- Lockheed Martin (Fort Meade, MD)
- …and degradation problem identification, diagnosis and resolution of problems \- Provide technical support to software development and integration efforts in the ... ARE** The program is on fire for cyber\. In support of our customer, members of the team are...development, operational, test, and lab systems and products\. Provide technical and engineering services to troubleshoot system failures or… more
- M. C. Dean (Springfield, VA)
- …improving lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist ** to join our **Security and Electronic Systems ... for federal, local and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist ** will primarily focus on… more
- TekSynap (Silver Spring, MD)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** + Respond to requests for technical assistance via phone, email or via the web queue, including chat or ... policies and FAQs for users or as approved by HT's Technical Representative. + Provide 24x7 reporting/communication services for Global/High impact issues… more
- General Dynamics Information Technology (Washington, DC)
- …Experience** : Minimum three (3) years of security experience as a junior security specialist . + **Required Technical Skills** : Must be proficient in Microsoft ... to make a personal impact as a **PERSONNEL SECURITY TIER II SAP ADJUDICATOR.** Join a high optempo, mission...ADJUDICATOR.** Join a high optempo, mission critical team in support of a DoD joint service organization at the… more
- TEKsystems (Odenton, MD)
- …Top Skills Help desk support , Customer service, Technical support , Troubleshooting, Help desk, system administrator, tier three, STIGs, IAVA, BIOS, ... Description -Under general supervision, provides second- tier support to end-users for PC,...reduce user problems. -Maintains currency and high level of technical skill in field of expertise. -Escalates more complex… more
- Chenega Corporation (Fort Belvoir, VA)
- … Specialist Ft. Belvoir, VA C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support services in accordance with the ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...on user systems as the environment changes. + Provide Technical Support Services in accordance with the… more
- Diversified (Washington, DC)
- …IT AT DIVERSIFIED. Job Summary We are seeking a highly capable and versatile IT Support Technician & eSports Event Specialist to join our growing team. This ... hybrid role combines the day-to-day responsibilities of a Tier 1-2 IT Support Technician with the...+ Serve as the first point of contact for technical assistance via help desk tickets, phone, email, or… more
- General Dynamics Information Technology (Arlington, VA)
- …providing Service Level Agreements and Help Desk deliverables. + **Required Certifications:** (411) Technical Support Specialist - Basic: Security+ CE and ... **HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:** + Provides first- tier software, hardware, and printing technical assistance to computer users. +… more
- Synergy ECP (Annapolis Junction, MD)
- …Description SynergyECP has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and ... IT Field Support Specialist Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA)… more
- L3Harris (Herndon, VA)
- …air, land, sea and cyber domains in the interest of national security. Job Title: Specialist , Tech Support Engineer Job Code: 25330 Job Location : Herndon, VA ... Job Description: This position supports the Operations and Maintenance (O&M) group's Tier 2 team, which facilitates the daily operations of the Surveillance… more
- KBR (Bethesda, MD)
- …This is a contingent position based upon contract award Responsibilities Include: Provides first line ( Tier 1) IT technical support to end users for account ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with...tools available to you. + Provides first contact resolution technical support via incoming phone calls, to… more
- Koniag Government Services (Washington, DC)
- …company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical support within a classified environment for our government client. ... Help Desk Specialist Washington, DC, USA Req #645 Wednesday, July...managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support… more
- IMRI (Washington, DC)
- Microsoft Defender For Endpoint (DfE) Support Specialist Apply Now! Back to search Location: Washington, District of Columbia Posted: 7/17/2025 Location Name: ... We are seeking a highly skilled and experienced Microsoft Defender for Endpoint (DfE) Support Specialist to join our team. The ideal candidate will have a… more
- SOS International LLC (Fort Belvoir, VA)
- … to join our team in support of our government customer. The Customer Support Specialist will provide technical assistance and support to end ... technologies to better support the government customer environment. Provide technical support during product demonstrations, conduct training of government… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA ... C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user...systems are configured in accordance with DoD-published Security and Technical Information Guides (STIGs). + Work with System Administrators… more
- NTT America, Inc. (Annapolis, MD)
- …systems. + Recommend improvements and or new products to reduce costs, simplify the operational support . + Creates and prepares end-user, tier 1 support , and ... system processes and workflows. + When needed can provide support to end users from tier 1...including configuration and administration + SAP and/or Oracle EBS support experience is a plus + Technical … more
- Cinteot (Annapolis Junction, MD)
- IT Field Support Specialist 2 Description: The Hardware Technician (IT Field Support Specialist 2) provides Tier 2 and 3 on-site and remote supports ... Operations Team, including the use of ticketing systems and documentation + Support network upgrade projects or initiatives + Support end-user connectivity… more
- Amentum (Springfield, VA)
- Amentum is seeking an **Senior Investigations Branch Support Specialist IV** to support the National Geospatial-Intelligence Agency (NGA) and Office of ... in Springfield, VA. **Duties To Include:** + Responsible to perform and/or directly support the duties described in positions 22 through 25 to established PERSEC and… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured ... level troubleshooting. + Review, analyze, and respond to assigned Tier 1 tickets to ensure timely response, turnaround, and...+ Think independently and act as a SME to support other team members. + Provide technical … more
- CACI International (Reston, VA)
- …the primary point of contact for, and own the responsibility of, performing various technical support tasks involving both hardware and software items for this ... on a regular basis, Help Desk as well as Technical Support documentation in Confluence and in...the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier… more