- Chenega Corporation (Washington, DC)
- **Req ID:** 37918 **Summary** ** Service Desk Technician Tier 2** **Washington, DC** Are you ready to enhance your skills and build your career in a ... cutting-edge technology and take your career to the next level! SecuriGence is seeking a ** Service Desk Technician Tier 2** to join our IT support team… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier ... Service Desk Technician -...peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate...technicians. + Work under the direction of the local Service Desk Lead as part of an… more
- General Dynamics Information Technology (Washington, DC)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means ... At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today...IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …Provide second-level technical support for escalated incidents and service requests from Tier 1 Help Desk . + . Diagnose and resolve complex hardware, ... discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User Support, … more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Adelphi, ... Top Secret Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Intermediate-Level) will...team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Associate-Level) to join our team at Adelphi, ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Associate-Level) will...team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues… more
- NuAxis Innovations (Falls Church, VA)
- **Help Desk Technician ** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... We are currently seeking a talented and motivated **Help Desk Technician ** for a Full-Time position. **Job...Technician to support the US Fish and Wildlife Service (FWS) in Falls Church, VA. This on-site role… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... Jacksonville, Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk ...desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and… more
- Spectrum Comm Inc (Bethesda, MD)
- Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, Maryland. ... This role delivers Tier 1-2 troubleshooting for hardware, software, and network issues...network issues while maintaining a high standard of customer service . The position supports daily IT operations, ensures compliance… more
- Link Solutions Inc (Adelphi, MD)
- …for quality control processes, service improvement, and performance monitoring. + Provide Tier II service desk support for end-user PC, server, mainframe ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...serve as the primary escalation point for customer and technician issues and will interface with the Program Manager… more
- General Dynamics Information Technology (Arlington, VA)
- …our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. + ... accurate documentation to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations, compliance issues,… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User Support, ... for hardware, software, and network issues; incident and problem resolution; service request management; infrastructure monitoring and support; hardware and software… more
- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... **Executive Support Technician III** **Epsilon is now part of AMERICAN...monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point… more
- NuAxis Innovations (Washington, DC)
- …tracking systems to ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER 2 Support for applications and/or ... issues that arise during an active WMATA PC Deployment Project + Partner with Service Desk ), Network Services Team, and the Desktop Engineering Team to resolve… more
- ManTech (Mclean, VA)
- **MANTECH** seeks a motivated, career-oriented, and customer-focused **Remote Support Technician ** to join our team in **McLean, VA.** In this role, you will work ... a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0-2 incidents and requests, supporting IT infrastructure and mission-critical… more
- TAD PGS, Inc. (Laurel, MD)
- …**Must have a Valid Driver's license** We are seeking an IT Walk-up Support Technician to help us support the information technology needs of the nation's leading ... performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems...: + At least 5 years of a relevant Tier 2 IT-related Support work experience. + Must be… more
- Marriott (Bethesda, MD)
- …Global Communications & Public Affairs, and Lodging Development Departments. This includes tier 1 support, initial contact and basic troubleshooting, and tier ... with the Corporate IT discipline. . Manning on-site Help Desk and providing off-site systems support as business needs.... Liaise with hardware vendors, hardware repair, and 2nd/3rd tier internal iT resources as needed to resolve issues.… more
- Leidos (Reston, VA)
- …is seeking a **Senior NOSC (Network Operations and Security Center) Technician /Network Administrator** to support monitoring large-scale operations on a high-profile ... + Provide application support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices. + Creating incident tickets, reports… more
- Leidos (Reston, VA)
- **Description** Leidos is seeking a **Sr. Network/System Technician ** to support monitoring large-scale operations on a high-profile DOD contract. The I3TS program ... will provide application support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices. The candidate must be proficient… more
- CACI International (Chantilly, VA)
- …organization operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both ... resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels,...formal education. Minimum 3 years of experience in Help Desk support, IT service desk ,… more