- Veteran Tech Brigade (Washington, DC)
- Responsibilities Oversee help desk functions and participate in customer technical assistance by phone, electronically and in person Resolve problems to the end ... system Modify configurations, utilities, software default settings, etc. for customer workstations Administer help desk software to log all help desk… more
- Recooty (Washington, DC)
- …and report, Documenting system features, Providing multi‑user support and respond to Help Desk incident tickets, Developing and documenting backup and recovery ... documenting backup and recovery strategies and coordinate with D/R coordinator,Resolving help desk tickets,Maintaining thirty‑five (35) servers located at each… more
- Clutch Canada (Washington, DC)
- …books on your phone. We absorb it all and let you listen to it at your desk , on the go, at your own speed, and with tools that make learning easier, deeper, and ... in our category, and experiencing exponential growth. Overview We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and… more
- Isys Technologies (Washington, DC)
- …services. This position will be on-site. Responsibilities: Providing end-user support (including help desk , if required for assigned task) for various software ... Federal agencies, including the Department of Defense. We are seeking a Senior Information Systems Specialist to support our customer's operations in Washington, DC.… more
- Arthur J. Gallagher & Co. (AJG) (Washington, DC)
- …moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real ... workers compensation adjusting experience including handling a lost time/indemnity desk plus litigation. Jurisdictional Experience: Experience adjusting MD, VA,… more
- Booz Allen Hamilton (Mclean, VA)
- …workplace accommodation for any part of our employment process, please contact the Booz Allen Help Desk by calling ### or sending an email to ###@bah.com. **This ... mix of tools and techniques to translate your customer's IT security needs and future goals into a plan...mission needs.Your technical expertise will be vital as you help customers overcome their most difficult challenges by integrating… more
- Booz Allen Hamilton (Mclean, VA)
- …workplace accommodation for any part of our employment process, please contact the Booz Allen Help Desk by calling ### or sending an email to ###@bah.com. **This ... AI Solution Architect, Senior Manager**The Opportunity**:Technology is no longer just a...span legacy modernization, enterprise integration, and emerging technology adoption.* Help evaluate tools, guide architectural decisions, and work across… more
- Foxhole Technology (Fort Meade, MD)
- …II approved certification (ie CompTIA Security+ CE) At least 3 year of experience in IT support, help desk , or systems administration Basic knowledge of ... and SIEM technologies Respond to technical support requests and collaborate with the help desk team to resolve end-user issues Minimum Requirements Minimum… more
- General Dynamics Information Technology (Washington, DC)
- …**Job Description:** GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support to our prestigious clientele at ... Manager Will Make an Impact:** . Act as the senior manager for unclassified help desk...leads. . Manage a team of help desk technicians who troubleshoot and resolve IT … more
- Chenega Corporation (Arlington, VA)
- …and assist other departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are...+ Provides support for implementation, troubleshooting, and maintenance of IT systems. + Provides first-level problem identification, diagnosis, and… more
- Koniag Government Services (Washington, DC)
- **Koniag IT Systems,LLC,** a Koniag Government Services company, is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. ... highly qualified, experienced and self-motivated individual to perform the duties of a Help Desk Lead to support a potential future business opportunity located… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... expert Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed PC/networking… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …end-user support team. Required Qualifications: * Experience: Minimum of 3 to 5 years in IT support or related help desk environments * Education: High ... Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate...supported technologies. + Escalate more complex technical issues to senior -level technicians. + Work under the direction of the… more
- Insight Global (Mclean, VA)
- …issues, and when those arise, alert the larger team and work with senior IT colleagues to expedite their resolution. . Simulate/reproduce problems independently ... Description Job Description We are looking for a skilled and enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of… more
- GovCIO (Washington, DC)
- …incidents and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. **Responsibilities** Experience in...can't do it alone. We need great people to help us do great things - for our customers,… more
- Steampunk (Mclean, VA)
- …solutions that empower our people and our clients to thrive. We're looking for a ** Senior IT DevOps Engineer** who's not only a Microsoft technology expert but ... **4 days/week in McLean office.** + **7+ years** in senior IT engineering roles with deep expertise...and Enterprise Apps + **3+ years** managing or mentoring support/ help desk teams + Strong expertise in… more
- ManTech (Chantilly, VA)
- …include but are not limited to:** + Providing end-user support to personnel utilizing ITD IT systems. + Triaging help desk tickets for a broad range ... **MANTECH** seeks a motivated, career and customer-oriented ** Senior IT Systems Administrator** to join...with Windows and Linux operating systems. + Experience providing help - desk end-user support for common desktop and… more
- Belay Technologies (Annapolis Junction, MD)
- …troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Manage ... a finalist in 2021! Belay Technologies is seeking a Senior Linux System Administrator (SA). The SA provides support...using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Belay Technologies (Annapolis Junction, MD)
- …the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... support for implementation, troubleshooting and maintenance of Information Technology ( IT ) systems. The SA manages IT systems...up the Global searches system. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Serco (Washington, DC)
- …Operations oversees Serco North America's frontline end-user support services, including the ** Help Desk ** , **Field Services** , and **Deployment Services** ... this role you will:** + Oversee daily operations of Help Desk , Field Services, and Deployment Services...with a minimum of 8 years of experience in IT service operations, with at least 5 years in… more
