- ManpowerGroup (Greater Landover, MD)
- …Group Public Sector is partnered with a federal integrator in their search for a ** Call Center / Customer Service Contact Center Representatives** to ... Representative (CSR) works in the Enterprise Services Human Resources Service Center (ESHRSC) Customer Engagement...Trust clearance upon hire + One (1) year of call center experience responding to customer… more
- AECOM (Fairfax, VA)
- …schedule associated with the needs of the operations. + Previous experience working in a call center , customer service , 911 Operator or dispatching ... + Perform communication tasks consistent with the program's high level of customer service expectations and training + Dispatch and communicate with… more
- Dal-Tile Corporation (Gaithersburg, MD)
- …Required** + High School Diploma or GED equivalency required. + 3+ years of call center or customer service experience. + Focus on customer account ... or service issues. **Primary Function and Scope** + Provides customer account management in a call center environment, which may include, but is not… more
- Highmark Health (Washington, DC)
- … Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a ... in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures… more
- IBM (Washington, DC)
- **Introduction** As the Customer Service Contact Center GTM Lead, you will support IBM's consistent growth by bringing to the table your business ... to bring insights and experience in areas such as Customer Contact Center , Salesforce, ServiceNow, Generative AI...Service Cloud), ServiceNow, Microsoft, Genesys, AWS or other call center technology is preferred IBM is… more
- TEKsystems (Halethorpe, MD)
- …Speakers/Mic to ensure quality audio during conversations, a USB headset will also be provided. Skills call center customer service , call center ... operations, phone support Top Skills Details call center customer service , call center operations,phone support Additional Skills & Qualifications… more
- M&T Bank (Mclean, VA)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- M&T Bank (Mclean, VA)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Strong verbal ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- Cardinal Health (Washington, DC)
- …preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …duties as assigned Requirements + 1+ years of experience in a call center environment providing customer /user service , and in providing technical and ... candidates who possess strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and… more
- CAI (Washington, DC)
- …in healthcare or customer service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both ... Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us...continuity of care + Work towards meeting and exceeding call center metrics as monitored by DHHS… more
- Prime Therapeutics (Washington, DC)
- …the impact coordination of benefits has on other operational areas including member and pharmacy call center customer service . + Excellent ability to ... value new ideas and work collaboratively to provide the highest quality of care and service to our members. If you are looking to advance your career within a… more
- Highmark Health (Washington, DC)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Sysco (Landover, MD)
- …High School Diploma or equivalent **Experience** 3 years or more of customer service or call center experience **Skills** + Good communication skills + ... **JOB SUMMARY** The Customer Service Manager is responsible for the hiring, training, and supervision of the Customer Service Department. Responsible for… more
- ICF (Reston, VA)
- …reading and writing in English and Spanish Preferred Skills/Experience: + 6 months previous call center , customer service or collections experience ... strongly preferred. + Previous experience collecting and recording data from the public. Professional Skills: + Active listening and communication skills, both written and oral. Must be able to enunciate clearly and coherently. + Ability to positively engage… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
- Johns Hopkins University (Lutherville, MD)
- …or GED. + One to two years related medical office, hospital, medical call center or similar customer service environment. + Certification on host systems ... to ensure all services are financially cleared prior to the date of service to enable prompt access to appropriate clinical/surgical services. Depending on actual… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is currently seeking to hire Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the ... Capital Regions' premier coordinating authority for appointing and referral management. Call Center Agents will be responsible for coordinating healthcare… more
- Acclaim Technical Services (Chantilly, VA)
- …all incoming calls Must be proficient in relevant computer applications, customer service principles and practices, call center telephony and technology, ... among DC area firms and continues to grow. We are actively hiring a Call Center Operator with TS/SCI clearance and polygraph to join our Alder Divison working in… more
- CVS Health (Annapolis, MD)
- …staff on work procedures, proper call handling and teamwork delivering excellent customer service . Is visible and available to staff to answer questions, ... call center operations. **Preferred Qualifications** - 2 years leading member/ customer service team. - Experience in a Medicaid and/or Medicare setting.… more