- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... culture making this an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the software and hardware… more
- CAI (Washington, DC)
- Bilingual (German/English) Service Desk Analyst **Req number:** R6133 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a ... Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to ... resolve issues related to IT hardware and software. The service desk analyst team lead monitors service delivery activities to ensure service level… more
- BigBear.ai (Columbia, MD)
- Overview BigBear.ai is seeking a Service Desk Analyst to resolve technical issues and provide prompt solutions to ensure smooth operations and customer ... + Experience with JIRA ticketing process and reporting capabilities or similiar service desk software What we'd like you to have + Basic understanding of… more
- TEKsystems (Halethorpe, MD)
- We are seeking a highly motivated Service Desk Analyst to join our IT support team. In this role, you will serve as the first point of contact for end users ... ServiceNow, Ivanti) to log, track, and resolve incidents and service requests. + Escalate unresolved issues to appropriate teams...Experience + 1-2 years of experience in a help desk or call center environment. + Experience using ITSM/ticketing… more
- Koniag Government Services (Vienna, VA)
- **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support ... accounts, paid holidays, three weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the service… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier-2- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent… more
- NuAxis Innovations (Washington, DC)
- …Resource application support experience preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience ... **Call Center Analyst - HR Desk ** Location **Washington,...**Job Summary:** We are currently seeking a Human Resources Service Center Analyst (HR - SCA) for… more
- Robert Half Technology (Mclean, VA)
- Description We are looking for a dedicated Help Desk Analyst I to join our team on a long-term contract basis. This role involves providing technical support to ... to Active Directory, Windows 10, and Office applications. * Manage and troubleshoot service desk tickets, ensuring timely resolution and proper documentation. *… more
- Robert Half Technology (Mclean, VA)
- Description We are looking for a dedicated Help Desk Analyst I to provide technical support for a diverse and extensive client base. This is an overnight, fully ... related to Windows 10 and Office applications. * Manage and resolve service desk tickets, ensuring timely and accurate solutions. * Administer Active Directory… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and ... System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... experience in the work force sometime during their final 180 days of active-duty service . The intern will actively train on meaningful projects and work closely with… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + ... to work in support of a federal help desk operations environment. The Customer Support Analyst ...Exceptional customer service skills with the ability to multitask + Excellent… more
- Epsilon, Inc (Arlington, VA)
- **Information Assurance Analyst II** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services,… more
- Epsilon, Inc (Arlington, VA)
- **Information Assurance Analyst I** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services,… more
- CGI Technologies and Solutions, Inc. (Springfield, VA)
- …IT operations and reports to the SITS. Responsibilities include compiling service desk reports, managing device inventory spreadsheets, facilitating ... **Management Analyst III - JCSU (Top Secret Required)** **Category:**...Tracks various communications channels. * Proficient in Manage Engine service desk application. Hourly Rate: $35.64/hour CGI… more
- Koniag Government Services (Washington, DC)
- …LLC, a Koniag Government Services company **,** is seeking a Senior Business Analyst to support KPS and our government customer. This position requires the candidate ... time off, and more. Koniag Professional Services is seeking an experienced Business Analyst to support our client, the Department of Health and Human Services… more
- Koniag Government Services (Washington, DC)
- …or related field + 2+ years of experience in a NOC, IT operations, or service desk role + Strong understanding of network protocols, services, and general IT ... a Koniag Government Services company, is seeking a NOC Analyst to support **ATS** and our government customer in...cybersecurity practices + Knowledge of ITIL processes and IT service management + Ability to obtain and maintain government… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... challenging projects supporting the US Navy, this Integrated Logistics Analyst position may be for you. This role is...+ Minimum of 10 years' experience in Logistics supporting in- service Navy ships or new construction programs, using metrics… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... F-35 program, to include development, production, and sustainment. Our P **rogram Analyst ** , located in Crystal City, Arlington, VA, provides program analysis… more