- Canon USA & Affiliates (Reston, VA)
- …to workflow or procedure. - Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and staff. - Where ... concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and...and verbal. - Strong focus on providing good customer service . - Contributes to the creation of the Site… more
- Canon USA & Affiliates (Fairfax, VA)
- …reception, hospitality and/or other duties as assigned. **Responsibilities** **CUSTOMER SERVICE ** . Insures total customer satisfaction through understanding of ... with postal regulations . Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable) . Package and process outgoing… more
- Canon Business Process Services (Fairfax, VA)
- …reception, hospitality and/or other duties as assigned. Responsibilities CUSTOMER SERVICE . Insures total customer satisfaction through understanding of customer ... with postal regulations . Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable) . Package and process outgoing… more
- Williams Adley (Washington, DC)
- …honesty, integrity, and transparency means we frequently go beyond the typical "vendor/ client " relationship, becoming trusted advisors to our clients. Check out our ... to learn more about our team! The Opportunity: The Associate II is responsible for performing information systems security and assurance audits… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- **Job Description** The Case Analyst II plays a significant role on a fully remote team supporting case analysis and reconciliation of data from the health insurance ... exchange. As a Case Analyst II , you will be part of a team empowered...health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, ... Keep meticulous notes. + Troubleshoot and repair Desktop/Laptop and thin client hardware. + Support peripheral devices (Printers, Smartphones, Scanners etc.). +… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …to show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support ... needs providing timely, reliable, and courteous service . + Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue… more
- Cayuse Holdings (Washington, DC)
- **Overview** **The Work** The Program Manager II shall serve as the Contractor's point of contact for the Contracting Officer Representative (COR) and Government ... scope statements, and overall goals in alignment with the client 's strategic mission. + Ensure the program is consistent...A minimum of five (5) years' experience managing a service desk a 24 hour a day, 7 day… more
- SolomonEdwards (Annapolis, MD)
- …talented, committed, collaborative individuals who can help us deliver exceptional client service . For more information, visit SolomonEdwards Position Summary: ... About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and...SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform… more
- Truist (Mclean, VA)
- …Fiduciary Support Specialist, trust experience, investment, banking or financial planning-related client service experience, or equivalent outside experience 2. ... administration to a challenging and sensitive portfolio of affluent clients. Provide client support to Trust Advisors. Help coordinate with other members of the… more
- Truist (Mclean, VA)
- …high-quality strategic business reviews that drive revenue growth, retention, and exceptional client service . 9. Manage product and solution opportunity pipeline ... solve the needs of clients and prospects and ensure service levels are exemplary. * Small Business Direct Advisors...Care". 2. Meet with clients via telephone to assess client needs, review financial management practices and solutions, conduct… more
- WestCare Foundation (Jessup, MD)
- …assigned. + Work directly with the participants to develop and implement a treatment service plan. + Work with the participant to create a support network for the ... relationships, individual counseling, and brief interventions. + Maintenance of individual client treatment files in accordance with agency policies and procedures,… more
- WestCare Foundation (Jessup, MD)
- …assigned. + Work directly with the participants to develop and implement a treatment service plan. + Work with the participant to create a support network for the ... relationships, individual counseling, and brief interventions. + Maintenance of individual client treatment files in accordance with agency policies and procedures,… more
- Ricoh Americas Corporation (Washington, DC)
- **Field Representative II , Concierge Hospitality** **POSITION PROFILE** This position will work closely with office administration to ensure we represent the ... to, greeting outside callers/clients, managing conference room scheduling, preparing for key client visits (signage, work-space prep, etc.), and handling client … more
- CACI International (Chantilly, VA)
- …in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing support and ... direct operational monitoring to ensure continuity of service and rapid issue resolution. As a Frontline Account...Polygraph is mandatory. + Current DoD 8570 IAT Level II Certification (eg, Security+) required. + Associate's Degree in… more
- AECOM (Arlington, VA)
- …highest standards of quality and safety in construction projects. As a key representative of our client , you will oversee contract compliance, safety protocols, ... us. **Job Description** **AECOM** is seeking a Quality Specialist II , where you will play a pivotal role in...all times on-site and in meetings. + Represent the client in alignment with contract requirements and project deliverables.… more
- CACI International (Annapolis Junction, MD)
- …Our mission is to support critical infrastructure with the highest standards of service and reliability. We're looking for a skilled System Administrator to join our ... for the implementation, troubleshooting, and maintenance of IT systems across client /server, storage, network devices, mobile devices, and more. In this role,… more
- CACI International (Washington, DC)
- Network Installation/Cable Technician Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …(Current versions). **Primary Duties and Responsibilities** + Google Cloud Platform (GCP) Service Management + The CCS shall maintain current certification as a ... a cloud environment (across all of the different deployment and service models, and derivatives). **Other Duties and Responsibilities** + Investigates computer… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …information technology tools. + Responds to triage requests submitted by Tier I and II specialists to provide guidance and support for system needs and upgrades. + ... into terms understandable to non-technical employees. + Exceptional customer service skills. **Compensation Ranges** Compensation ranges for ASM Research positions… more