- Rocket Software (Albany, NY)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member within ... can help us engage with and delight our Mobius Customers. As a Customer Success Manager with Content and Mobius specialty, you will work cross-functionally… more
- Rocket Software (Albany, NY)
- …**Job Description Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success ... Management team. As a Rocket Customer Success Manager , you work cross functionally to engage and optimize our customer interactions and assisting our… more
- Verint Systems, Inc. (Albany, NY)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that ... or equivalent experience + Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success + A strong sense of urgency to perform… more
- Cleo (Albany, NY)
- ** Customer Success Manager ** Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- Trellix (Albany, NY)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is the cybersecurity company transforming security operations with ... health and adoption operations within the Customer Success Organization **The Opportunity** The Technical Program Manager...efficiency. Reporting to the Director of Customer Success Programs, the Technical Program Manager will… more
- FranklinCovey (Albany, NY)
- …experience + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California ... to develop the processes and tools needed for the customer success function and client engagement process...role + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of… more
- FranklinCovey (Albany, NY)
- …or consulting experience or certification. + Leadership experience + Sales or Customer Success Manager experience. Location-specific compensation: California ... and institutions. To learn more, visit franklincovey.com . **Title:** Mid-Market Client Success Manager **Division & Department:** Enterprise Client Success … more
- SitusAMC (Albany, NY)
- …of significance + Other activities as may be assigned by your manager Qualifications/ Requirements: + Bachelor's degree or equivalent combination of education and ... experience + Minimum of 12+ years of industry and/or relevant experience, typically with 2+ years in a VP level role or external equivalent. + 12+ or more years' experience in mortgage industry- highly preferred + 12+ years of software/implementation… more
- Cardinal Health (Albany, NY)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Confluent (Albany, NY)
- … to join our Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager you will assure Customer ... as an important Professional Services contact for our key customers the Engagement Manager is a long term, relationship based, customer facing role. Besides… more
- Vaco (Albany, NY)
- …2020. For more information, visit pivotpointconsulting.com. **Description** : The Client Success Manager (CSM) oversees multiple client engagements; ensuring PPC ... team + Identify business development opportunities and collaborates with the Account Manager and Client Executive + Assist with the development of methodology,… more
- HealthEdge Software Inc (Albany, NY)
- …users + Collaborate with key customer stakeholders including but not limited to: Customer Success , Product, and Engineering + Represent the voice of customers ... **Overview** ** Manager , Customer Support** **Position Overview:** The...+ Bachelor's Degree or5+ years relevant professional experience in Customer Success / Support Operations + Exceptional… more
- System One (Albany, NY)
- Technical Customer Service Account Manager Lead **Employment Type:** Contract/Temp **Date Posted:** 9/24/2024 **Location:** Remote **Pay Range:** $40.00 - $55.00 ... Exciting opportunity at a Big Brand! Motivated and experienced Customer Service/Account Representative Lead to join our external ...and external strategy for these projects to ensure execution success + Maintain a deep understanding of all of… more
- Rocket Software (Albany, NY)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Program Manager is a pivotal role responsible for managing the successful delivery of ... organizational strategy to deliver tangible benefits and value. The Program Manager will manage high-profile, cross-functional programs within a portfolio of… more
- Philips (Latham, NY)
- …to realize the desired business goals for the project(s) while driving strong customer satisfaction. **Your role:** + Formulates the project plan, in accordance with ... risk assessment and quality standards to be used; + Manages the overall customer satisfaction by balancing scope, pricing, and scheduling decisions with what was… more
- OSL Retail Services (Latham, NY)
- …only meet but exceed their sales targets by providing expert advice and superior customer service. Reporting directly to the District Manager , you ensure your ... Overview Wireless Manager Are you a dynamic leader with a...at your location, ensuring the seamless delivery of top-notch customer experiences and robust sales performance. If you're driven… more
- Citizens (Troy, NY)
- …and maintaining a strong customer -centric culture and is the primary mentor and manager to branch colleagues. The role fulfills both a player and coach role in ... delivering product/service 'value' and differentiating solutions that address clearly understood customer needs. The Branch Manager should have experience… more
- Palo Alto Networks (Albany, NY)
- …individual development plans for your team + Works closely with Professional Services, Customer Success and Specialist teams to ensure overall customer ... every member of our team contributes to our collective success . Our values were crowdsourced by employees and are...to name a few! **Your Career** The Solutions Consultant Manager is the evolution of the traditional Sales Engineer… more
- Sutherland Global Services (Albany, NY)
- …experiences, we help our clients boost productivity, cut costs, increase customer loyalty, generate additional revenue, reduce time-to-market, and efficiently enter ... percent of our business is outcome based, ensuring our success is clearly tied to our clients' success...other. We call this One Sutherland. The **Business Development Manager ** at Sutherland is a key individual contributor role… more
- The Hertz Corporation (Albany, NY)
- …+ Personal Accountability + Effective Communication + Demonstrates Initiative + Passion for Customer Service & Stakeholder Success + Trust & Integrity + ... Wage: 59K/Annually The Airport Operations Manager directs the process and activities of frontline employees, including but not limited to CSAs, CXAs, Flex Reps,… more