- ManTech (Annapolis Junction, MD)
- **ManTech** seeks a motivated, career and customer-oriented ** End User Device Technician ** to join our team in **Annapolis Junction MD.** The successful ... 6 months. + Experience in or willingness to learn installation/troubleshooting of end user devices such as VOIP phones, Teleconferencing equipment,… more
- Gama-1 Technologies (Silver Spring, MD)
- GAMA-1 Technologies seeks a Help Desk Technician II to provide Tier II on-site and remote technical support to end users within an enterprise IT, on-site, and ... telework environment. The Help Desk Technician II will handle escalated technical issues from Tier...SOPs and SLAs. + Perform desktop, laptop, and peripheral device troubleshooting, installation, configuration, and upgrades. + Execute installs,… more
- General Dynamics Information Technology (Chantilly, VA)
- …(CMDB), knowledge articles, training resources and other documentation + Conduct back- end device configuration, manage security settings, and protocols + ... **Job Description:** Transform technology into opportunity as a Systems Technician with GDIT. A career in enterprise IT means...oriented with ability to explain technical terms in a user -friendly way, and work with our customers to properly… more
- SAIC (Washington, DC)
- …support to Executives and employees across the enterprise including White Glove Deskside End User Support, IT Asset Management (ITAM), Network Printer, and MDM ... HHS and partner sites. **Responsibilities:** + Supporting MaaS360 Mobile Device Management. + Active Directory account management implementation and administration.… more
- Spectrum Comm Inc (Falls Church, VA)
- …leadership ability to manage priorities, coordinate escalations, and deliver high-quality end - user support in accordance with established service standards. Key ... Position Overview The Senior Help Desk Technician serves as the primary point of contact...Ensure compliance with security and configuration baselines for all end - user devices. + Serve as a liaison… more
- Gama-1 Technologies (Silver Spring, MD)
- Summary GAMA-1 Technologies, LLC seeks an on-site Help Desk Technician I to provide first-line technical support in person, by telephone, or electronically to end ... variety of IT-related issues, including hardware, software, network, and peripheral device problems, in a hybrid/telework environment. This entry-level position is… more
- Insight Global (Springfield, VA)
- …options. Works with ITS Business Unit Partners and the Manager of Digital End User Services around Demand Management services for future maintenance and ... settings properly configured, and data successfully synced to new device . Demonstrated experience with technical configuration/image and Desktop/Mobile Device… more
- William C Brown Inc (Springfield, VA)
- …Service support to the UDS End User Devices deployed at NCE. End user device equipment consists of workstations (thin and thick clients), monitors, ... Tier 2 Desktop Support Technician provides Deskside IT...external to the UDS contract Install application software on end user device workstations via… more
- Marriott (Bethesda, MD)
- …distributed IT environment. Demonstrated experience with software licensing models ( user -based, device -based, SaaS, concurrent, subscription, perpetual, etc.). ... while enabling non-ITAM technicians to execute day-to-day tasks such as device verification, software install tracking, and entitlement validation. **Education and… more
- Brennan Center for Justice (Washington, DC)
- …Center employees. + Properly document all calls and problem resolutions. + Provide user -level software support, including but not limited to, MS Office (eg, Word, ... repair and replace computers and printers as needed. Experience/Skills/Requirements: + Technician Level 1 + Strong communication skills, problem-solving ability and… more