- Koniag Government Services (Chantilly, VA)
- …Technology and Infrastructure Solutions, LLC** , a Koniag Government Services company, is seeking a Tier II Technical Support Specialist to support ... time off, and more. Koniag Technology & Infrastructure Solutions (KTIS) is seeking skilled Tier II Technical Support Specialists to join our team. The… more
- Link Solutions Inc (Adelphi, MD)
- …safeguarding our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...and stakeholders to resolve Tier I and Tier II technical issues for… more
- Link Solutions Inc (Adelphi, MD)
- …protect our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend system ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...and stakeholders to resolve Tier I and Tier II technical issues for… more
- Koniag Government Services (Washington, DC)
- …company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical support within a classified environment for our government client. ... SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email, and in-person + Manage SCIF access… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …security best practices. + Excellent communication and collaboration skills. + Ability to provide Tier II /III technical support and user training. ... migrations to cloud-based environments. The ideal candidate will combine technical expertise with strong problem-solving skills and a collaborative...DBMS. + Support & Training + Provide Tier II and III support … more
- Competitive Range Solutions, LLC (Arlington, VA)
- …prompt troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier - II work center support , receiving and logging trouble ... environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with ... configuration database/library of all supporting documentation. **JOB DESCRIPTION:** + Provides technical support to field engineers, technicians, and product … more
- CACI International (Washington, DC)
- Computer Specialist Senior Tier II Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... the United States Capitol Police (USCP) as a Senior Tier II Computer Specialist and play a...peripherals for networked and stand-alone environments + Provide expert technical support and guidance to USCP users… more
- US Bank (Annapolis, MD)
- …Friday (9am-5pm EST)._ **Daily Responsibilities:** + Technical Subject Matter Expert: Provide Tier 2 agents with mentor support when dealing with a difficult ... at a high-level approach with working directly with our Tier II , Product, and Engineering, Onboarding and...a resource to provide a broad range of advanced technical support to the customer success team… more
- General Dynamics Information Technology (Fairfax, VA)
- …for review and approval by the government. + Document status on tasks daily. + Provide Tier II support as required + Other duties as assigned. + Interacting ... and Responsibilities:** The candidate will be expected to provide dedicated O&M/ Technical Support as outlined below: + Critical issue ( Tier III) response and… more
- Koniag Government Services (Chantilly, VA)
- …and resolutions in the ticketing system. + Escalate complex issues to appropriate Tier II or Tier III support teams when necessary. + Follow up with ... Solutions (KTIS) is seeking dedicated Tier I Customer Support Representatives to join our technical support team. The ideal candidates will have a… more
- Koniag Government Services (Washington, DC)
- …approved images for all approved workstation configurations across the agency enterprise + Provide Tier III technical support to the PC technicians including ... LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to...Administrator will:** + Serve as an Escalation point for Tier II help desk. + Maintain the… more
- General Dynamics Information Technology (Fort Meade, MD)
- …with end-users and customers to ensure timely resolution.** **Process tickets received from the Tier II support desk to resolution and escalate appropriate ... resolution scripts.** ** Support occasional weekend maintenance windows conducted by Tier II personnel.** **Prepare and submit After Action Reports (AAR)… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk ( Tier II ) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ ... executive staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II ) support for troubleshooting, repair, deployment, and… more
- Koniag Government Services (Washington, DC)
- …potential long-term solutions + Accurately triage and escalate complex IT issues to appropriate Tier II , Tier III, and management levels + Required to ... LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support ...and written communication skills for interacting with customers, peers, technical staff, and government personnel + Capability to provide… more
- General Dynamics Information Technology (Fort Meade, MD)
- …III Administrator, you will work closely with your team and Lead to provide vital technical support for the integration of Global Video Services (GVS) such as ... **US Citizenship Required:** Yes **Job Description:** **GDIT is seeking a Mid-Level Tier III Administrator to provide support to Defense Information Systems… more
- Leidos (Springfield, VA)
- **Description** **The Digital Modernization Sector at Leidos has an opening for a Tier II Network Technician** to support computer data communications ... II Network Technician are as follows: + The Tier 2 network field technician will support ...Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2. + Knowledge of Transmission Control… more
- Chenega Corporation (Arlington, VA)
- …+ Recommend systems modifications to reduce user problems. + Provide local and remote Technical Support Services for end-user support on multiple networks ... business activity of the organization's end user(s). + Provides tier 1 support to end users for...+ 3+ years relevant experience + DoD IAT Level II Certification is required. + DoD Secret Clearance is… more
- TekSynap (Arlington, VA)
- …the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier - II Work Center support to receive and log trouble calls, track, ... & Qualifications** **RESPONSIBILITIES** + Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk, specifically focusing on Pentagon… more
- CACI International (Washington, DC)
- …As a Tier 2 UC Admin, you will bring: + Technical knowledge of VoIP / PBX telephony systems, software, hardware, Telecommunications standards, and ... Tier 2 Unified Communications Administrator Job Category: Information...technical guidance to lower skill level employees and support engineering with projects. + Comprehensive knowledge of network… more