- Conduent (Topeka, KS)
- …interruptions Must have Internet speeds of 10mpbs upload -50mpbs download **Wage:** + Customer Experience Associate III $16.25/hr, **which may be below your ... wage. Please take this into consideration when applying.** + Customer Experience Associate III Bilingual - $16.75/hr,...Family Medical Medicaid eligibility + Knowledge of Medicaid and managed care programs + Bilingual… more
- Humana (Topeka, KS)
- **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring customer ... collaboratively to ensure alignment and consistent performance, managing up to 25 Customer Success Agents to deliver on retention objectives and test new business… more
- Humana (Topeka, KS)
- …to resolving issues around disenrollment or dual eligibility. You'll work cross-functionally with care teams, sales agents, and customer service to support and ... it does. Humana's MarketPoint organization is looking for 5 Customer Success Agents who are bilingual in English and...requires you to have a current and valid Health Care Sales License in your current state of residence.… more
- Humana (Topeka, KS)
- …of our caring community and help us put health first** The Autism Care Navigator, (ASN) collaborates and oversees member assessment, planning, facilitation, care ... to TRICARE beneficiaries, providers and others involved in the care planning for beneficiaries receiving services under the TRICARE...+ Ability to handle high volume of calls and customer contacts in a polite and professional manner. +… more
- Highmark Health (Topeka, KS)
- …the enterprise, including but not limited to, Clinical Strategy, Sales/Client Management, Customer Service, Claims, and Medical Policy. The person in this position ... the department and the claims processing departments to facilitate care /case management activities and special handling claims. Communicate benefit explanations… more
- Humana (Topeka, KS)
- …Product Management Conceives of, develops, delivers, and manages products for customer use. The Director, Product Management requires an in-depth understanding of ... the product roadmap, aligning cross-functional teams, and delivering innovative customer data and experience solutions that power personalized, data-driven marketing… more
- Humana (Topeka, KS)
- …application, system, device, access and hardware issues. Utilize technical experience and customer service skill to assist end users to resolve incidents and fulfil ... of computer-related hardware and software components, responding to and resolving customer requests; team leadership to ensure customer support expectations… more
- Humana (Topeka, KS)
- …assists in the management of insurance product offerings for each market and customer need. They perform varied activities depending on product timelines and perform ... moderately complex administrative, operational and customer support assignments. Schedule will be discussed during interview. The Insurance Product Management… more
- Humana (Topeka, KS)
- …in the state they reside. + Minimum of 2 consecutive years acute inpatient hospital care experience in critical, intensive care setting within the last 5 years ... auditing. NOTE: Inpatient experience does **not** refer to any other levels of care such as ER, OR, Pre-op, PACU,L&D, mother-baby, behavioral health, SNF, care… more
- Prime Therapeutics (Topeka, KS)
- …kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of ... Manager is responsible for orchestrating all activities for the North Carolina Medicaid PBM account implementation and projects throughout the life of the business.… more
- Humana (Topeka, KS)
- …building, iterating, and deploying scalable AI-driven solutions that improve associate productivity and drive operational efficiency across the organization. You ... and deployment of AI-powered solutions to automate agent workflows, enhance customer engagement, and improve operational efficiency. + Build, scale, and integrate… more
- Humana (Topeka, KS)
- …champion quality across a pioneering team focused on AI-driven, omni-channel customer journeys. You'll architect robust automation frameworks and drive best ... and learning. Your work will ensure rapid, reliable delivery and a seamless customer experience-giving you the opportunity to set quality standards. If you love… more
- Humana (Topeka, KS)
- …and partners with Network Engineering, Voice Engineering, Infrastructure, and Customer Service leadership to optimize spending and improve service delivery. ... + Network infrastructure hardware and related services + Call center and customer engagement platforms + UCaaS (Unified Communications as a Service) + Mobility… more
- Humana (Topeka, KS)
- …The Network Operations Coordinator 4 maintains provider relations to support customer service activities through data integrity management needed for service ... 4 assumes ownership and leads advanced and highly specialized administrative/operational/ customer support duties that require independent initiative and judgment.… more
- Humana (Topeka, KS)
- …Own the digital product roadmap; prioritize initiatives using data-driven insights, customer feedback, market trends, and strategic business outcomes. + Establish ... + Partner with stakeholders across Pharmacy Operations, Engineering, Compliance, and Customer Service to ensure solutions meet regulatory standards and operational… more
- Humana (Topeka, KS)
- …delivery within constraints. + Ensure the team understands **business context and customer needs** . + Participate in **sprint planning, backlog refinement, and ... (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart… more
- Highmark Health (Topeka, KS)
- …in Risk Adjusted government programs such as Medicare Advantage (MA) and Affordable Care Act (ACA), using skills including but not limited to Hierarchical Condition ... medical coding, clinical terminology and anatomy/physiology, Centers for Medicare and Medicaid Services (CMS) coding guidelines, and Risk Adjustment Data Validation… more
- Highmark Health (Topeka, KS)
- …Experience in pharmacy prescription claims processing/submission/payment. **Preferred** + Associate degree + Pharmacy technician certification certificate + ... Experience working in a managed care medication formulary management environment + Working knowledge of retail pharmacy and/or third party prescription procession +… more