- Medtronic (Mounds View, MN)
- …business users and IT operations, bolstering timely resolution of issues and requests. The IT Service Desk Manager is responsible for management of ... and learn how we go-to-market globally. The Global IT Pricing & Contracting Service Desk Manager is responsible for leading and managing the service … more
- YMCA of the North (St. Paul, MN)
- …on progress, making recommendations, preparing reports, etc. 3. Relationships: This position reports to the IT Service Desk Manager who reports to Sr. ... and providing exceptional service . 2. Essential Functions: . Provide tier 1 IT service desk support to YMCA team members by responding to service… more
- GovCIO (St. Paul, MN)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- GovCIO (St. Paul, MN)
- …The IT Technical Shift Lead is responsible for managing and leading the IT help desk team during assigned shifts. This role ensures timely and effective ... is fully remote. **Responsibilities** + Lead and supervise the IT help desk team during assigned shifts....records of incidents and solutions. + Coordinate with other IT teams for escalated issues. + Monitor service… more
- Paramount (Minneapolis, MN)
- …IT and broadcast engineering disciplines including: + Work optimally with both the IT Manager and Director of Engineering to ensure the availability and ... in Active Directory, Open Directory. Manage user permissions, access rights and help desk systems. + Prove that software updates and patches are properly installed.… more
- BAE Systems (St. Paul, MN)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST ... Description** **Join a Team that's Shaping the Future of IT Support** At BAE Systems, we're passionate about delivering...also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and… more
- Chemours (St. Paul, MN)
- …experience in customer service or customer care roles + Proficiency with IT tools, including SAP; Salesforce.com experience is a plus + Advanced skills with the ... (TSS) sales function and reports directly to the North America Customer Excellence Manager based in **Wilmington, DE** . At Chemours, the Customer Excellence team is… more