- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- CACI International (Arlington, VA)
- …Type of Travel: Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid -level support for an Information Technology (IT) ... Technical Operations Center Service Desk Agent Job Category: Information...etiquette in responding to customer calls or inquiries for service and support . * Demonstrate strong writing… more
- TekSynap (Chantilly, VA)
- …Tech will perform or provide support as part of a 24/7, 365-day Service Desk (SD) to support IT services and applications , using the customer's ... an actionable service catalog and support for other IT service management functions . The Help Desk Support Tech will : + P rovide t echnical advice… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service ,Information Technology (IT) Support ,Microsoft Office **Experience:** 3 ... Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support ...AN IMPACT: + Providing a high level of technical support and service to our onsite and… more
- Shuvel Digital (Washington, DC)
- …The Help Desk Engineer will troubleshoot issues to provide excellent customer service and support to system stakeholders. Work Location This is a long-term ... multiple teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS) in the… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- … service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- CACI International (Forest Heights, MD)
- … Desk team. As a Service Desk Analyst, you will provide mid -level support to a team that receives and resolves 15,000 tickets month, in support ... Service Desk Analyst Job Category: Information...* * * **The Opportunity:** CACI is seeking a Service Desk Analyst to support ...**The Opportunity:** CACI is seeking a Service Desk Analyst to support an existing IT… more
- System One (Arlington, VA)
- …Hybrid 2-3 days a week $120k Direct Hire A Service Desk Analyst ( mid ) provides Tier 1 customer support / service to all end users who utilize any ... Job Title: Service Desk Analyst Location: Arlington, VA...Service Level Agreements (SLAs). Duties include providing technical support and assistance, basic troubleshooting, diagnosing problems, recommending/implementing solutions,… more
- TEKsystems (Washington, DC)
- … support organization when the incident cannot be resolved by the Service Desk . Skills Help desk support , Help desk , Troubleshooting, Customer ... service , Service desk , Windows 10, Active directory, Windows, Support ,...- ServiceNow experience is preferred. - Experience supporting a mid to large Federal agency enterprise is a plus.… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- **Help Desk Specialist TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, ... service and maintaining a positive attitude. * Hardware/Software Support : Assisting with the installation, configuration, and troubleshooting of hardware and… more
- DarkStar Intelligence LLC (Washington, DC)
- …Collection Management Officer (HCMO), HUMINT Collection Managers Course (HCMC), Operations Support Officer Course (OSOC), HUMINT Desk Officer Course (HDOC), ... Mid -Level HUMINT-Enabling Instructor Position Summary DarkStar Intelligence is...Counterintelligence Polygraph (Preferred) Primary Duties and Responsibilities: + Design, support , and deliver comprehensive training in all areas of… more
- Marriott (Bethesda, MD)
- …Information** Remote position for group sales opportunities, Preference to reside in Mid America States **Job Number** 25103671 **Job Category** Sales & Marketing ... customer inquiries and lead requests for groups (eg, Full Service and MSB, 10-99 peak room nights) within predefined...experience in the sales and marketing, guest services, front desk , or related professional area. OR * 2-year degree… more
- THOR Solutions, LLC (Washington, DC)
- THOR Solutions is actively seeking a highly motivated mid -level Naval Architect to support the United States Coast Guard (USCG)'s Ship Design Team in Washington, ... Service -Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security,… more
- Leidos (Washington, DC)
- …Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... **Description** In support of this exciting program Leidos is looking...largest IT services program for the Navy. Under the Service Management, Integration, and Transport portion of NGEN-R, the… more
- Amentum (Washington, DC)
- …level. A typical day in the life on this program involves: - Provide Help Desk support for escalated tickets - Optimize the workplace through administrative and ... You will be responsible for creating and maintaining new Service Level Agreements. Identify gaps in workflow processes and...logistics support - Provide budgetary data analysis - Leverage Microsoft… more
- Leidos (Washington, DC)
- …Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... your career and in yourself. Leidos is seeking a Mid -level Desktop Support Technician to support...with HP Service Manager, Remedy, or similar Service /Help Desk ticket management software + Basic… more
- IT Concepts (Washington, DC)
- …spark innovation, and achieve extraordinary milestones. Kentro is seeking an experienced Customer Service Engineer (CSE) to support our VA-ESOM- End Point ... onsite services. A Veteran Affairs Central Office (VACO) Customer Service Engineer provides support to over 10,000...education. + 2+ years of experience in IT Technical Support , Help Desk or System Administration. +… more
- Hilton (Washington, DC)
- …from luxurious full\- service hotels and resorts to extended\-stay suites and mid \-priced hotels\. For nearly a century, Hilton has offered business and leisure ... heart of urban DC as the new **Assistant Front Desk Manager** \! Opened in early 2019, this stylish...to drive the business forward through innovation and elevated service standards\. **What will I be doing?** As Assistant… more
- Acclaim Technical Services (Mclean, VA)
- …DC area firms and continues to grow. We are actively hiring a Technical Support Analyst, Staff with TS/SCI clearance and polygraph to join our Mission Technology ... Division working in McLean, VA. Seeking a motivated, career and customer-oriented Enterprise IT Support Officers (EITSO) to serve on a team of IT support … more
- Hilton (Washington, DC)
- …from luxurious full\- service hotels and resorts to extended\-stay suites and mid \-priced hotels\. For nearly a century, Hilton has offered business and leisure ... Convention Center \(https://www\.hilton\.com/en/hotels/wascces\-embassy\-suites\-washington\-dc\-convention\-center/\)is looking for a Temporary Part\-Time Guest Service Agent to join their dynamic Front Office Team\!Set… more