- Capital Consulting LLC (Washington, DC)
- …As a Technician Specialist - Mid Level , you will be providing help desk support and GIS analysis support to the North Carolina Department of Technology ... Serves as a primary resource for the GIS Unit help desk and will actively be engaged...on factors such as location, specific role, skillsets, and level of experience. We believe in fairly rewarding our… more
- Chenega Corporation (Washington, DC)
- Mid - level Help Desk Support Technician Washington, DC Join our Talent Network Mid - level Help Desk Support Technician Washington, DC ... expert Engineering and Technical Support Services to federal customers. TheMid- level Help Desk Support Technician...of experience can be substituted for a degree. + Mid - level with 3+ years of experience. +… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- General Dynamics Information Technology (Washington, DC)
- …Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious ... **Req ID:** RQ198339 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...in the heart of our nation's capital. As a Help Desk Technician, you are the foundation… more
- TekSynap (Chantilly, VA)
- Responsibilities & Qualifications RESPONSIBILITIES The Help Desk Support Tech will perform or provide support as part of a 24/7, 365-day Service Desk (SD) to ... support for other IT service management functions . The Help Desk Support Tech will : +...a series of steps to determine problem and classify level , priority and nature of the problems and systems.… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,...or past work may be used to show the level of experience needed to perform at this … more
- TEKsystems (Washington, DC)
- …incident to the appropriate support organization when the incident cannot be resolved by the Service Desk . Skills Help desk support, Help desk , ... Customer service oriented, Remote support, A+ Top Skills Details Help desk support, Help desk...- ServiceNow experience is preferred. - Experience supporting a mid to large Federal agency enterprise is a plus.… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Help Desk Specialist TS/SCI with Poly...**Required qualifications to be successful in this role:** Senior Level - 8 years' direct experience Mid - ... Washington **Position ID:** J0725-0590 **Employment Type:** Full Time **Position Description:** Help Desk Specialist, Senior Active TS/SCI with Poly REQUIRED… more
- SAIC (Washington, DC)
- …We are currently seeking a motivated, career and customer service oriented Mid - level Tier II Help Desk /Asset Management Technician to begin an ... technical or sophisticated in nature, such as with systems level software where the user has a technical background....when the customers problem cannot be resolved directly by first- level resources. + Act as Point of Contact (POC)… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Mid - level Tier II Help Desk Technician to begin an exciting ... product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background. + Additionally, may interact… more
- System One (Arlington, VA)
- … Analyst Secret clearance Hybrid 2-3 days a week $120k Direct Hire A Service Desk Analyst ( mid ) provides Tier 1 customer support/service to all end users who ... Job Title: Service Desk Analyst Location: Arlington, VA Type: Direct Hire...abstract problems within standard operating procedures (SOPs) and Service Level Agreements (SLAs). Duties include providing technical support and… more
- Amentum (Hanover, MD)
- …Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a ** Mid Level Linux Administrator** to join our team of passionate individuals in ... ahead of the next challenge This position as a mid level Linux Administrator will provide candidates...and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis, and resolution… more
- Amentum (Washington, DC)
- …level . A typical day in the life on this program involves: - Provide Help Desk support for escalated tickets - Optimize the workplace through administrative ... basis. You will be responsible for creating and maintaining new Service Level Agreements. Identify gaps in workflow processes and present plausible solutions to… more
- Amentum (Washington, DC)
- …evolving user base requirements * Track and manage operational metrics * Provide help desk support for critical and non-critical user tickets **Requirements:** * ... certifications or past work may be used to show the level of experience needed to perform at this level . A typical day in the life on this program involves:… more
- Amentum (Washington, DC)
- …. **A typical day in the life on this program involves:** + Provide Help Desk support for escalated tickets + Optimize the workplace through administrative ... experience recommended. In absence of years of experience, certifications or past work may be used to show the level of experience needed to perform at this level… more
- Stratus Solutions (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. * ... they need to fulfill their true potential. As a Mid - Level Linux Infrastructure Engineer with Networking Experience,...accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Hilton (Washington, DC)
- …_Conrad_ hotel located in the heart of urban DC as the new **Assistant Front Desk Manager** \! Opened in early 2019, this stylish and sophisticated property brings a ... DC with 100% of its meeting space above street level \. The ideal candidate will be a proven leader...standards\. **What will I be doing?** As Assistant Front Desk Manager, you would be responsible for directing and… more
- Leidos (Washington, DC)
- …OS, version 10 + Experience with HP Service Manager, Remedy, or similar Service/ Help Desk ticket management software + Basic network troubleshooting skills + ... be a wise investment in your career and in yourself. Leidos is seeking a Mid - level Desktop Support Technician to support a government site in Washington, DC as… more
- G2 Ops, Inc. (Arlington, VA)
- …all departments. At G2 Ops, you'll not only work with cutting-edge technology, you'll help define how it's applied in real mission environments. Want to work where ... of our employees and customers. Due to the classification level of the projects we support, we are not...this opportunity, we are seeking a highly motivated, team-oriented Mid Systems Engineer, to support engineering projects across multiple… more
- CACI International (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... System Administrator to join our team. **Responsibilities:** As a Mid - Level Linux Infrastructure Engineer with Networking Experience,...accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
