- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- National Power, LLC (Nashville, TN)
- …team! Under the general direction of and reporting to the Director of Broadband Service , The Quality Assurance Manager is primarily responsible for ... MVR. + Positive attitude and strong customer service skills required + Strong knowledge of quality assurance methodologies and tools. + Proficient with… more
- Bridgestone Americas (Goodlettsville, TN)
- …this person must have strong interpersonal skills and exceptional customer service experience! Manufacturing Quality Assurance work includes: * Defining ... and specifying activities, processes, and standards to fulfill the quality requirements for a manufactured material, component, or product * Building and maintaining… more
- Deloitte (Nashville, TN)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Cardinal Health (Nashville, TN)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Vontier (Nashville, TN)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- DXC Technology (Nashville, TN)
- … customer experience transformations. We are seeking a highly skilled ** Customer Service Representative** with experience in financial services, insurance, ... FINRA window, in good standing** **. **Key Responsibilities** + Provide inbound customer service support, addressing complex inquiries and escalating cases as… more
- CVS Health (Bowling Green, KY)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- TTEC (Nashville, TN)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Deloitte (Nashville, TN)
- …You will leverage your quality engineering craftsmanship across multiple quality assurance disciplines and modern frameworks, consistently demonstrating your ... quality , outcome-focused solutions. The ideal candidate will have a background in quality assurance , test automation, and an understanding of modern testing… more
- CVS Health (Bowling Green, KY)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- L3Harris (Nashville, TN)
- …Qualifications: + Bachelor's degree in a computer software related field such as Quality Assurance , Computer Science, Management Information Systems or a related ... field with 4 years minimum prior experience in Software Quality Assurance or equivalent combination of graduate...alone or as part of a team; + Strong customer service orientation; + Experience working in… more
- Vanderbilt University Medical Center (Nashville, TN)
- …Utilize customer satisfaction, best practices and market information to improve customer service and satisfaction. + Monitor performance against service ... meetings to develop resolution to problems. + Identify, establish and evaluate quality assurance standards, programs, and procedures within department. +… more
- Trader Joe's (Franklin, KY)
- … control or food technology is strongly preferred. This role is based in our Service Center in Franklin, KY. The Quality Control Manager is responsible for: + ... and experience. + Prior experience working in warehousing with a focus in Quality Control/ Assurance . + HACCP, PCQI, SQF certifications. + Experience handling… more
- Amazon (Nashville, TN)
- …vertical integration and life-cycle management of MSP solutions across 3 pillars: (I) Quality Assurance (MSP CX-QA), (II) Deployment & Ramp-up (MSP CX-DR), and ... entire products' lifecycle (from product development, to deployment, to support & service ), embodying Amazon's leadership principle: Customer Obsession. We raise… more
- Amazon (Nashville, TN)
- …vertical integration and life-cycle management of MSP solutions across 3 pillars: (I) Quality Assurance (MSP CX-QA), (II) Deployment & Ramp-up (MSP CX-DR), and ... entire products' lifecycle (from product development, to deployment, to support & service ), embodying Amazon's leadership principle: Customer Obsession. We raise… more
- Otsuka America Pharmaceutical Inc. (Nashville, TN)
- …Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for leading a ... global team focused on R&D Quality . This global role includes direct reports in the...human subjects. Managing compliance with this standard to provide assurance that the rights, safety and wellbeing of trial… more
- Kelly Services (Nashville, TN)
- …working in a regulated, GMP environment/industry. + At least 3 years of quality assurance , regulatory, and/or compliance experience within a regulated industry. ... ** Quality & Regulatory Specialist** Nashville, TN Remote/Hybrid The...awareness of applicable regulatory requirements, including QMS requirements and customer requirements throughout the organization. + Assist in the… more
- Holcim US (Nashville, TN)
- …for order delivery success. + Establishes and manages performance metrics for customer service team members. **Delivers to Targets** + Critical understanding ... learning for a positive employee experience. + Develops and implements training and quality assurance programs for new hires and experienced employees. + Manages… more
- ITW (Nashville, TN)
- …as valued partners to our customers. Our employees are dedicated to providing the best customer service , give back to the communities where they live and work, ... feedback regarding products to appropriate individuals in sales, quality assurance , and product management. Determines best...following service manuals, gauges, meters, etc.) + Customer Service - highly professional demeanor with… more