- Mass Markets (Wichita, KS)
- …in client services or account management in a BPO or contact center . + Strong relationship management and communication skills. + Ability to analyze ... the main point of contact for assigned client accounts. + Ensure service delivery aligns...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Mass Markets (Wichita, KS)
- …equivalent + 1+ years of customer service experience, preferably in a contact center . + Strong communication and interpersonal skills. + Ability to multitask ... We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... communication skills, we need your help in managing call center customer service agents. While your team...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Wichita, KS)
- …pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A BILINGUAL CONTACT CENTER REPRESENTATIVE DO? This position supports customer service and sales ... center representatives to support inbound and outbound customer service and sales projects for a wide variety of...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Mass Markets (Wichita, KS)
- …test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations, including staffing, performance, and service delivery. + ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
- Mass Markets (Wichita, KS)
- …RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. + Monitor ... drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services … more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... center agents to support inbound and outbound customer service and sales projects for a wide variety of...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... to support a variety of inbound and outbound customer service and sales projects for a diverse client...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... help develop efficient operations, promote sales and customer and services . You will work to continuously improve client...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... Proven ability to drive performance and meet sales and service targets. + Deep understanding of call center...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Wichita, KS)
- …with competitive compensation commensurate with experience. While prior contact center experience isn't required, Experience in customer service , technical ... center representatives to support inbound and outbound customer service and sales projects for a wide variety of...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... controls and processes are aligned with corporate and client objectives. This role works closely with corporate leadership...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Wichita, KS)
- …Compensation is commensurate with experience and while prior contact center experience isn't required, experience in customer service , tech support, ... partner in the industry. We are looking for Customer Service Representatives to support inbound customer service ,...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and… more
- Mass Markets (Wichita, KS)
- …drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services ... synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT … more