- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and ... develop associated queue reports. + Triage cases/tickets. + Complete case management actions according to customer procedures...role from home/office while staying on task. + Perform customer service tasks (eg, answering telephone calls,… more
- Brivo (Bethesda, MD)
- Summary As a Representative with our Customer Service team, you will engage with customers to troubleshoot basic technical issues and provide insights on ... customer inquiries via phone, chat, and email, maintaining high efficiency + Document customer interactions and solutions in our case management system + Keep… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …position performs in the assigned functional areas of general office administration, customer service , and/or reception/public contact. Note: All DAS positions ... Lead Customer Care Representative (Administrative Assistant IV)...animal welfare organization, or veterinary practice. + Experience providing customer service experience in a fast-paced environment… more
- CVS Health (Washington, DC)
- …day. **Position Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Employee Assistance Program (EAP) ... + Enters member information into the appropriate EAP system to initiate the case and documents comments and information thoroughly and professionally. + Assists team… more
- Graybar (Sterling, VA)
- Make a difference. As a Service Representative Off-Site, you serve as key contact and liaison for customers to ensure total customer satisfaction. In this ... less experienced representatives. + Coordinate the prompt handling of customer service requests including but not limited...Days** to spend time away from work or in case of an illness. + Rest and recharge during… more
- US Courts (Washington, DC)
- …criteria. Check for prior or prohibited filings. Provide excellent customer service when responding to inquiries on case status. Provide information and ... final disposition and is proficient in management and maintenance of official case records. The incumbent performs docketing, monitors the completion of the required… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …consumers who get their health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based ... **Job Description** The Case Analyst II plays a significant role on...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end ... as requested. + Logs cases, or updates an existing case as applicable, to record each phone, email, or...0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …enterprise risk management, cutting-edge innovation, and a commitment to mission excellence and customer service . As a Training Representative , you will ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- Travelers Insurance Company (Washington, DC)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... Subrogation Unit. + Identifies and refers claims with Major Case Unit exposure to the manager. + Performs administrative...or a minimum of two years of work OR customer service related experience preferred. + Demonstrated… more
- Brivo (Bethesda, MD)
- …for additions and/or enhancements to the product and/or service + Record customer interactions and resolutions in a case management system Qualifications + ... Summary The Technical Support Representative interacts with Brivo's customers to handle Tier...on Saturdays and Holidays. Responsibilities + Serve as a customer advocate and interact with internal teams to solve… more
- Travelers Insurance Company (Washington, DC)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- Travelers Insurance Company (Hunt Valley, MD)
- …established professional guidelines as well as applicable state laws. + Provides quality customer service and ensures file quality. + Shares accountability with ... Provide quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution)… more
- Cardinal Health (Washington, DC)
- …on the appeals process if needed + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance + ... + 2-4 years of industry experience with patient-facing or high touch customer interaction experience preferred + Fluency in Spanish required + Previous Hub… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... and procedures. + Logs cases, or updates an existing case as applicable, to record each phone, email, or...or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …+ Ability to work effectively with people under stress; + Ability to provide excellent customer service ; + Ability to identify clients in crisis and intervene to ... Wellness & Recovery Program Supervisor (Human Service Worker IV) Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/5095828) Apply Wellness… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …ethics related to confidentiality of client information; Ability to provide excellent customer service ; Ability to work in a team environment; Ability ... One year of experience in recordkeeping, data entry, eligibility determination, and/or customer service . + Professional experience in Microsoft office suites and… more
- ABM Industries (Alexandria, VA)
- … Manager should possess the following skills, characteristics, and abilities: * Excellent customer service and sales skills. * Five years HVAC management related ... meeting departmental goals and objectives. As a senior company representative , the HVAC Service Manager often communicates...and provides technical support to field technicians to meet service demands and customer expectations. * Evaluates… more
- Stryker (Annapolis, MD)
- …teams to contact customers in order to identify sales opportunities, deliver excellent customer service , and further develop the customer relationship. + ... & Ankle Sales Associate will partner closely with Sales Representative (s) in the area to quickly learn the medical...all products are available for surgeon use in each case and to instruct surgeons regarding product use and… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …graduation; Plus two years of experience providing administrative support, technical support, customer service , or working in a court or legal environment. ... Duties (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive...recording; Prepares and processes legal documents; Enters and updates case information in the case management system;… more