- Applied Research Solutions (Washington, DC)
- …experience in help desk , technical support, operations, or IT customer service roles + Security Clearance: Active TS/SCI clearance (Required) + VDI ... machine environments, and ensure positive user experiences through responsive customer service and efficient incident management. An active TS/SCI security… more
- Dentons US LLP (Washington, DC)
- …for automated workflows and integrations, collaborating with IT Operations and service desk teams. + Monitor automation performance, identify bottlenecks, ... + Develop and maintain automations and workflows across Exchange, Intune, Mimecast, Active Directory (AD), EntraID, Freshworks, and other 3rd party applications. +… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- Tesla Laboratories. Inc. (Washington, DC)
- Active Secret Clearance Required The position is on site...DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. ... walk-up requests for IT support as part of a Service Desk operation + Ensure all time...organizational and communications skills + US Citizenship necessary + Active Top Secret Clearance REQUIRED Benefits Paid vacation 11… more
- CACI International (Fort Meade, MD)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our team in...and incident management for support. * Demonstrate sound customer service and telephone/ticket etiquette in responding to customer calls… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist , you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality and ... 100% on-site. Requirements + Must possess a minimum of active TS/SCI and willingness to obtain a CI Poly....and/or software issues, and providing quick resolution and customer service . + Demonstrated experience working help desk … more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business ... timely resolution of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the Operations Manager. Main… more
- Allied Universal (Mclean, VA)
- …positively impacts the communities and customers we serve. As a **Security Officer - Dispatch Desk Specialist ** in **Mc Lean, VA** , you will serve and safeguard ... to help to deter incidents, and delivering exceptional customer service and communication. Join a team that values agility,...2 years of security-related experience. + Must possess an active Department of Defense Secret clearance. + Must be… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking a dynamic and experienced **Senior IT Service Desk Manager** to support a large, high-profile DOD contract in **Fort Belvoir, ... The successful candidate will manage all facets of IT Service Desk support, from daily operations and...SAM/HAM) over the next year. **Clearance: Must have an active DOD TS/SCI clearance (US Citizenship required)** **Key Responsibilities:**… more
- GovCIO (Washington, DC)
- …deployment, and retirement activities. The position works closely with IT operations, service desk , and other cross functional teams to support day-to-day ... **Overview** GovCIO is currently hiring a **SME** **IT Asset Specialist ** (ServiceNow) to support our US Coast Guard program....records + **Collaboration & Customer Support** + Work with service desk and IT support teams to… more
- Chenega Corporation (Fort Belvoir, VA)
- …Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support ... Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- KBR (Bethesda, MD)
- …+ Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk as a whole and remain relevant throughout constant demand and ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National...traffic, major incidents, and general administration for assisting other Service Desk peers. + Using dashboards provided,… more
- Serco (Washington Navy Yard, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... right opportunity for you! As the **Navy Contract Management Specialist ** , you will be a part of Team...and skills:** + Recent experience in Team Submarine + Active -Duty Experience in the submarine service Take… more
- General Dynamics Information Technology (Chantilly, VA)
- …Yes **Job Description:** Transform technology into opportunity as an IT Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing ... GDIT, people are our differentiator. As a IT Support Specialist you will help ensure today is safe and...all classroom laptops as needed to ensure laptops remain active and take system updates. + Lead each class… more
- M. C. Dean (District Of Columbia, DC)
- …responsible for monitoring and operating the Building Automation System and sometimes answering the Service Desk phone and creating work orders in the site work ... & maintain HSPD & Secret, preferred HSPD-12 & Secret Active .** Responsibilities BOC Specialist will be primarily...+ Sets up alarms for optimal efficiency and response. ** SERVICE :** + Responds to service calls by… more
- Sigmatech, Inc. (Arlington, VA)
- …with users across the organization, government leadership, and external IT service providers. Keyword: Associate IT Support Specialist From: Sigmatech, ... industrial base. Position Overview As an Associate IT Support Specialist , you will be a key member of the...user issues and will learn to interface with enterprise-level service providers like DISA and the Joint Service… more
- Huntington Ingalls Industries (Arlington, VA)
- …Security awareness training modules. + Manages Password Management system in coordination with Service Desk . + Responds to IT Security trouble tickets generated ... a division of HII, is seeking an IT Security Specialist to support the United States Postal Service...per HII and/or client requirements. Preferred Requirements + An active Secret security clearance is preferred. + An advanced… more
- House of Representatives (Washington, DC)
- …In the line of duty while serving in the Armed Forces; or from a service -connected disability. Active -Duty Spouses: Must be the spouse of an Active -Duty ... Summary This position is limited to Veterans, Gold Star family members and Active -duty spouses desiring to serve a two-year paid Congressional Fellowship as part of… more
- Insight Global (Washington, DC)
- …responsible for monitoring and operating the Building Automation System and sometimes answering the Service Desk phone and creating work orders in the site work ... building. Assists other trades in the field in the active troubleshooting of systems. Monitors system for alarms, provides...results. Sets up alarms for optimal efficiency and response. Service : Responds to service calls by determining… more
- Serco (Washington Navy Yard, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... opportunity for you! As theSubmarine Logistic Technical Data (LTD) Specialist , you will provide programmatic support to one of...experience and skills: + SharePoint experience a plus. + Active -Duty Experience in the submarine service is… more
