- Amazon (Seattle, WA)
- …seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) Program Delivery team. The successful candidate ... skills. To excel, you will use your project or program management experience to advocate for, and improve, the...- Interact with cross-disciplinary and cross functional teams like Customer Service Operations, Quality teams, Customer… more
- Amazon (Seattle, WA)
- …is to be the "Earth's most customer -centric company", and our award winning Customer Service (CS) team is an essential part of that mission. Amazon CS ... is one of the largest customer service organizations in the world. Our... to Amazon. We are seeking an experience Senior Program Manager to own this program… more
- Amazon (Seattle, WA)
- …using Artificial Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. ... You will be responsible for driving a high-visibility program of utilizing the capabilities of Artificial Intelligence (AI)...the team The mission of the CET team within Customer Service is to create earth's best… more
- Amazon (Seattle, WA)
- Description Worldwide Defect Elimination (WWDE) is an organization within Amazon Customer Service (CS) that innovates with technology to remove friction in ... customer experience and economic impact of defects, and program piece to maintain and optimize defect elimination process...domain, we are looking for a passionate and seasoned Program Manager to oversee the Voice of… more
- Amazon (Seattle, WA)
- Description If you are a strategic thinker with a strong background in program management and the ability to drive cross-functional projects, we encourage you to ... impact across multiple organizations * Development of the overall program strategy, tactically driving teams in and outside of...up your sleeves and do whatever is necessary; general manager / owner mentality * Create, communicate, and manage… more
- Amazon (Seattle, WA)
- …third-party partners and work to resolve operational issues. As a program manager you will work cross-functionally to drive customer centric programs. This ... Description Amazon is looking for a (Senior) Program Manager with a strong delivery...success. * Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. * Bridge gaps… more
- Amazon (Seattle, WA)
- …shape the future of support for our employees and customers? Consumer Customer Service Support (C2S2) is seeking a Sr. Manager , Program Management to ... Description At Amazon, we're working to be the most customer -centric company on earth. Customer Service...lead its Program Strategy and Program Delivery Teams. This is a role focused on… more
- Amazon (Seattle, WA)
- …and solve complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Customer Experience, is a core member of Amazon's ... Worldwide Customer Service organization. This team proactively engages...Amazon teams to deliver on your roadmap. Partner with program /product managers, category teams, finance, legal, operations associates and… more
- Amazon (Seattle, WA)
- Description The Worldwide Customer Service (CS) Communications team' mission is to ensure every CS employee feels connected, informed, engaged, and like they ... truly belong. Our team is seeking an innovative and highly motivated Program Manager (PM), Business Communications to support communications for the global CS… more
- Amazon (Seattle, WA)
- …and solve complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Americas Customer Experience, is a core member of ... Amazon's Worldwide Customer Service organization. This team proactively engages...job responsibilities * Vision and Roadmap Development: Craft strategic program roadmap and vision to address key customer… more
- Amazon (Seattle, WA)
- …Emerging region. This Program Manager is a key member of the Customer Service corporate program team. This team proactively engages with business ... we need exceptionally talented, bright, and driven people. Amazon's Customer Service (CS) organization is looking for...and develop the expansion planning needs for the CS Customer Experience (CX) program team and operations… more
- Amazon (Seattle, WA)
- …products using Artificial Intelligence? Then we're looking for you! We are seeking a Program Manager to join the Customer Engagement Technology (CET) Team. ... You will be responsible for supporting a critical program maintaining a high quality customer experience...the team The mission of the CET team within Customer Service is to create earth's best… more
- Amazon (Seattle, WA)
- Description We are seeking an experienced and passionate Program Manager to develop and execute strategies for our Gemba Walk initiative within the Customer ... for the global strategic management of our virtual Gemba program , helping our organization realize the full potential of...leaders accountable for continuous improvements that benefit customers or Customer Service Associates (CSAs). A day in… more
- Amazon (Seattle, WA)
- …redefine the future of video advertising? Prime Video Ads is seeking to hire a Sr. Program Manager to join the PV Ad Product Program Management team and ... positions us well for the long-term. As the Sr. Program Manager , VOC, you will create and...streaming media around the world. You will partner with Customer Service and support our product teams.… more
- Weyerhaeuser (Seattle, WA)
- …to excellence. As we continue to grow, we are looking for a dynamic and experienced Customer Service Manager to join our team and lead our customer ... so, we want to hear from you! As our Customer Service Manager , you will...Offer:* *Compensation:*This role is eligible for our annual merit-increase program , and we are targeting a salary range of… more
- Amazon (Seattle, WA)
- …mission is to be 'Earth's most customer -centric company', and our award-winning Customer Service (CS) team is an essential part of that mission. Amazon ... CS is one of the largest customer service organizations in the world. Our...Our team is looking for a talented and experienced Program Manager to coordinate CET global programs… more
- Amazon (Seattle, WA)
- …cross team activities and influence different stakeholders from both internal Customer Service and external to initiate the program according to the business ... 'Earth's most customer -centric company', and our award-winning Customer Service (CS) team is an essential...program objective and product roadmap that appeals to customer needs and create seller value, launch the product… more
- Amazon (Seattle, WA)
- …do. Amazon WW Customer Service (CS) is searching for a talented, customer obsessed Principal Product Manager to join our team to own defining and ... Description The Amazon WW Customer Service organization is at the...- Bachelor's degree - 7+ years of product or program management experience - Experience in lean management/Six Sigma… more
- Amazon (Bellevue, WA)
- Description At Amazon, we're looking for a Sr. Program Manager for Amazon Flex. Amazon Flex works directly with independent contractors - called delivery ... with in-app mapping and navigation, and more. The Sr. Program Manager will be responsible for establishing...Legal, Directors and VPs. Key job responsibilities - Manage Service Level Standards (SLS) for one of the programs… more
- Amazon (Seattle, WA)
- …social media handles, globally, while protecting their privacy and security? The Social Media Customer Service (SMCS) organization is looking for a product or ... program management leader who is passionate about protecting customers,...us. We benefit from being part of the wider Customer Service organization, and over 25-years of… more