- Amazon (Seattle, WA)
- …The Data Scientist in Natural Language Processing (NLP) within the Customer Engagement Tech, Self-Service, and Automation team will work on the research, ... and product managers, to integrate LLM-based solutions into Amazon's customer service platforms. - Develop and implement strategies for...service associate workforce. Basic Qualifications - 3+ years of data scientist experience - 3+ years of… more
- Amazon (Seattle, WA)
- Description We are seeking a Principal Data Scientist to architect and lead Amazon Customer Service's (ACS) measurement and evaluation strategy for ... optimize both text and voice chatbots, while quantifying their impact on customer experience and CS operational efficiency. Key job responsibilities * Design… more
- Amazon (Seattle, WA)
- …Best Employer through scalable technology. We are looking for a customer -obsessed Data Scientist for Employee Engagement Solutions, a suite of internal ... Description Workforce Solutions - Employee Engagement Solutions team focuses on improving employee experience...by leveraging technology A day in the life The Data Scientist must love extracting, cleaning and… more
- Amazon (Seattle, WA)
- … Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, ... in the life A typical day as an Applied Scientist in the Data and AI team...Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end… more
- Amazon (Seattle, WA)
- …love to talk to you! A day in the life A typical day for a Principal Applied Scientist in the Customer Service Data and AI team involves a combination of ... Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building,… more
- Amazon (Seattle, WA)
- …401(k) Plan About the team Our science team is a new function within Customer Engagement Technology. We develop and apply generative AI (GenAI), computer vision, ... Applied Scientist , you'll own the definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging… more
- Amazon (Seattle, WA)
- …The Applied Scientist in Natural Language Processing (NLP) within the Customer Engagement Technology, Self-Service, and Automation team will work on the ... of Large Language Model (LLM)-based chatbots and conversational AI systems for customer service applications. - Design and implement state-of-the-art NLP and Machine… more
- Amazon (Seattle, WA)
- …is deeply ingrained in everything we do, especially in the Customer Engagement Technology (CET) department. Leveraging conversational Artificial Intelligence ... retraining. - Context Adherence: Exploring methods to ground responses in specific customer attributes, account information, and behavioral data to prevent… more
- Amazon (Seattle, WA)
- …and apply the most advanced machine learning and NLP techniques to create the best customer engagement experience on the earth? Do you want to revolutionize the ... solve their issues and get their questions answered? At Customer Engagement Technology (CET), we develop peculiar...Science, or other related technical fields * Experience in data science and quantitative research * Proficiency in technologies… more
- Amazon (Seattle, WA)
- …to improve advertiser performance and customer experience. Key job responsibilities As a Data Scientist on this team, you will: 1. Develop and drive the ... finserv, autos, locals.. etc. We are seeking an experienced Data Scientist to drive innovation in our...audio content to predict and improve customer engagement 5. Leverage Amazon's extensive data repository… more
- Amazon (Seattle, WA)
- Description We are looking for a passionate Senior Data Scientist Intelligence Engineer to join a growing analytics team in the AWS Support Product and Global ... Services through data , at scale. As a data scientist with the AWS Support Product...limited to): 1. Product / Value Proposition design 2. Customer / Go-to-market 3. Customer Experience 4.… more
- Amazon (Seattle, WA)
- …can decide where a career Prime Video Tech takes you! We are looking for a Data Scientist that will work on modeling and metric development initiatives to shape ... our understanding customers' engagement with Prime Video, and help unlock new opportunities...R, SAS, Matlab, etc.) experience - 2+ years of data scientist experience - 3+ years of… more
- Amazon (Seattle, WA)
- Description We are looking for a Data Scientist for Rufus team who will focus specifically on building signals to measure customer shopping journey and ... analysis methods to produce insights that will improve customer experience, and business value. You will get exposed...for analytical purposes. Basic Qualifications - 5+ years of data scientist experience - Experience with statistical… more
- Amazon (Seattle, WA)
- Description Amazon's Customer Behavior Analytics org is looking for an Principal Data Scientist to spearhead the rapid growth of our Marketing Measurement ... to detail. You should be able to translate how data represents the customer journey, be comfortable...analytical insights - Defining KPIs and metrics to measure customer behavior and engagement Team Leadership: -… more
- Amazon (Seattle, WA)
- …long-standing customer relationship with Amazon. As a senior research scientist , you will lead scientific innovations in measurement and experimentation science ... Outbound Communications organization is seeking a highly motivated Senior Research Scientist . In Outbound, we are innovating and building scientific solutions to… more
- Amazon (Seattle, WA)
- …and their behaviors. - Triangulate insights with key top-of-funnel metrics (eg usage, customer engagement ) and other datasets to develop regular ways to report ... Description Amazon.com strives to be Earth's most customer -centric company where people can find and discover...We are seeking a highly skilled and experienced Research Scientist to join our team and drive world-class research.… more
- LiveRamp (Seattle, WA)
- …turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value ... **LiveRamp is the data collaboration platform of choice for the world's...is setting the new standard for building a connected customer view with unmatched clarity and context while protecting… more
- Amazon (Seattle, WA)
- …every day? If you are a self-starter, passionate about machine learning, big data systems, enjoy designing and implementing new features and machine learned models, ... Alexa, Mobile, Twitch, and more). We start with the customer and work backwards in everything we do, including...experiment and innovate. Key job responsibilities As an Applied Scientist on this team, you will: - Design, develop,… more
- Amazon (Seattle, WA)
- …and implement personalized marketing strategies and campaigns tailored to individual customer preferences, behaviors, and demographics to enhance engagement and ... Unlock your career potential. We are seeking an Applied Scientist who has a solid background in applied Machine...has a solid background in applied Machine Learning and Data Science, deep passion for building data -driven… more
- Amazon (Seattle, WA)
- …publication of results. * Triangulate insights with key top-of-funnel metrics (eg usage, customer engagement ) and other datasets to develop regular ways to ... Scientist who is curious, driven, and passionate about data insights and analytics. You will design, execute, and...of Amazon. You will drive a program that oversees customer sentiment and attitudes at scale, using your unique… more