- BTI (Washington, DC)
- …of experience delivering innovative IT Solutions to the Federal Government, is seeking a IT Service Desk Manager in support of HUD OIG (Business ... Operations Support Services) in Washington DC. Position Summary The IT Service Desk Manager is responsible for managing and overseeing all aspects of the… more
- BTI (Washington, DC)
- A Service -Disabled Veteran-Owned Small Business in Washington DC is looking for an IT Service Desk Manager to oversee daily operations of the IT ... The ideal candidate will have at least 5 years of managerial experience in IT service desk operations and strong knowledge of ITIL frameworks. US Citizenship… more
- Caliber Systems Inc. (Washington, DC)
- …employee-owned Management Consulting and Digital Transformation Company, is looking for a highly motivated Service Desk Manager to join our team supporting a ... end users. ACTIVE SECRET CLEARANCE REQUIRED. Essential Functions Liaison between service desk operations and supported organizations for issues related… more
- International Legal Technology Association (Washington, DC)
- …support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager . Responsibilities Managing the day-to-day ... ) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the … more
- Considine Search (Washington, DC)
- …for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager . Responsibilities include but are not ... ) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the … more
- Caliber Systems Inc. (Washington, DC)
- A management consulting firm is seeking a motivated Service Desk Manager to support a Federal client remotely. The role involves overseeing help desk ... and an active Secret Clearance are mandatory. This position drives client engagement and process improvements for service desk operations. #J-18808-Ljbffr more
- Actionet Inc (Washington, DC)
- ActioNet has an opportunity for a Desk Side Support Manager requiring a Public Trust clearance in the Washington, DC metro area.Hybrid work is available.You will ... Bachelor's degree in computer science/information systems ITIL 4 Certification Help Desk Institute (HDI) Certification - Support Center Manager ServiceNow… more
- Digital Management Llc (Washington, DC)
- …Learn more at www.dminc.com About the Opportunity DMI, LLCis seeking a Help Desk Incident Manager to join us. Duties and Responsibilities: Leads response ... in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application… more
- Actionet Inc (Washington, DC)
- A leading IT Solutions Provider is seeking a Desk Side Support Manager in Washington, DC This role demands a proven track record in managing support teams, ... ensuring excellent service delivery, and adhering to ITIL standards. Responsibilities include supervising personnel, developing training for desktop support, and… more
- General Dynamics Information Technology (Washington, DC)
- …of all existing IT equipment. Maintain a strong relationship with the SEC IT Service Desk . Provides timely responses to client and management requests. ... individuals to join us as we bring our innovative IT Service Delivery solutions to SEC. Currently;...to SEC. Currently; we are seeking a Deskside Support Manager in Washington, DC This manager -level position… more
- Actionet Inc (Washington, DC)
- …Federal Government Six (6) or more years managing and leading large Enterprise Service Desk teams utilizing ITIL and Agile methodologies PMP certification ... Overview ActioNet has an opportunity for a Program Manager requiring a Public Trust clearance in the...the main Point of Contact (POC) for the contract's IT support services and deliverables. In this role, you… more
- Actionet Inc (Washington, DC)
- …Bachelor's degree in computer science/information systems ITIL 4 Certification Help Desk Institute (HDI) Certification - Support Center Manager ServiceNow ... ActioNet has an opportunity for a Call Center Manager requiring a Public Trust clearance in the...and manage the day-to-day operations of services, including incident, service requests, and end-user support. The right candidate works… more
- Peraton (Washington, DC)
- …Participate in on-call leadership rotations; accept/resolve escalations from the Service Desk as needed. Qualifications Requirements Education Bachelor's ... wireless, remote access, cloud interconnects), drives incident response and service continuity, and ensures compliance with federal standards (FISMA, TIC… more
- Goldbelt, Inc. (Washington, DC)
- …and transparency Qualifications Necessary Skills and Knowledge: In depth knowledge of service desk best practices Strong understanding of federal contract ... contingent upon the successful award of a contract currently under bid. Global in service but local in approach, Nisga'a Tek is committed to high-quality service … more
- Leidos (Washington, DC)
- …IT services, including software application support, enterprise infrastructure support, service desk , ITSM, deskside support, workstation engineering and ... on the ESA V program. ESA V is an IT applications and infrastructure services program supporting several customers...Primary Responsibilities Work at the direction of the program manager to support the full lifecycle development of custom… more
- H2 Performance Consulting Corporation (Washington, DC)
- …using best practices; . Working with SharePoint Designer workflows; . Supporting Service Desk Tickets assigned by management; . Collaborating with Project ... practices for SPO development; . Coordinating with the Contract Manager to ensure that the assessment is staffed appropriately;...in computer science, computer informaion systems or a related IT Degree is required plus at least 3 years… more
- Mynea360 (Washington, DC)
- …technical, functional, and system issues. Experience in training and supervising service desk staff and technical resources. Proficiency with release ... and Support Services** serves as both program lead and support operations manager for NEA's enterprise resource planning (ERP) platform (Unit4 ERPx, "BizPro"). This… more
- Booz Allen Hamilton (Mclean, VA)
- AI Solution Architect, Senior Manager **The Opportunity**:Technology is no longer just a support function - it's becoming the core driver of how modern enterprises ... and working across CTO organizations, operations, business units, and service delivery teams to drive outcomes* Experience with data...our employment process, please contact the Booz Allen Help Desk by calling ### or sending an email to… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking a dynamic and experienced **Senior IT Service Desk Manager ** to support a large, high-profile DOD contract in **Fort ... and OCONUS locations. The successful candidate will manage all facets of IT Service Desk support, from daily operations and administration to cybersecurity… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support to our ... developing technical support staff to ensure high-quality service delivery. The manager will drive continuous improvement in help desk operations, streamline… more
