- Amazon (Seattle, WA)
- …for customers and solve complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Customer Experience, is a core ... At Amazon, we are working to be the most customer -centric company on earth. To do this, we look...Amazon teams to deliver on your roadmap. Partner with program /product managers, category teams, finance, legal, operations associates and… more
- Amazon (Redmond, WA)
- …high-speed broadband connectivity to unserved and underserved communities around the world. The Sr . Program Manager , Customer Terminals will play ... a pivotal role in defining customer terminal products that will meet customer ...Basic Qualifications - 4+ years of technical product or program management experience - 5+ years of working directly… more
- Amazon (Seattle, WA)
- …solve complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Americas Customer Experience, is a core member of ... without authority. Key job responsibilities * Vision and Roadmap Development: Craft strategic program roadmap and vision to address key customer pain-points. * … more
- Amazon (Seattle, WA)
- …Artificial Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. You ... Description Are you someone who cares about customer experience and wants to be involved in...will be responsible for driving a high-visibility program of utilizing the capabilities of Artificial Intelligence (AI)… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service (CS) is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) ... to ensure readiness and deliver projects that impact the customer and CS associate experiences. This role requires keen...skills. To excel, you will use your project or program management experience to advocate for, and improve, the… more
- Amazon (Seattle, WA)
- …network supporting Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer Service corporate program ... and develop the expansion planning needs for the CS Customer Experience (CX) program team and operations...strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications - 2+ years of driving… more
- Amazon (Seattle, WA)
- Description We are seeking an experienced and passionate Program Manager to develop and execute strategies for our Gemba Walk initiative within the Customer ... will be responsible for the global strategic management of our virtual Gemba program , helping our organization realize the full potential of Gemba despite the… more
- Amazon (Seattle, WA)
- Description Amazon is looking for a ( Senior ) Program Manager with a strong delivery record and proven project management experience to own strategic, ... sellers, and third-party partners around the globe. As a ( Senior ) Program Manager with Amazon,...to resolve operational issues. As a program manager you will work cross-functionally to drive customer… more
- Amazon (Seattle, WA)
- …sellers to delegate their customer service to Amazon. We are seeking an experience Senior Program Manager to own this program for our customers ... Description Amazon's mission is to be the "Earth's most customer -centric company", and our award winning Customer ...programs. They will be equally comfortable both presenting to senior executives, and getting into the weeds of driving… more
- Amazon (Seattle, WA)
- …human centered design. Our team is looking for a talented and experienced Program Manager to coordinate CET global programs and communicate technical knowledge ... Description Amazon's mission is to be 'Earth's most customer -centric company', and our award-winning Customer ...- Perform needs analysis using available data and evaluate program results to improve and scale readiness and the… more
- Amazon (Seattle, WA)
- Description If you are a strategic thinker with a strong background in program management and the ability to drive cross-functional projects, we encourage you to ... impact across multiple organizations * Development of the overall program strategy, tactically driving teams in and outside of...up your sleeves and do whatever is necessary; general manager / owner mentality * Create, communicate, and manage… more
- Amazon (Seattle, WA)
- …of the Customer (VoC) domain, we are looking for a passionate and seasoned Program Manager to oversee the Voice of the VoC Training and User Management ... customer experience and economic impact of defects, and program piece to maintain and optimize defect elimination process...driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process… more
- Amazon (Seattle, WA)
- …your chance to work hard, have fun, and make history. Amazon is seeking to hire a Sr . Program Manager to join the Amazon Selling Partners Voice of ... Customer program team. This position will be...support experience, associate performance, and operational efficiency. As the Sr . Program Manager , VOC, you… more
- Amazon (Seattle, WA)
- …is helping redefine the future of video advertising? Prime Video Ads is seeking to hire a Sr . Program Manager to join the PV Ad Product Program ... which positions us well for the long-term. As the Sr . Program Manager , VOC, you...create and own the strategy of the Voice of Customer program for PV Ads. you will… more
- Amazon (Seattle, WA)
- …for our employees and customers? Consumer Customer Service Support (C2S2) is seeking a Sr . Manager , Program Management to lead its Program Strategy ... Description At Amazon, we're working to be the most customer -centric company on earth. Customer Service is...set a bold vision and lead multiple teams of program managers who oversee high impact cross-functional programs in… more
- Amazon (Seattle, WA)
- Description WW Greenfield Sr . PM role will be a senior business manager role responsible for working with internal high-level stakeholders to drive the ... operational, and coaching perspectives to achieve business results connected to Customer Segment Partner Goals focusing on Greenfield (AWS New Customers) across… more
- Amazon (Seattle, WA)
- …world wide across 200 territories and 30+ languages. We are looking for a talented Senior Technical Program Manager to join the engineering group for ... retention, to win-back. We build and scale a holistic customer relationship management program to deliver automated...and Tech teams, Global & Regional Marketing Teams and Senior Leaders. Key job responsibilities * Work with and… more
- Amazon (Seattle, WA)
- …they truly belong. Our team is seeking an innovative and highly motivated Program Manager (PM), Business Communications to support communications for the global ... Description The Worldwide Customer Service (CS) Communications team' mission is to...Seattle, WA, USA Basic Qualifications - 7+ years of program or project management experience - Experience owning … more
- Amazon (Seattle, WA)
- …the ability to think on your feet are highly valued? The MARS team is looking for a Program Manager to help shape the future of the program and lead our ... is to support Device, Digital, and Alexa Support (D2AS) customer facing issues by owning bulk actions such as...ever-changing business environment. - Prepare strategic recommendations, roadmaps, and program updates to senior management for the… more
- Amazon (Seattle, WA)
- …people that develop them. During a new device deployment, the Sr . Technical Program Manager understands the end customer 's needs to ensure successful ... role provides the opportunity to engage with and lead the Technical Program Management aspect for these advanced cloud infrastructure solutions and the exceptional… more