- Coinbase (Annapolis, MD)
- …service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is ... we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster… more
- Coinbase (Annapolis, MD)
- …Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team , you will lead a specialized team of ... focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its...are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills… more
- Capital One (Annapolis, MD)
- …- Eligible) This Senior Manager will serve as a critical leader on Concierge 's Strategy & Analytics team , specifically focused on driving deeper understanding ... both the existing Velocity Black business and Capital One Concierge , to drive customer outcomes and business...business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting… more
- SHI (Annapolis, MD)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...Services & Software business. The Customer Success Manager will work closely with… more
- SHI (Annapolis, MD)
- …our offices or yours.** **Job Summary** This exciting new role in the Partner Success team contributes to SHI's overall online presence by bringing what's best ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But...- all 7,000 of them. If you join our team , you'll enjoy:** + **Our commitment to diversity, as… more
- Capital One (Annapolis, MD)
- …roadmap for new launches and features. + Work alongside a passionate and collaborative team to create innovative new concierge experiences. **What we are looking ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. Velocity Black, a Capital One company,… more
- CBRE (Washington, DC)
- … objectives as well as the objectives of related teams. + Ensure personal and team outcomes have a positive impact on customer objectives. + Lead by example ... building. **What You'll Do:** + Coordinate and manage the team 's daily activities. Establish work schedules, assign tasks, and...Minimum of 4+ years of related (eg Front Desk, Concierge , Hospitality, Room Management, or Customer Service)… more
- CBRE (Washington, DC)
- …or equivalent experience required. + A minimum of 3-4 years of front desk, concierge , customer service, or other hospitality experience. + Open and flexible work ... concierge -quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade technology… more
- Hologic (Baltimore, MD)
- …functions. + Demonstrate the willingness to delegate goals, monitor progress, and drive team -oriented success . + Develop and maintain a pipeline of prospects. + ... management and guidance of all Strategic Sales and Client Success activities for Hologic Breast and Skeletal Health. This...value propositions to target the market. + Simplify the customer experience and create a "high touch" concierge… more
- Capital One (Annapolis, MD)
- …One's new, luxury vertical: Velocity Black. Within Capital One, the Velocity Black team is a leading digital concierge company that delivers travel, ... offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment… more
- SHI (Annapolis, MD)
- …from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success . This role reports to the Sr. Director, Spend ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But...SOWs, and RFP responses. + Close deals that drive customer success and position SHI as a… more
- SHI (Annapolis, MD)
- …from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success . This role reports to the Snr Director, ITAM Sales. ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...SOWs, and RFP responses. + Close deals that drive customer success and position SHI as a… more
- Leap (Washington, DC)
- …customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational ... shirts that fit perfectly and then backing them with customer service that actually helps you. We're here for...standards, and contributing to the overall success of the store. This role may include opening… more
- Leap (Washington, DC)
- …customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational ... who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate… more
- Leap (Washington, DC)
- …customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational ... who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate… more
- Leap (Washington, DC)
- …customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational ... who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate… more
- Lowe's (Laurel, MD)
- **Your Impact** The role leads the efforts in conjunction with the National Accounts team and through the field execution of the Project Support Reps to drive the ... accounts to achieve sales goals, while proactively anticipating trends in the customer growth and satisfaction. The Senior Manager Project Support will focus on… more
- SHI (Annapolis, MD)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI ... - all 7,000 of them. If you join our team , you'll enjoy:** + **Our commitment to diversity, as...sales opportunities. + Articulate the value proposition for complex customer use cases. + Influence key stakeholders through dynamic… more
- SHI (Annapolis, MD)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI ... is our employees - all 7,000 of them. If you join our team , you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in… more
- ERP International (Laurel, MD)
- …strategic goals. The Chief Growth Officer will champion exemplary employee, customer and strategic partner relations which promote value-based engagement and growth. ... core capabilities to ensure the firm is ahead of customer demands. The CGO is expected to retain an...CGO is a key member of the senior leadership team and will report directly to the Co-Founder and… more