- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining ... electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are accurate… more
- TekSynap (Springfield, VA)
- …and problem-solving aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist / Service Desk Lead to join our team ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
- NuAxis Innovations (Washington, DC)
- … Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required...may require local travel + Intercept and manage customer IT service requests via telephone, fax, e-mail,… more
- General Dynamics Information Technology (Arlington, VA)
- …GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II ... Technical Skills** : IT experience supporting Help / Service Desk **Certifications** : Must have active/Current CompTIA Security+ ce certification upon… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... None * * * CACI is seeking a Help Desk Specialist to join our Luke Team!...CACI! **Responsibilities:** * Perform a daily check of various IT services for the mission by completing a detailed… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical assistance and problem resolution for ... at Tier 1. + . Provide second-level technical support for escalated incidents and service requests from Tier 1 Help Desk . + . Diagnose and resolve… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity ... and other critical applications. + Collaboration with Teams: Work with other IT team members and departments on special projects, system upgrades, and technology… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist , you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality and ... resolving technical hardware and/or software issues, and providing quick resolution and customer service . + Demonstrated experience working help desk issues in a… more
- GovCIO (Washington, DC)
- …end-users to resolve issues related to IT hardware and software. The service desk analyst team lead monitors service delivery activities to ... **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead...Experience with project related tasks + Possess Microsoft Office Specialist : Associate + To earn the Microsoft Office … more
- Eliassen Group (Washington, DC)
- …Change (IMAC) procedures and lifecycle refresh activities. + Update the status of queued service requests in the IT service management system. + Collaborate ... **Senior Help Desk Engineer** **Washington, DC** **Type:** Contract-to-Hire **Category:** Support...solutions to their customers. They are seeking a skilled IT Support Specialist to join their team… more
- SAIC (Washington, DC)
- …of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and advanced end-user issues ... **Description** IT Support Specialist - Senior +...junior and mid-level engineers. + Updates status of queued service requests with the IT service… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Journeyman Customer Support Professional ( IT Specialist ) with an active Secret clearance to provide outstanding desk -side ... a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and… more
- Gama-1 Technologies (Silver Spring, MD)
- Summary GAMA-1 Technologies, LLC seeks an experienced IT Security Specialist III to strengthen program efficiency, effectiveness, and consistency through timely, ... under the Risk Management Framework (RMF) in a telework environment. The specialist will plan, implement, upgrade, and monitor security measures to protect networks,… more
- TekSynap (Fort Belvoir, VA)
- …We are seeking an ** IT Support Specialist ** to support the Enterprise Service Desk (ESD) with Defense Logistics Agency (DLA). TekSynap is a fast growing ... Solutions Expert Windows Server 2016 (MCSE: WS2016) + Microsoft Certified IT Professional Enterprise Administrator (MCITP EA) + Microsoft 365 Certified: Messaging… more
- HarmonyTech (Washington, DC)
- …at all times. Requirements: + Minimum of 5 years of experience as an Enterprise Service Desk Specialist or in a similar role. + Experience supporting ... Inc. is seeking a highly skilled and experienced Helpdesk Specialist to join our dynamic IT team....manage all incoming calls and support requests using help desk software, adhering to established procedures and service… more
- Chenega Corporation (Springfield, VA)
- … service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + ... **Req ID:** 37828 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First… more
- KBR (Bethesda, MD)
- …+ Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk as a whole and remain relevant throughout constant demand and ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National...traffic, major incidents, and general administration for assisting other Service Desk peers. + Using dashboards provided,… more
- General Dynamics Information Technology (Chantilly, VA)
- …technical savvy to solve complex IT issues while delivering outstanding customer service . **HOW A TECHNICAL SUPPORT SPECIALIST WILL MAKE AN IMPACT** + Use ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Customer Service ,Systems Documentation,Web… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …this time. + Primary responsibility is to provide first contact resolution for Tier 1 ( Service Desk ) and Tier 2 (Escalation) support via the telephone, email and ... Concepts, Inc is looking to hire a Customer Support Specialist 2 for a great opportunity in the Annapolis...chat + Provide a high-level of customer service and support to ensure each customer feels they… more