- Resideo (Louisville, KY)
- …the one for you! Resideo is seeking need for a skilled and detail-oriented Contact Center Platform Administrator within our Customer Experience organization. ... the prospect of leading migration to a cutting-edge CCaaS platform ? How about helping to shape the way Resideo...on being the subject matter expert of our CCaaS ( Contact Center as a Service) application. This… more
- Humana (Frankfort, KY)
- …as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform ** + Partner with ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal… more
- GE Appliances, a Haier company (Louisville, KY)
- … Center and the Digital Transformation (DT) team regarding AI. Optimize the AI platform within the contact center space while ensuring AI integrations ... an enterprise AI strategy across all areas of our contact center organization-including Service, Home Delivery, Parts,...and improve owner and agent experiences. + Evaluate AI platform / toolsets for efficiency and cost, then adjust… more
- Evolent (Frankfort, KY)
- …complex challenges and enhance the impact of our specialty programs and administrative platform . **Role Overview** The Senior Director role on Client Analytics ... reports that provide actionable insights for internal partners and senior leadership. + Ability to contemplate data across multiple...internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to… more
- Rubrik (Frankfort, KY)
- …multi-cloud world. We are the leader in cloud data management, delivering a single platform to manage and protect data in the cloud, at the edge, and on-premises. ... and architecting the industry's first hyper-converged hybrid cloud data management platform for a mix of enterprise, mid-market, and small business customers… more
- Oracle (Frankfort, KY)
- …strategy for Oracle Health, while monitoring & maintaining the infrastructure & platform supporting modernized, automated healthcare. To be successful in this role ... your contribution to make it a world class engineering center with the focus on excellence. At Oracle Health,...Provide ongoing written and verbal release status updates to senior leadership. Influence partner teams without direct authority to… more
- Coinbase (Frankfort, KY)
- …that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're ... is expected and fully supported. * The Role* The Platform Design and Research team at Coinbase plays a...freedom for the world. This team is at the center of execution for products across the entirety of… more
- Verint Systems, Inc. (Frankfort, KY)
- …is positioned in the customer accounts as the " platform of choice" for their contact center . + Present In-depth Verint's Engagement Data Hub to senior IT ... as an executive evangelist of the Verint Open CCaaS platform . This senior role combines technology and...Data Science. + 10+ years of in-depth experience with contact center operations - either in a… more
- TTEC (Frankfort, KY)
- …design and implementation of enterprise-scale AI and voice communication solutions for contact center operations. You will architect intelligent systems that ... and real-time media processing pipelines - Lead the development of AI-powered contact center capabilities such as virtual agents, real-time agent coaching,… more
- Coinbase (Frankfort, KY)
- …through technology and automation. * Background in global-scale customer support or contact center technology. *Nice to haves:* * Experience in fintech, ... us, every day, as we build the emerging onchain platform - and with it, the future global financial...and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &… more
- Coinbase (Frankfort, KY)
- …that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're ... economic freedom for the world, and is at the center of execution for products across the entirety of...scale via the Coinbase Design System (CDS). As a Senior Staff Product Designer you'll contribute to our mission,… more
- Coinbase (Frankfort, KY)
- …that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're ... and fully supported. Our Risk team is at the center of making Coinbase the most trusted name in...scale safely. We are looking for an entrepreneurial, self-motivated Senior Product Manager who thrives in a fast-paced startup… more
- EDB (Frankfort, KY)
- **A Little About Us** EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI ... **Position Description** We are seeking a detail-oriented, adaptable, and analytical Senior Equity & Payroll Administration Specialist to join our fast-paced… more
- Otsuka America Pharmaceutical Inc. (Frankfort, KY)
- …expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the ... **Job Summary** The Senior Director, Medical Communications, Nephrology & Immunology directs...contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- Otsuka America Pharmaceutical Inc. (Frankfort, KY)
- …expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the ... The Senior Director, Medical Communications, CNS directs and provides...contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- Cognizant (Louisville, KY)
- As a Google AI Senior Engineer for Contact Center solutions, you will design and implement intelligent systems using the CCAI platform to create ... CX for chatbots and voice assistants and managing intent recognition . * Build IVR systems, call routing, and CRM...* Collaborate with cross-functional teams and clients to understand contact center workflows and challenge areas. *… more
- Zoom (Frankfort, KY)
- … for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... What You Can Expect Senior Security Engineer (Cryptography) at Zoom is responsible for designing, and guiding encryption primitives implementation for Zoom video and… more
- EDB (Frankfort, KY)
- **A Little About Us** EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI ... objectives **Responsibilities:** + Work with and report to the senior partner team to build on strategic revenue generating...with Channel Partners. + Be the single point of contact for the GSIs to develop co-selling engagements with… more
- NTT America, Inc. (Frankfort, KY)
- …automation using standard tools for the respective operating system platform (eg, PowerShell, per, bash) \#LI-GlobalDataCentres #LI-PD1 **ACADEMIC QUALIFICATIONS & ... + Frequently move about inside and outside of data center / facility + Remain stationary for long periods...Descend a ladder and perform duties atop a raised platform . + Position self in small spaces. + Operate… more
- Zoom (Frankfort, KY)
- … for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment… more