- Republic Services (Phoenix, AZ)
- …particularly Spanish, in a business environment. **MINIMUM QUALIFICATIONS:** + 1 year recent customer service or call center experience START DATE: July ... of the Customer Resource Supervisor in a Customer Resource Center to deliver the highest...8:15am-5:00pm Central Time (9:15am-6:00pm Eastern Time). PAY RATE: $18.50/hour REMOTE WORK: Both training and the position will be… more
- IQVIA (Phoenix, AZ)
- …are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative** to join our team. In this position, you will ... assistance solutions such as co-pay cards or vouchers. The **Pharmacy Support Call Center Representative** is primarily responsible for fielding requests such… more
- Molina Healthcare (Scottsdale, AZ)
- …understandable item with recommendations for improvement. * Demonstrates knowledge of standard call center technology to include telephony, IVR, CRM, QNXT and ... contractual goals for service and compliance. This role will support contact center operations for all LOB's & is comprised of inbound/outbound. Ideal candidates… more
- WM (Phoenix, AZ)
- …+ Meets or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and ... charges, billing, and contracts. + Demonstrates ownership of the customer issue by providing one call resolution:...both independently and as a team to ensure exceeding call center 's standards + Balances team and… more
- TEKsystems (Phoenix, AZ)
- …work with the STD, SDI, AM, LTD, Life and AD&D products, and perform well in a remote call center team environment. Required Skills & Abilities: + 1-2 + ... by our program. Duties include providing call center callers with timely, accurate, and customer -focused...and demonstrating a dedication to excellence. Details: + 100% remote | Equipment Provided. + Applicants must provide the… more
- Cognizant (Phoenix, AZ)
- …Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required + Previous experience in ... technologies to support a wide variety of industries. The **Bilingual Spanish** ** Customer Service Representative** contributes to Cognizant's Contact Center for… more
- Sharecare (Phoenix, AZ)
- …one's knowledge of company products and services as well as past experience in call center operations. The Center Support Services Manager will demonstrate ... for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining effective… more
- Pearl Interactive Network (Phoenix, AZ)
- …High School Diploma required, Associate or Bachelor's degree preferred. + 1+ years of call center experience. + Customer service and/or healthcare experience ... **Pearl Interactive Network is sourcing Remote Customer Service Representatives.** The ** Customer Service Representative** will handle inquiries from… more
- Sharecare (Phoenix, AZ)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers,… more
- DriveTime (Mesa, AZ)
- …and know how to effectively manage customer conflict while in a fast-paced call center environment. **So, What Kind of Folks Are We Looking for?** + ... SilverRock, which provides quality warranty and ancillary products, and a customer -friendly claims process. SilverRock offers a variety of ancillary products and… more
- Molina Healthcare (Scottsdale, AZ)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the...to members and/or providers using one or more contact center communication channels and across multiple states and/or products.… more
- Sharecare (Phoenix, AZ)
- …**Specific Skills/ Attributes:** + Proven experience in managing call center operations or a similar customer service/support environment. + Strong ... role is integral in ensuring the success of our employee support call center , driving performance improvements, and fostering a positive and efficient work… more
- US Foods (Phoenix, AZ)
- …and support the Sr. Business Specialist with IDN strategy development for the customer . The Business Solution Specialist is Remote Region Based, which means ... in key integrated delivery network (IDN) and healthcare accounts, developing new customer relationships, new sales growth, and respond to local/national requests for… more
- Optiv (Phoenix, AZ)
- _This position will be fully remote and can be hired anywhere in the continental US_ The Principal Cribl Engineer works in Optiv Security's 24x7x365 Security ... Operations Center as a member of the Managed Security Services...clients. Serve as a primary responder for Managed Security customer systems, taking ownership of client issues and tracking… more
- Sharecare (Phoenix, AZ)
- …+ High school diploma required. + Minimum of one year experience in sales driven, call center and/or customer service environment. + Experience in clinical ... program by providing high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is based on patient centered… more
- The Cigna Group (Phoenix, AZ)
- …care, typing, and scheduling application experience, preferred + 1+ year of inbound call center highly desired + Ability to convey information to customers ... 1+ year of related experience + 1+ year of customer service and PC skills preferably in Microsoft Office...with departmental procedures and quality metrics. Determine nature of call and routes appropriately and ensures the call… more
- Optiv (Phoenix, AZ)
- The Data Engineer works in Optiv Security's 24x7x365 Security Operations Center as a member of the Managed Security Services (MSS) team. The engineer will be ... Security Service clients. Serve as a primary responder for Managed Security customer systems, taking ownership of client issues and tracking through resolution. How… more
- Otsuka America Pharmaceutical Inc. (Phoenix, AZ)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... within a matrix organization through a strong track record of excellent presentation, customer facing, and interpersonal skills + Strong track record of written and… more
- Peckham, Inc. (Phoenix, AZ)
- …Center Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls only. The ... Be comfortable with offering feedback in both direct and remote methods. (use of TEAMS) + Track daily team...3-6 months supervisory or leadership experience PREFERRED QUALIFICATIONS + Call center experience + Current Peckham Employee… more
- Sharecare (Phoenix, AZ)
- …out to members who are enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with other members of a multi-disciplinary ... + Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers. + Adhere to a schedule and… more