe, NM)
- …Cloud. Our goal is to optimize support costs while delivering a top- tier support experience to our customers. We utilize advanced rule-based systems and ... and an ever-expanding set of foundational cloud-based services. The Support organization in OCI is building new services that...offered by OCI and offer a wide variety of technical problems to be solved and customer focused innovations… more
- Oracle (Santa Fe, NM)
- …speed and attitude of a start-up, with the scale and customer-focus of the top tier enterprise software company in the world. Values are OCI's foundation and how we ... diverse group of people and given the autonomy and support to do your best work. It is a...initiatives. An engineer at any level can have significant technical and business impact. The ideal candidate will have… more
- Oracle (Santa Fe, NM)
- …+ Supplement user acceptance testing and transfer of information. + Provide technical support for implemented applications; diagnosing and reporting bugs, ... Deploy, set up, and maintain testing environments. + Provide Tier III and other support per service...as needed. + Interact with project managers and other technical teams. **Requirements:** + Seeking over 2 +… more
- Oracle (Santa Fe, NM)
- …speed and attitude of a start-up, with the scale and customer-focus of the top tier enterprise software company in the world. Values are OCI's foundation and how we ... diverse group of people and given the autonomy and support to do your best work. It is a...initiatives. An engineer at any level can have significant technical and business impact. The ideal candidate will have… more
- Oracle (Santa Fe, NM)
- **Job Description** Role Summary As a Member of Technical Staff , you will play a pivotal role in designing, building, and optimizing LLM infrastructure, agent ... bring agentic workflows into real-world deployments-at scale. This is a hands-on technical leadership role, ideal for someone deeply rooted in distributed systems… more
- Oracle (Santa Fe, NM)
- …into dedicated, hybrid, multi-cloud, and edge deployments. Within OCI, the Technical Strategy & Oversight (TSO) organization builds the foundational systems and ... frameworks that power our most demanding tier -one services. From high-performance primitives to a next-generation runtime, TSO is where OCI's boldest infrastructure… more
- Oracle (Santa Fe, NM)
- …part of a team of smart, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where you'll ... debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest… more
- Oracle (Santa Fe, NM)
- …Procurement, and Regional Security Operations. GPS is seeking a Technical Program Manager to lead a risk-driven, enterprise-scale vulnerability management ... and OT/IoT assets differently; ensure appropriate SLAs and controls by tier . + Maintain defensible evidence: scan results, ticket trails, approvals,… more
- Oracle (Santa Fe, NM)
- …CA Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud offers unmatched hyperscale, ... and multi cloud, edge computing, and more. In the Technical Strategy and Oversight (TSO) organization, our mission is...Strategy and Oversight (TSO) organization, our mission is to support customer choice, transparency, and value when it comes… more
- Molina Healthcare (Santa Fe, NM)
- … and services facilities (including computer systems, networks applications, telecommunications, technical support and Service Desk) can be recovered within ... Load Runner, Observability, and Splunk. + Effective at managing technical teams for optimal performance. + Capable of communicating...Chaos Engineering Programs. + Conduct annual validation of all Tier 0 through Tier 2 … more
- Lumen (Santa Fe, NM)
- …customer experiences, and potential enhancements to products and services. + **Customer Support & Pre-Sales Enablement:** Support technical sales efforts ... committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver… more
- Rubrik (Santa Fe, NM)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... Sales Engineer on our Civilian Federal team to provide technical direction and business guidance to the regional sales...be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions… more
- Meta (Santa Fe, NM)
- …third-party vendor partners 2 . Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed ... Each group has global scope across the lifecycle of support .The ENS Operations Team exists "to operate the world's... Responsibilities: 1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning… more