- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified Project Manager (PM) will The Project Manager (PM) is ... responsible for leading and overseeing all program components Call Center environment and distributing work and...and a minimum of 2 years serving as a project manager . + Must have a minimum… more
- GAP Solutions Inc (Washington, DC)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as...**Minimum of 5 years of experience in program or project support, including 3+ years in contact center… more
- GAP Solutions Inc (Washington, DC)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... necessary to augment federal staff. **Position Objective:** The Program Manager (PM) will serve as the primary point of...and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible… more
- CACI International (Chantilly, VA)
- Cisco Call Manager Engineer Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... * **The Opportunity:** CACI is looking for a Cisco Call Manager Engineer Lead to support our...and enhancement of Cisco Unified Communications solutions. + Develop project plans, timelines, and resource requirements. + Lead projects… more
- System One (Washington, DC)
- …CCaaS, CRMs, telephony systems, and related platforms. The IT Project Manager will be responsible for managing contact center technology solutions, driving ... Senior Technical Project Manager Remote but must be...planning, execution, and delivery of Salesforce CRM and Contact Center modernization initiatives for a Federal government agency. This… more
- Leidos (Gaithersburg, MD)
- …CRMs, telephony systems, and related platforms. The Senior Technical Project Manager will be responsible for managing contact center technology solutions, ... **Description** We are seeking a highly skilled **Senior Technical Project Manager ** to lead the planning, execution, and delivery of Salesforce CRM and Contact … more
- CoreSite (Reston, VA)
- …data center efficiencies without increasing uptime risk to the customer. A Data Center Manager is also responsible for ensuring the facility adheres to all ... inclusive of daily work as well as service contracts. Project management experience is required as the manager...in ensuring all technicians are qualified within the data center . The Data Center Manager … more
- Capital One (Mclean, VA)
- Quality Assurance Manager , Security Operations Center (Sentry) At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple-bring ... our team is looking to add a Security Operations Center (SOC) Quality Assurance Manager . The Sentry...our service delivery, with a specific focus on our call queue, incident handling, and overall operational efficiency. This… more
- Amazon (Sterling, VA)
- …their performance manager - 2+ years experience in participating in on- call rotations, and providing after-hours support in an environment that operates 24/7, ... to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management...followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work… more
- Deloitte (Arlington, VA)
- …in technology who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the technology ... needs and drive the functional architecture and design of the future-state contact center , including call routing, IVR flows, and omnichannel capabilities. +… more
- Amazon (Herndon, VA)
- …team of data technicians with varying skills - Provide weekly report to the data center manager - Maintain the on- call schedule coordinating absence and ... management tools and client/server environments Preferred Qualifications - Experience in data center engineering - Experience in program or project management -… more
- Amazon (Arlington, VA)
- …experience in a high-volume, high-intensity environment such as a security operations center , call center , or crisis management/emergency response ... bright, and driven people. The Amazon Corporate Security (ACS) Business Assurance Center (BAC) provides accurate, actionable information to the right people at the… more
- Georgetown Univerisity (Washington, DC)
- …by the Clinical Research Organization (CRO) at Georgetown University Medical Center (GUMC). The CRO supports research efforts for various clinical departments ... within GUMC, and the Research Data Manager plays a critical role in ensuring that all...well as Regulatory staff and study sponsors to meet project deliverables and timelines for data acquisition, quality checking… more
- CVS Health (Washington, DC)
- …role in optimizing operational efficiency and supporting strategic initiatives across the Call Center and Business Support teams at AHH. Key responsibilities ... in a fast-paced environment. **Required Qualifications** + Minimum of 5-6 years Call Center management experience specific to queue and administrative oversight.… more
- Fresenius Medical Center (Clinton, MD)
- …schedules and goals. + An individual contributor will have significant project /process responsibilities. Program or project responsibility generally within the ... representatives. Often leading a cooperative effort among members of a project team. + Interacts with internal departments and external customers; particularly… more
- Georgetown Univerisity (Washington, DC)
- …or LCCC Director Work Interactions This position reports to the LCCC Research Project Manager . Requirements and Qualifications + Bachelor's degree and a minimum ... in the world. Requirements Georgetown University's Lombardi Comprehensive Cancer Center , part of Georgetown University Medical Center … more
- Amazon (Herndon, VA)
- …and to meet required SLAs Provide weekly report to the data center manager Coordinate team resources to support project and delivery needs, to include ... platform. Key job responsibilities Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating… more
- Otsuka America Pharmaceutical Inc. (Washington, DC)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... **Job Summary** The Senior Manager , Medical Writing (MW) will be responsible for...lead or contribute to process improvements intended to increase project efficiency, quality, and the timely achievement of deliverables,… more
- CACI International (Washington, DC)
- …to all four sites each week. **Responsibilities:** Serve as a Senior IT Program Manager on a team responsible for project management support and services. ... Senior IT Program Manager Job Category: Information Technology Time Type: Full...Interface frequently with functional areas such as contracts, subcontracts, project control, and security + Ensure program/task order deliverables… more
- World Wide Technology (Washington, DC)
- …outcomes for organizations around the globe. Through its Advanced Technology Center , a collaborative ecosystem of the world's most advanced hardware and ... of mission-critical systems. **What will you be doing?** Reporting to the Program Manager , the Deputy PM will oversee the planning, execution, and delivery of… more