- General Dynamics Information Technology (Chantilly, VA)
- …Yes **Job Description:** GDIT is seeking an individual to fill a position as an ITSM Incident Management Analyst for our team. This individual ... customer operations and maintenance activities. Day-to-day activities of the Incident Management Analyst include: +...knowledge of the Service Management workflows and ITSM processes, including Incident , Problem, and Change… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... Opportunity** : We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst ...ITSM process teams to ensure proper integration of incident management with related processes. + Support… more
- CACI International (Sterling, VA)
- Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... an experienced and highly motivated Network Service Provider Performance Management analyst . This candidate should have 5...for the ecosystem. + Assist the lead in the management of requirements for the ITSM SLM… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …documentation as it relates to specialized field which may include Network Security, incident management , or similar technical related issues. + Performs initial ... As a Help Desk Analyst within the Defense Army Account's ITSM...do well in this role, familiarity with IT Service Management ( ITSM ) principles and a strong foundation… more
- TEKsystems (Halethorpe, MD)
- …analysis,Agile, Itsm ,Requirements gathering,Project management ,Implementation,Cmdb,stakeholder management skills,gap analysis,itil service management , ... , Implementation, Cmdb, stakeholder management skills, gap analysis, itil service management , incident management , itom, strategy, product backlog, sdlc… more
- Leidos (Arlington, VA)
- **Description** We are currently seeking a Configuration Management Analyst to join the Compartmented Enterprise Services Office (CESO) effort. This program is ... translate highly technical matter to non-technical audience. + Working Knowledge of ITSM systems. + Facilitation of various Configuration Management Boards and… more
- CACI International (Springfield, VA)
- …incidents and changes + Support continuous improvement initiatives within the incident management function. **Qualifications:** + Bachelor's degree in Computer ... Network Knowledge Management Quality Assurance Analyst Job Category:...work experience + Good working knowledge of the Service Management workflows and ITSM processes + ITIL… more
- Link Solutions Inc (Adelphi, MD)
- …Information Technology Infrastructure Library (ITIL) v4 certification + Experience with incident management within the ServiceNow Information Technology Service ... and Development. Link Solutions is seeking a Technical Refresh Analyst to join our team at Adelphi, MD. +...Management ( ITSM ) platform. + Working knowledge of hardware configuration … more
- Virtual Service Operations (Lorton, VA)
- …cloud networking concepts, including Azure Networking. + Familiarity with IT service management ( ITSM ) processes. Requirements + Must be within driving distance ... NOC Network Analyst II * Lorton, VA (http://maps.google.com/maps?q=Lorton+VA+USA) Description Are...+ Maintain accurate network documentation, including diagrams, configurations, and incident reports. + Provide technical guidance and mentorship to… more
- Surgery Care Affiliates (Silver Spring, MD)
- …you join our team, they will. Responsibilities As an Associate Tech Support Analyst , you will be responsible for maintaining end-user relationships at all levels of ... including with Executive audiences. The ability to communicate with the executive management team on IT issues locally is especially critical. + Excellent… more
- Acclaim Technical Services (Mclean, VA)
- …firms and continues to grow. We are actively hiring a Technical Support Analyst , Staff with TS/SCI clearance and polygraph to join our Mission Technology Division ... (EITSO) to serve on a team of IT support professionals responsible for remote incident response. In this role, you will use processes to streamline the receipt,… more
- Lincoln Financial (Washington, DC)
- …Groups) Active Directory, Active Directory Certificate Services, and Forest-Domain-Trust management . This role will have exposure working with application and ... Certificate Services and Key Factor integrations. + Lead troubleshooting and incident resolution for complex, high-severity incidents. + Develop and implement… more
- CACI International (Chantilly, VA)
- …ServiceNow implementations. + Experience with development and implementation of ServiceNow ITOM and ITSM modules - Incident Management , Problem Management ... environment supporting the USAF. + Support configuring, developing, and optimizing ServiceNow ITSM capabilities within the platform. + Act as a key contributor with… more
- General Dynamics Information Technology (Fairfax, VA)
- …the ability to deliver, support, track, and manage: + Customer Management + Knowledge Management + Incident Management + Change Management + Problem ... response + Threat hunting + Security Operations Center (SOC) management and monitoring + Security incident Detection...organization's data + Deployment of an Information Technology Service Management ( ITSM ) solution by providing the OIG… more
- William C Brown Inc (Bowie, MD)
- …running Linux commands and working with Windows servers (> 2 years). + ITSM products (ie Remedy) CRQ/WO/INC/KMS management . + Hands on experience being ... PM weekend shift) The Enterprise Operations Center (EOC) Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the… more