- Red River (Chantilly, VA)
- **Position Summary:** The Service Desk Team Lead (TL) will support a team of 5-10 service desk engineers as an active leader in the ... TL will build a positive work environment, so their team is ready to provide the best technical support...are achieved. This role will report to the Technical Service Desk Manager. **Primary Position Tasks:** +… more
- TekSynap (Arlington, VA)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service...Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join… more
- Link Solutions Inc (Adelphi, MD)
- …CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be a US Citizen + Must ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will...performance. Become an integral part of a professionally diverse team while working at an industry-leading organization. This is… more
- Koniag Government Services (Vienna, VA)
- Service Desk Lead Vienna, VA 22180,... Lead will oversee day-to-day operations of a 24/7 service desk team , ensure delivery of ... a Koniag Government Services company, is seeking an experienced Service Desk Lead to support...established SLAs. **Key responsibilities include:** + Managing and mentoring service desk team members across… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft....position is: $127,500-$204,100 USD At SMX(R), we are a team of technical and domain experts dedicated to enabling your ... position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel +...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position ... USD $113,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6164/ service - desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-6164_… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …the local Service Desk Lead as part of an integrated service desk and end-user support team . Required Qualifications: * Experience: Minimum of 3 ... Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician -… more
- Chenega Corporation (Arlington, VA)
- …Innovation Through Intelligence. **Responsibilities** + Lead , mentor, and motivate a team of Help Desk Technicians, fostering a positive and collaborative ... needs, and provide coaching and development opportunities. + Manage team schedules, ensuring adequate coverage to meet service...+ Provide technical guidance and support to the Help Desk team , escalating complex issues as needed.… more
- CAI (Washington, DC)
- … procedures, products, and services. + May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll Need** Required: + ... Full time **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst, you will be responsible for receiving… more
- ManTech (Washington, DC)
- …years of related experience. + Proven experience managing a help desk or service desk team within a government contract environment. + Strong ... a Help Desk Manager, this individual will lead the team providing essential technical assistance...operations. Direct and supervise staff providing call center support, service desk support, and switchboard operations support.… more
- Marriott (Forest Heights, MD)
- …major; no work experience required. **CORE WORK ACTIVITIES** **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...Encourages and building mutual trust, respect, and cooperation among team members. * Serves as a role model to… more
- Link Solutions Inc (Adelphi, MD)
- …for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, MD. + Must be ... performance. Become an integral part of a professionally diverse team while working at an industry-leading organization. This is... Lead incident response activities by coordinating with Service Desk Leads and technical support teams.… more
- Marriott (Washington, DC)
- …and objectives and manages to achieve or exceed goals. **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to lead ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- Marriott (Forest Heights, MD)
- …and objectives and manages to achieve or exceed goals. **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to lead ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- SAIC (Adelphi, MD)
- …Sciences, Photonics/Electronics/Quantum Sciences, Sciences of Extreme Materials, Terminal Effects, and Weapons. The Service Desk Site Lead will serve as the ... **Description** SAIC is seeking a proven ** Service Desk Manager** to join the...advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose,… more
- Owens & Minor (Washington, DC)
- …Pricing & Deal Desk Analyst is a critical support role within the Deal Desk & Pricing team supporting the Products & Healthcare Services division of Owens & ... working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement...entire portfolio to maximize value. The role assumes a lead position in the RFP/bid proposal process for our… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …cookies -Learn more (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** Join our team as a Help Desk Specialist, where ... user satisfaction. With the opportunity to serve as a team leader in operations, you'll play a key role...lead diagnostician, providing guidance and support to help desk staff. **Required qualifications to be successful in this… more
- Library of Congress (Washington, DC)
- Summary This position is located in the Service Desk Operations Section, IT End User Services Division, IT Partner Engagement Directorate, Office of the Chief ... large scale enterprise deployments and active troubleshooting and support for enterprise service disruptions. The purpose of this position is to provide guidance,… more
- Motion Recruitment Partners (Arlington, VA)
- …staff, members, and clients. Strong presentation skills are a plus, as you may eventually lead IT orientations for new team members. The company is located in ... Help Desk - Hybrid Washington DC Arlington, Virginia **Hybrid** Contract...verbal and written communication + High level of customer service and interpersonal skills Applicants must be currently authorized… more