- GAP Solutions Inc (Oklahoma City, OK)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as the alternate...contract personnel. + Assist in implementing and maintaining the Quality Control Plan (QCP) and performance metrics. + Monitor… more
- GAP Solutions Inc (Oklahoma City, OK)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible for ensuring...and other government stakeholders. + Develop, implement, and monitor Quality Control Plans (QCP) and performance metrics. + Coordinate… more
- GAP Solutions Inc (Oklahoma City, OK)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... reports of criminal or suspicious activity. Jr. CSRs serve as frontline call handlers, responsible for responding to calls and web tips, recording information… more
- JE Dunn Construction Company (Oklahoma City, OK)
- …how to coordinate design and construction efforts to ensure constructability, quality , financial, and technical standards are met. + Trains project staff, ... subcontractors, and suppliers on best practices for managing safety, quality , and EEO requirements within fiber and building technology scopes. + Teaches how to… more
- Humana (Oklahoma City, OK)
- …uniquely positioned to put those customers at the center of everything it does. Call Quality Professionals (CQP2) provide information that will assist in the ... Team (CST). Prior to supporting agents, CQP2 complete Medicare Certification, Call Quality Certification, and technology training (Mattersight, MARx, Genesys,… more
- ASM Research, An Accenture Federal Services Company (Oklahoma City, OK)
- …training for BPO Quality Assurance personnel. + Reviews metrics to ensure call quality standards are being met with respect to timeliness and resolution. ... Responsible for the administration of the quality monitoring program and quality assurance...implementing test scripts for service rehearsal testing. + Maintains professional and technical knowledge in the field by reviewing… more
- Kratos Defense & Security Solutions, Inc. (Oklahoma City, OK)
- …to cultivate a supportive and dynamic workplace, fostering creativity and promoting professional development while honoring personal and family lives. Join our team ... within the defense industry today! GENERAL JOB SUMMARY: The Quality Engineer will design, develop, and execute quality...root cause analysis skills + Must be a self-directed professional . + Ability to analyze data, measurements, and other… more
- TTEC (Oklahoma City, OK)
- …potential has a place here with TTEC's award-winning employment experience. As a Quality Assurance Specialist working hybrid as needed by the business in Oklahoma ... met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the customer experience… more
- Amcor (Oklahoma City, OK)
- …to verify that everything is functioning properly and efficiently to company safety and quality standards. + Work in a professional manner with other associates ... if the non-conformance is not being addressed. + Notify Quality Assurance Manager of any quality defects...accommodation for any part of the employment process, please call 224-313-700 and let us know the nature of… more
- Humana (Oklahoma City, OK)
- …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our ... Advancement team is searching for a Senior Strategy Advancement Professional focused on continuous improvement and optimization across omnichannel transformation… more
- Humana (Oklahoma City, OK)
- …of our caring community and help us put health first** The Sales Support Professional 1 provides timely and effective sales administrative support to assist with the ... acquisition or retention of customers. The Sales Support Professional 1 work assignments are often straightforward and of...updates ( Launch my Group (LMG) + Attend Implementation call + Partner with and provide support to brokers… more
- Cardinal Health (Oklahoma City, OK)
- …your work shift. Excellent phone and customer service skills with a focus on quality , empathy and first call resolution. + Previous experience working in a ... various communication channels including written communication, verbal communication, fax, call /phone, email, text, web, and other platforms. Place inbound orders… more
- Cardinal Health (Oklahoma City, OK)
- …order issues, researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for ... interest in the speaker + Ability to handle high call volumes consistently throughout the workday that range in...order placement process + Maintain a positive, empathetic, and professional attitude toward customers and co-workers at all times… more
- EFI Global (Oklahoma City, OK)
- …and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts(R). Each of our more ... than 700 professional engineers, fire investigators, architects and scientists was selected for their technical proficiency, in-depth industry knowledge and… more
- EFI Global (Oklahoma City, OK)
- …and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts(R). Each of our more ... than 700 professional engineers, fire investigators, architects and scientists was selected...round, you will receive an e-mail notification or phone call from a recruiter to schedule an initial … more
- EFI Global (Oklahoma City, OK)
- …and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts(R). Each of our more ... than 700 professional engineers, fire investigators, architects and scientists was selected...losses in the assigned area of responsibility and manages quality control.** **Surveys losses and loss scenes at residential… more
- Fujifilm (Oklahoma City, OK)
- …behalf of customers and company personnel in compliance with the company's quality procedures. Assist with TAC Support. **Company Overview** At FUJIFILM Healthcare ... each training event. + Provides on-going support to resolve application related and image quality concerns on both a product and system level. + Works closely with… more
- EFI Global (Oklahoma City, OK)
- …and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts(R). Each of our more ... than 700 professional engineers, fire investigators, architects and scientists was selected...round, you will receive an e-mail notification or phone call from a recruiter to schedule an initial … more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …new cardholders + Fuel card retention and usage consistency over 120 days + Quality of customer interactions and adherence to call scripts **Our Culture:** ... through strategic follow-up and member education **Job Functions:** + **Prospect Outreach:** Call current prospects to introduce and offer the TVC Fuel Card, clearly… more
- Medtronic (Oklahoma City, OK)
- …more connected, compassionate world. **A Day in the Life** We are seeking a committed professional to join our team. While this is a remote position not located at a ... striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being...during the quarter, as determined by local management. Weeknight call coverage is the primary responsibility of the Sales… more
