- Lumen (Frankfort, KY)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures ... opportunities and engaging sales accordingly. **The Main Responsibilities** * Implement customer success plans using standardized journey templates to set… more
- Lumen (Frankfort, KY)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures ... leveraging their current Lumen solutions. **The Main Responsibilities** * Implement ** customer success plans** using standardized journey templates to set… more
- BrightStar Care (Louisville, KY)
- JOB DESCRIPTION Job Title: Client Experience Advocate Reports to: VP of Operations PURPOSE The Client Experience Advocate plays a key role in promoting ... field caregivers to ensure they feel supported, heard, and equipped for success * Recognize outstanding field staff performance through verbal praise, written… more
- Confluent (Frankfort, KY)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Frankfort, KY)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- PagerDuty (Frankfort, KY)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer : + Proactively engage… more
- Confluent (Frankfort, KY)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success , retention, and subscription expansion within...of Confluent + Work across the organization as the customer 's champion to advocate for their needs… more
- Verint Systems, Inc. (Frankfort, KY)
- …practices to guide customers toward optimized outcomes + Develop and execute Joint Success Plans aligned to customer goals, tracking measurable business outcomes ... At Verint, we believe customer engagement is the core of every global...with key clients, acting as a trusted advisor and advocate + Ensure customers remain renewal-ready by proactively addressing… more
- Dodge Construction Network (Frankfort, KY)
- … customer analytics and regular review of their accounts + Act as a customer advocate within the organization, ensuring that customer feedback, concerns, ... Customer Engagement Manager Location: Remote, United States, United...insights, igniting their journey towards unparalleled business expansion and success . We serve decision-makers who seek reliable growth and… more
- PPL Corporation (Louisville, KY)
- …we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse ... for daily sourcing activities within the group and ensuring internal customer satisfaction in meeting the company's capital improvement, maintenance, efficiency and… more
- Cengage Group (Louisville, KY)
- …prioritization, ensuring that each product initiative is tied to business and customer success metrics. + Cross-Functional Collaboration: Partner closely with ... inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well...role in leading our organization's product strategy and driving customer and business outcomes. You will be responsible for… more
- Proofpoint (Frankfort, KY)
- …solutions, and the people who work here are the key to our success . We are a customer -focused and driven-to-win organization with leading-edge products-and ... BELIEVE in what they're doing! _We're committed to bringing passion and customer focus to the business._ **Corporate Overview** In today's cyber threat landscape,… more
- Acxiom (Frankfort, KY)
- …to be able to identify and recommend specific solutions to achieve customer 's desired objectives and outcomes. Holds direct responsibility for identifying growth ... relationships with clients, and colleagues across all levels. + **Client Advocate :** Represent and champion the interests, needs, and concerns of clients.… more
- Confluent (Frankfort, KY)
- …roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... with Product and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry ecosystem + Forge strong relationships with key… more
- Acxiom (Frankfort, KY)
- …Enterprise. Demonstrates product features beyond central functionality to help the customer achieve specific business results and maximum value from their investment ... to be able to identify and recommend specific solutions to achieve customer 's desired result. Holds direct responsibility for identifying opportunities and closing… more
- Cardinal Health (Frankfort, KY)
- …opportunities across distribution services, inventory solutions, and biosimilar offerings. + Customer Success & Operational Support + Partner with practices ... address service issues and ensure rapid resolution to protect customer satisfaction. + Serve as a strong advocate... customer satisfaction. + Serve as a strong advocate for the customer within the organization.… more
- Cardinal Health (Frankfort, KY)
- …us to deliver best-in-class solutions-driving brand and patient markers of success . We're continuously integrating advanced and emerging technologies to streamline ... for various scenarios that may impact prescribed products + Actively advocate for patients' needs by navigating complex healthcare systems, addressing concerns… more
- Emerson (Frankfort, KY)
- …to achieve results! The Product Manager develops product requirements based on customer and market needs, collaborates with R&D to deliver the product, and ... collaborate with R&D, and deliver innovative solutions that meet customer needs. This position focuses on applications in the...impact of marketing efforts. + Act as a vocal advocate for NI products and solutions across all internal… more
- Deloitte (Louisville, KY)
- …Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex ... and implementations. Technical Leadership and Advocacy: Serve as the technical advocate for products, ensuring code integrity, feasibility, and alignment with… more
- Deloitte (Louisville, KY)
- …Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex ... implementations. + Technical Leadership and Advocacy: Serve as the technical advocate for products, ensuring architectural integrity, feasibility, and alignment with… more