- V2X (Reston, VA)
- …and presentation of technical functionality to a non-technical audience + Experience using Service Desk ticketing software + Skills & Technology Used + ... email) assisting users by providing superior quality support and service information to users + Actively resolve and/or escalate...to users + Actively resolve and/or escalate incidents and service requests by ensuring they are handled within an… more
- IHG (Fort Belvoir, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school...have spent at least one year in a front desk or guest service position. Strength -… more
- Leidos (Lorton, VA)
- …or ability to obtain prior to your start date. + Proven experience in Service Desk /Help Desk environments. + Proven experience working in ticketing ... do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent , Tier 1, to join...resolution processes. + Ability to work independently and as part of a team. + Excellent customer service… more
- IHG (Alexandria, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... Flexibility - night, weekend and holiday shifts are all part of the job. + You'll have a high...have spent at least one year in a front desk or guest service position. + Strength… more
- Marriott (Arlington, VA)
- …the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a ... we set the standard for rare and special luxury service the world over and pride ourselves on delivering...as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify… more
- Marriott (Bethesda, MD)
- …the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a ... promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the… more
- Marriott (Washington, DC)
- …all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine ... we set the standard for rare and special luxury service the world over and pride ourselves on delivering...as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify… more
- TekSynap (Arlington, VA)
- … Service improvement results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance purposes; + Serve ... Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service...to opt out of text messaging, respond "STOP". "As part of the application process, you agree that TekSynap… more
- CAI (Washington, DC)
- …in bringing neurodiversity to the enterprise. **Job Summary** As a Bilingual (German/English) Service Desk Agent , you will be responsible for providing ... Bilingual (German/English) Service Desk Analyst **Req number:** R6133 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a… more
- GovCIO (Washington, DC)
- …and degradations and facilitate communications to staff and end-users + Oversees training of service desk agent staff + Collaborate with tier three support ... **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead...success of our company. Join us and be a part of a culture that invests in its people… more
- Leidos (Lorton, VA)
- …your start date. + Project lead and management experience. + Proven experience in Service Desk /Help Desk environments including deep understanding of SD/HD ... do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join the Mission...resolution processes. + Ability to work independently and as part of a team. + Excellent customer service… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Helpdesk Agent - Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... CGI Federal has an exciting opportunity for a Helpdesk Agent within our Intel sector advancing the national security...\#MARSCareers **Skills:** + English + Hardware Installation + Help Desk /IT Services **What you can expect from us:** **Together,… more
- Steampunk (Mclean, VA)
- …solutions, modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What You'll Do** ... Azure Functions. + **Elevate Support:** Manage, mentor, and support the IT Support Desk and Customer Success teams to ensure a frictionless user experience. +… more
- EAB (Washington, DC)
- …conversations balancing EAB interests and partners' needs and preferences + As part of commercial conversations, meets with campus leaders to discuss their strategic ... with key internal stakeholders to foster a more collaborative and connected service and commercial approach + Monitor and communicate partner interests and trends… more
- Travelers Insurance Company (Washington, DC)
- …Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners. + Recognizes when to ... of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...mandated. + On a rotational basis, engage in resolution desk technical work and resolution desk follow… more
- Steampunk (Mclean, VA)
- …a first point of contact for employee inquiries via phone, email, HR inbox, and Service Desk tickets, escalating complex issues as needed. + Support core HR ... the work requires that the candidate demonstrate initiative, organization, responsibility, customer service skills, and the ability to be flexible and adaptive to a… more
- NBC Universal (Washington, DC)
- …Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through ... proper crew assignments + Work closely with the News Desk , bookers and transmission to ensure successful execution of...* Ability to Facilitate change, serve as a change agent in the organization * Excellent ability to manage… more
- Fresenius Medical Center (Washington, DC)
- **PURPOSE** **AND** **SCOPE:** Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct ... for infection control audits. + Acts as a change agent for infection control practices within clinic. Under the...can be made. + Day to day work includes desk and personal computer work and interaction with patients,… more
- Fresenius Medical Center (Washington, DC)
- **PURPOSE AND SCOPE:** Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct ... QAI infection control audits. + Acts as a change agent for infection control practices within clinic. Under the...can be made. + Day to day work includes desk and personal computer work and interaction with patients… more