- Hilton (Frankfort, KY)
- …level and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Contact Center Operations Administrator - Scheduling_ **Location:** ... Under the guidance of the Scheduling & Workforce Management Operations Supervisor, you will be responsible for creation and...Two \(2\) years of experience working in a large\-scale contact center \(more than 500 seats\) +… more
- NTT America, Inc. (Frankfort, KY)
- …of administrators to understand the existing environment, assist each other with day-to-day operations and help with issues as a team. + Install, configure, and ... timely resolution or escalation to ensure minimal impact to business operations . Document troubleshooting procedures and create SOPs. + Change Management:… more
- Veterans Affairs, Veterans Health Administration (Louisville, KY)
- …Management (HIM) Section of Business Office at the Robley Rex VA Medical Center . Medical Records Administration Specialist (MRAS) in VHA perform work concerned with ... System (HCPCS). Ability to effectively communicate (written and verbal) with medical center staff, patients, and external entities. Ability to use data collection… more