- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- PSI Services (St. Paul, MN)
- …Learn more about what we do at: https://www.psiexams.com/ **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of ... business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time… more
- Fairview Health Services (Edina, MN)
- …partners with key stakeholders to drive patient and family education, medication safety, quality assurance , customer service , process improvement and ... participating in department clinical meetings and activities. + Participate in regulatory, quality assurance and process improvement activities as required. +… more
- Fairview Health Services (Edina, MN)
- …partners with key stakeholders to drive patient and family education, medication safety, quality assurance , customer service , process improvement and ... participating in department clinical meetings and activities. + Participate in regulatory, quality assurance and process improvement activities as required. +… more
- Fairview Health Services (Minneapolis, MN)
- …partners with key stakeholders to drive patient and family education, medication safety, quality assurance , customer service , process improvement and ... participating in department clinical meetings and activities. + Participate in regulatory, quality assurance and process improvement activities as required. +… more
- Fairview Health Services (Minneapolis, MN)
- …partners with key stakeholders to drive patient and family education, medication safety, quality assurance , customer service , process improvement and ... participating in department clinical meetings and activities. + Participate in regulatory, quality assurance and process improvement activities as required. +… more
- Tennant Company (Eden Prairie, MN)
- Customer Service Supervisor - Contact Center...resources needed to succeed. + Monitor and audit for quality assurance , order accuracy, and customer ... globe, your journey at Tennant can take you places you never expected. The Customer Service Supervisor leads a team of Customer Service Representatives… more
- CVS Health (Richfield, MN)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- Safran (Minneapolis, MN)
- …2025-166296 **Job details** **Domain** Performance and Support **Job field / Job profile** Quality - Supplier quality assurance **Job title** HSE/ Quality ... time / Full time** Full-time **Job description** Summary: The Quality Assurance Coordinator plays a key role...ability to be assertive yet approachable, delivering a positive customer service and team experience. . Basic… more
- CVS Health (Eden Prairie, MN)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Minneapolis, MN)
- …Patient Safety . Pharmacy Professional Practice . Regulatory Requirements . Quality Assurance . Customer Service . Personnel Management . Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (St. Paul, MN)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CenterWell (St. Paul, MN)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Otsuka America Pharmaceutical Inc. (St. Paul, MN)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- Medtronic (Fridley, MN)
- …(SOPs) for repair processes. + Collaborate with OU management, engineering, quality assurance , and customer service teams to resolve complex technical ... positional responsibility encompasses people management and development, delivering outstanding customer service , deliver repaired/refurbished products meeting high… more
- IBM (Minneapolis, MN)
- …solutions and AI technologies, particularly in the context of testing, automation, and quality assurance . Lead the practice in developing and refining our ... for a seasoned IBM Associate Partner - SAP AI-Enabled Testing-as-a- Service Architect to join our team and lead the...solutions, with a strong focus on testing, automation, and quality assurance . * Deep understanding of AI… more
- Intertek (Fridley, MN)
- …of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality , safety, and sustainability to ... of US Canadian and other international product safety standards. + Collaborate with quality assurance staff to prepare product specification and safety sheets,… more
- HM Cragg (Edina, MN)
- …improvement initiatives and development of new procedures to streamline workflows, customer satisfaction and quality assurance Requirements: ... participate in other training as required Perform other duties as assigned Customer Service : Provide comprehensive assessments of customers' needs and recommend… more
- Prime Therapeutics (St. Paul, MN)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, … more